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February 2024 by Karly D.
Got me in same day with an oil change and tire repair done in under an hour! Very friendly and fast service!
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February 2024 by J Stegner
Customer service is extremely bad, waited 20 min inside store no one ever came to help. Called store while I was inside and got put on hold called back later and your employee was a jerk
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February 2024 by Kimberly Gregory
UPS DROP OFF
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February 2024 by Brady
There should be a negative amount of stars being able to be given cause that's how my experience with pep boys have been. I first went to Pep Boys to get one of my trucks tires replaced and then after driving it home, low and behold, the ABS light was on and the breaks were very weak. Fast forward a week and I took it back and had to cough up $400 dollars to fix the break pads cause suddenly they're metal on metal when they were just fine a week ago. Asked them to make sure everything was ok with my vehicle and they said it was perfect. One my drive home, I start have braking issues and when moving, it sounds like metal scratching together so I call them and take the truck to get it looked at and after 2 hours of inspection, they don't find anything and look at me like Im crazy when I insist that theres something there. I say oh well and take it home. Suddenly, my truck starts having issues backing up cause the tires are locking up,so I take it to Pep Boys and they say the drivers side caliber locked up and killed the break pad, another 400 down the drain to get it replaced, once again I ask them if everything is ok now, and they say yes. A week later, same issue. And now they say its the passenger side caliber thats freezing up and needs to be replace. No way am I ever handing them any more money. 100% sure they sabotage peoples brakes based off my experiences and other peoples experiences that I've heard from. DO NOT COME HERE PEOPLE. 3.9 stars should speak for itself. these guys dont know what they're doing.
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February 2024 by Larry Robertson
I've known about Pep Boys for years. I have an older model car which lately has has needed attention recently. I've purchased a replacement tire. Gotten a License renewal certification which required a tail light replacement and license certification. Using Pep Boys, I saved a bunch of money because I didn't have to go to dealer car dealer which has much higher labor rates.I really appreciate their an appointment system, It makes more efficient use of my and their time. Recently I had a non operational window that was down.I spent some time trying to check fuses but ran into a problem. I contacted Pep Boys. They determined I had my windows system on lock. They spent some time determining the problem, but they refused to accept any reimbursement for their time even thought I was willing to pay for. In my opinion they've done excellent work for me and were more than fair. Pep Boys is now my go to choice when I need auto care.
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January 2024 by Chris Hurd
Very fast. Quicker than I expected! Thank you for a great job!
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December 2023 by Barbara Allison
New tires needed. Pep Boys ordered them for me and we're ready for my appointment. I waited in the lounge while the tires were installed. Staff was friendly and kept me updated on the progress.
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December 2023 by Oleks Sarafinchan
Very honest guys!I stopped by for an alignment after an interstate trip and new tires installed, and they said that my car doesn't need one, even though could easily do it and charge me. I appreciate the honesty!
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December 2023 by Matthew Kotulski
My car went in for an alignment and left with more issues and a bad alignment. The car barely made it home and had to be towed back to their shop, where it sat for an entire work day without anyone looking at it. I had to have it taken to another shop because they couldn’t be bothered to look at the issue they potentially caused.
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November 2023 by Braedan Crocker
Easily the worst place to take your car too. Went it for a simple state inspection thinking there shouldn't be anything they could screw up. After the inspection already took an hour, they informed me that my back brakes had locked up and are now going to need to be replaced. When I went out and looked at it I realized what actually happened was they broke a piece to my brakes while doing the inspection and also claimed that the pads needed to be replaced when they did not. Since the car couldn't get off the lift I went and biught the parts next door to fix it. Then the mechanic did not try to get the cover off of the pad but instead pry the entire piece off which in turn broke another component. I went again to buy this part that they just broke again. I assisted the mechanic in the rest of fixing the car so they did not screw up anything more and told them I just wanted the car out because I was not paying for them to do something I can. All in all I paid $80 in parts and at the end of it they made me pay an additional $200 in service for a part they broke because of their negligence to my car. When I asked why I had to pay anything more since they screwed it up they said it was the best they could do. All in all I paid $280 for something that was supposed to cost $12. Never go here and save your self the money and damage to your car.
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November 2023 by Ava Hildenbrandt
I made an appointment for a specific time, and the tech looked at my car and decided all I needed was to have the tires balanced. 3 hours later, the tires are balanced. Why did I bother making an appointment? To their credit, my car drives much smoother now.
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November 2023 by kaylin mcglothlin
I’ve been going to Pep Boys since I got my first car when I was 16 and I’m 26 now. They have always been kind, quick, reasonable and nothing has changed. Jordan helped me most recently and even with a lot on his plate he was super friendly and professional and when the delivery truck didn’t get my tires delivered when they should he went and picked them up himself. I am so thankful for Pep Boys and their staff!
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November 2023 by Judy Caples
I have never been to Pep Boys, but after my visit there I'll definitely be back and recommend to everyone. I was in and out within 45 min of have 4 new tires put on ! The guys that checked me in and out were amazing.Super nice and polite! I give them an A+
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November 2023 by Sydney Hill
This past weekend I was in an accident, my tire popped off the rim. I was told at other shops it’d take a couple days to fix my tire and put it back on the rim, or overall a new tire. I called pep boys and they got me in RIGHT AWAY!! Turns out a bunch of mud got wedged in and popped the tire from the rim. They fixed it right away alongside checking the rest of my car to make sure it was safe to drive after the accident. They were friendly, efficient, and fair priced. Thank you Pep Boys!
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October 2023 by Angela Jenkins
Just wanted to share how great the guys at this location are! After I left the dealership where I usually get my car fixed, I got a second quote from the folks at Pep Boys. The quote they gave was 1/4 the dealership cost and…. I didn’t have to leave my car over night. This saved me over $1500. They will be my new go to place for service! Thank you!
