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March 2024 by Alicia May
Great rates, clean and roomy facility, wonderful care! Laura is outstanding, she always takes great care of our dogs when we're out of town, grooms them, and makes sure to give them daily lovings/pets/hugs. We appreciate the care she gives our pets when we need her.
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March 2024 by Mary Anderson
So now that I have waited for the anger to leave my body, I want to tell my side of what happened just a few months ago. I had two medium small dogs and my vet told me about Pet Shuttle and Spa. I was thrilled because they would come and pick up my girls and bring them home later in the day. We had done business together for several years with no issues. It was all fantastic until one of my girls had to be put down due to health reasons. I had called/texted to schedule my Shih Tzu for a grooming as the terrific service throughout the years had been great. Then when I got ahold of L., she sounded angry and told me point blank that she wasn't going to do my dog anymore!!!!! in shock, I couldn't think of what to say as L. was short and rude with me, totally unexpected. A couple of days later I contacted L. again, she was a bit nicer in this conversation and said she loved my girl and that she still wanted to groom her. L. told me that she would not pick her up anymore but I could bring her to the shop for grooming. When I got ahold of L. again when it was time for a grooming, she was very pissy with me again and complained she couldn't find any good help, she had trained people and they would always quit and find work elsewhere.(I have to wonder why now) I listened to her belly ache for several minutes on how busy she was, etc. etc. etc. I really had thought prior to this conversation that we were good acquaintances, but I was sadly mistaken. She made it clear she would not groom my girl anymore period!!! I would normally have given her the 5 stars, but after the last couple of our conversations, I would give her a 5 for grooming, but a negative 10 for how she treated me after many many years of service. Still disappointed and would never recommend her and her business to anyone no matter how desperate they are.
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March 2024 by Josh Dobbins
Got my dog's nails trimmed for 10 bucks. In and out in five minutes.
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September 2023 by Cayce Schulz
The best choice for a pet groomer. They are wonderful with our dogs, always very kind, and the dogs look and smell great and really seem to love each visit!
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December 2022 by Vicki Underhill
Erica is so good with Pepper. We appreciate you guys so much.
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October 2022 by Steve Moore
Laura and her staff are so nice and talented. Our crabby dog didn’t even snap or growl at her. Very nice place
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September 2022 by Nancy Martin
Went in first time. I was pleasant told the young man who was very nice I had an appointment to get dogs trimmed. I told them one had heart issues call me if they wanted and were done I would come pick them up. So left checked my phone no calls. So about 2:30 or 3:00 I was in the phone with my Moms Doctors office who was giving me important information. They called about 1 minute later. She said dogs were ready. I headed out there to pick them up. When I got there the older lady was still working in my white dog and had a ways to go. Then the young blonde come marching toward me and started to tell me off said she had tried to call since 12:00 I told her I had received no phone calls. She said oh yes you did. I pulled out my phone wondering if I had . I showed her I never once received a call on either phone. She told me I was holding up her delivering of the dogs they close at 3:00.It was 3:20 I told her no one told me but I had not received any calls until she tried at my home and came right on.Yet they were still working on my last dog and did a very poor job. She looked at my phone it showed NO phone calls. She still ranted and raved. Meanwhile I was thinking whoever this very very rude blonde young person is who was reading me her venom I will not be yelled at and put down charged for four dogs and rude as heck. I will NEVER return. Other employees were nice just the blonde younger person. Not sure she was owner but I know one thing. She done a crumbie job and was over the top rude and untruthful. I won’t return ever again. Blonde was rude rude and explosive blaming me for her lousy day.
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August 2022 by Pet Shuttle Laura Gott
Really amazing sweet potato fries and their burgers are huge and super awesome!!!
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April 2022 by Tijani Karaborni
Laura does a fantastic job cleaning up my girl! Great service and attentive. Could not ask for more.
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April 2022 by John Snider
Was referred to this place by a fellow aussie owner I met at a park. Two months booked and refusing to accept new customers. At least update your website stating such.
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February 2022 by Just Me
Someone recommended this place, I stopped by to inquire about services, costs, etc. They are not taking new customers and was told they have not taken new customers since 2019. This information should be on your website at the very least.
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August 2021 by Shawn Kirkbride
Great staff! So good with our dogs. The owner is fantastic and her team do a great job. They have always been very timely and efficient. Located right off of Republic Rd, they are easily accessible.
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July 2021 by Shawn Michael Kirkbride
Great staff! So good with our dogs. The owner is fantastic and her team do a great job. They have always been very timely and efficient. Located right off of Republic Rd, they are easily accessible.
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July 2021 by Stella Davis
Laura is the best! She is so good with our pup! Affordable pricing!
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June 2021 by Bryan Mycoff
I’ve been going to this place for several years. Eli love them and looks awesome each time.
