10AM - 7PM
1342 E E Battlefield Rd, Springfield“My Chloe has had nothing but Pet Wants food for most of her life. I'm confident in the freshness, therefore the healthiness, of Pet Wants food, because it doesn't sit on the shelf for more than 30 days. Chloe is 13 now, losing her hearing, but her overall health and energy is fabulous! Pet Wants also sells supplements, chewies and toys! I want the best for the fur baby I love so much and Pet Wants is the best! Give them a try!”
“This is our go-to location for our pets needs. They are always friendly and have a great selection of higher quality brands that other stores don’t carry. Love having a business like this in our community!”
“I absolutely love this store. I shop at the Republic Road store in Springfield. The customer service is amazing! They go above and beyond. The four star rating, though, is for the website, which I know is not the store’s fault, but you must make the site searchable or at least show all the brands you offer. I bought my puppy food last week in-store and I wanted to share it from your site and the brand isn’t even listed on your website! You are doing your local shoppers a disservice!”
“We love the ladies AND birdies!@ just for parrots! They have been such an important part of our journey together- and they still are!Even if you don't own a bird - go check this place out! They have got it going on!”
“E pouring and a few more things to say about you than the rest on my life and my love ? ❤️ good to know that is not the way you are going with this situation and how it will happen again and that”
“My newly adopted dog got out of his harness in the store and their trainer (I didn't catch her name) came to my rescue and grabbed my dog and then helped get us a proper fitting harness. All the ladies I encountered their that day were amazing and I will be driving that hour one way to get my dog a few more manners. Thanks for all the help that day ladies ?”
“We have experienced a shortage of mice to feed our corn snake. When I googled where to find feeder mice in Springfield Deep Dark Water was listed. Lady was very nice was able to get 7 pinky rats for our hunger snake. Thank you for your assistance.”
“The lady was very nice and had a good selection of young rats. I bought two for an excellent price. I would recommend taking a look here if you are looking for rodents.”
10AM - 7PM
2920 E Sunshine St, Springfield“Great customer service!
Their prices are very competitive, especially with their ongoing promotional sales on different products. I am a frugal shopper, so before I purchase most items, I compare Pet Supplies plus prices with their competitors.
Nine times out of ten, I end up going to Pet Supplies Plus.”
9AM - 8PM
3840 W Washita St, Springfield“It was so good we have lizard for dinner we had frog legs for breakfast and one of the cats bit my finger off and yeah it kind of sucked??????......... Add a dog was barking all day and somebody left a Chipotle burrito”
9AM - 8PM
1717 W Kearney St, Springfield“Even though I have to drive farther for my pet needs... I'm overall happy with my visits to this store. The staff is very friendly & extremely knowledgeable. I always get great customer service!”
9AM - 8PM
2838 S Glenstone Ave, Springfield“Both the young men working greeted me and one followed up to see if I was finding what I needed. The store feels a little cramped, but mostly in a good way - like a local little bookstore. I was able to find what I needed and use my coupon.”
“My go to place for my pupI had three different groomer and girls were very nice and gentle with my dog.my pup ollie is very nervous and scared dog but she behaves well with groomers here ~I would recommend samantha, kay, rebeccaThose girls rock !!!Honestly i didnt expect this much from petco but this location is exceptional !”
“Phone call about online p/u order to the glenstone Ave Springfield MO location - just got off the phone with the most exceptional service Ive had by phone in years , and $t I didn't get her name ?
it's been awhile since I've even witnessed "decent service" rather than" blah dont care dont talk to me" service or they have ear buds in ? i understand times have changed and we've all just gotten used to $tty service to be the new all your getting service !
I just want to shout out today I received outstanding customer service when speaking with an associate over the phone at petsmart , she was knowledgeable, well spoken , polite and helpful she also waited until I hung up the phone rather than proving to me they are too busy for my nonsense and hanging up during mid sentence ?
Thank you to PetSmart for hiring great skilled employees to take care of your clientele ??✌️”
“Brought my dogs in to have their nails clipped. Jen helped me sign up for the Petco program (sorry forgot it's name) so I can get better discounts etc. The app was having issues with my card and phone but Jen was super sweet and kind helping me get through it. The ladies in the Grooming center are always so good with my babies. Definitely recommend them for any grooming needs! Thanks Jen for your help and patience!”
“I go here every year to get my dog a birthday cookie. Went yanking on the door today paying no attention that they’re closed on Mondays. As I’m walking away a lady came to the door and let me in. They happened to be doing some training and let me shop around the store and get what I needed.”