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May 2024 by Matthew Klumpp
Rob, an employee at this location, was immensely helpful, he quickly diagnosed my issue and broke down not just the reasons for my issue but why it's happening as well as how to mitigate the risk of it happening again. Fantastic employee!
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April 2024 by Heather O'Quinn Collison
It's ok for a parts store but they don't have near the customer service they used to. Back in the day the guys there knew their stuff, today ...not so much.
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April 2024 by Jason Kelley
Maddison has been a great help on multiple occasions, and has some amazing people skills.
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February 2024 by Jacob Plaster
So when is O’Reilly going to invest in an app for customers? I know there is a website but it’s super outdated and really hideous. The fonts change with every word and looks like it was made by an 80 year old that doesn’t know how the internet works
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January 2024 by David Peck
Stopped in for a quick few parts. The counter person was super friendly and helpful. It was nice to feel like I wasn't a burden on there day.
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December 2023 by Timothy W.
My car light had went out and not having any tools I wasn't able to get it installed right away and faced the risk of getting a ticket. I walked into the store and was immediately greeted by a gentleman named Dylan with great customer service he even went above and beyond by coming outside after purchasing the new light and helping me get it installed. Great customer service like Dylan's is why I shop here and recommend it to my friends and family. Strongly recommend a raise, this guy was super personable and helped me get in and out in 10 minutes.
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November 2023 by Kevin Love
I stopped here one evening hoping to find a part for a Halloween project. The parts I was looking for were not available, but this was no surprise. This was definitely old school technology that I was looking for. Anyway, the staff was friendly and helpful, and I would call this a good experience, overall.
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November 2023 by Jason Bruce
Ordered parts. They called on 10/18 to let me know they've arrived. I went in today 10/20. Madison the "manager" was so unhelpful and rude. Lacking professional customer service skills. Needless to say we left and chose to take our business elsewhere. This is a reminder as a consumer we have a choice.
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November 2023 by Joel Kimball
Always have what I need and the staff is always very helpful!
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August 2023 by Brandon Tindle
I rent tools here often and it's always a good experience
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June 2023 by George Hess
These people are always going the extra mile.
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June 2023 by Peggy Irwin
Friendly service and honest
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February 2023 by Toni Tallman (T2kizz)
Great service can always find what I need.
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February 2023 by Michael Seeley
I work at a local shop near this store. Dave, Rob, and Maddison are all amazingly helpful and always go above and beyond. Can't say enough good things about this store and this team!
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February 2023 by Cherie Hutson
Employee that was helping me, was VERY helpful in EVERY way
