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June 2024 by Matthew D. Henderson
Bought a new car battery. The young employee installed not only the battery but also a battery terminal for me! Such great customer service, and I get a nationwide warranty. Why would I go anywhere else? Also picked up oil and a filter to do my own oil change. Gonna save a lot of money that way. The team was great at suggesting the best oil and parts for the job. I really appreciate their real world experience.
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June 2024 by Hippo
Wouldn’t honor battery warranty because it was 1 month from expiration. Probably assumed I’d buy a new battery from them but now I won’t be back for a battery or anything else.
Good thing autozone is right down the street.
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June 2024 by Colleen Dickherber
Super helpful finding and installing my windshield wiper quickly!
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May 2024 by Tammy Simons
Always helpful
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May 2024 by Keisha
They are helpful, but they gave us the wrong item 2x. However they were quick to fix the issue
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April 2024 by kathleen hoy
Always go above and beyond for the customer.
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January 2024 by Mark
Has what I need and person behind counter was knowledgeable about the part I needed
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January 2024 by Kristina H
Used the free diagnostic testing there and I think I was able to fix the problem from that for $13. Great resource for check engine lights.
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January 2024 by max dose
Broke down passing through and Donna was extremely helpful finding what I needed and was very knowledgeable about my parts really appreciate her thank you donna
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December 2023 by Chris Lake
Broke down passing through and Donna was extremely helpful finding what I needed and was very knowledgeable about my parts really appreciate her thank you donna
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December 2023 by Jeff Engle
I need a set of deep impact sockets for my work, which they had a thin wall version. Same great customer service that they are known for.
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November 2023 by Tommy S.
he helped me greatl. helped change an alt because I had no experience with it and even went above and beyond with customer service would definitely recommend the oreillys on east Kearney in Springfield
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September 2023 by Debbie Siler
Very nice young man named Nathan helped us. Would recommend them
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August 2023 by Megan Ivanova
Joshua was so kind to help walk me through the steps of recharging my AC. He was patient and I could tell that he has a passion for helping those who need it. Thank you again, O’Reilly!
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June 2023 by ed ed
Great customer service.