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November 2024 by Tony YaYo!
Has almost all the tools you'll need. Got a few shovels and drives.
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November 2024 by Evan Woods
Great tools and prices
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October 2024 by Dan Mccarthy
VERY pleasant buying experience, another time I had an issue, dealing with their customer service was excellent!!
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September 2024 by Matthew Snyder
I had dropped off my Stihl weedeater to be repaired. A gentleman told me they were about a week out on repairs. I replied "that was fine". I called back a week later to check on the progress. I spoke with the service man, he had no idea what I was talking about. He had told me "let me look around and get back to you". I waited 3-4 days, hadn't heard anything from him. I called back again and asked about it. He said "yes, that there was something about the warranty was needed,a copy of the receipt". I told him "I had emailed my receipt the day I dropped it off". He then told me " let me look at my e-mails and get back to you". Once again, I waited 3-4 days before calling back. When I called back to tell them I had changed my mind and was going to pick it up and take it elsewhere, I was told it had still never been touched. By this time it had been 3 weeks. The Manager made it right to refund me my deposit of$60 since it was never touched. All the times I called everyone told me he was overly swamped. The day I called to pick it up, he wasn't even there. I took it to Nixa Hardware and had it back in 3 days. Never will go back there for service. Get the serviceman some help!
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September 2024 by d w
This is my last trip to Northern tool, 3rd time in 4 months I called ahead, drive to the store and after being told they have it, they dont, I am all about America first, but people like this make it very hard to do That. I will be ordering online from now on what ever I need, enough of traveling, spending money on gas, and dealing with incompetent people, whether in the store or the online people saying they have it and don't
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September 2024 by Christina Romaniak
Got tired of being told I couldn't put 30 amps thru a 50 amp system. You can, if you only need 30 amps.
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August 2024 by Ruth Whittington
Great service! The staff at this store is top notch!
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August 2024 by Kyle Fultz
Great place, great prices, employees are always willing to help you!
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August 2024 by Hunter Gorham
Robert from Service is excellent and a major reason to do business here. Robert helps with both Service and guidance for New Products. Highly recommend!
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July 2024 by Randy Claunch
We were well received and our internet order was ready on time. They helped to load us. A FINE place to shop
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July 2024 by Ben Atteberry
Store experience was great but when I went to leave someone in the parking lot relieved me of 1200 dollars of Milwaukee tools out of my truck. So beware!
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June 2024 by Vince Chinderle
I have had nothing but good experiences shopping at the Springfield Northern Toll store. Staff is always helpful and friendly. Highly recommend it!
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June 2024 by Dave Bowmaster
Always find good tools/things well worth the price. Store employees are always very good about helping me find items I'm looking for.
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May 2024 by David Law
I took my lawnmower blades to the store on W El Canino Alto st big mistake my 6 year old grandchild Gould have done a better job I was not looking to get a razor edge but I would liked to see an edge with no gaps and a bald edge when I show it to the manager he just looked at it and offered no help or he did not offer to redo itI WOULD NOT RECOMMEND NOTHERN TOOL FOR SHARPING YOUR LAWNMOWER BLADES
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May 2024 by Casey Fish
Good honest staff. One of the managers even went out of her way to inform me of a special that was going on that I did not know about. It caused them more work and save me $134. I feel they went out of their way to take care of their customer. Thank you!
