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“Ashley at Cricket Wireless is awesome. She was very professional and knowledgeable. Also very fast at what she does. I would recommend this store to everyone I know.”
“I called the S Campbell Springfield MO location prior to calling this one. The girl that was working was very impolite, seemed bothered to be answering my call, and when asked if they sell iPhones, her response to me was “well yeah, we’re a phone company…”. I then told her I’d call another location, which is when I called W Sunshine. Katie answered all of my questions and was so polite and thorough in her explanations. This will be the only Cricket location I use moving forward. Thank you, Katie!”
“Adam was great!! He was very patient with me and made sure I had the right phone for my needs. He made sure I knew how to work it and switched the information from my old phone onto the new phone. Malik was also very sweet and helped me understand some of the new settings. Overall, it was a very pleasant experience and I tell all my friends to go to that AT&T store. Definitely a 5 star experience!!!”
“This is the only cricket store I will go to. I'm always treated good and they always are helpful and knowledgeable. Payden and Alex will give you the hookup. Check them out.”
“Corey from CPR was outstanding. If I could give above 5 stars ? then I would. The Customer service skills were through the roof. His knowledgable and technical skills were A+. We were driving all around town trying to get this phone fixed. In no time flat Corey made our rather complicated problem look easy. He even helped us with the claim. Transparent pricing. Will be a repeat customer.”
“So I have had difficulty moving my landline to a cellular line… It is a long, horrible story! But when I came to the Cricket location on Kansas Expressway in Springfield, Missouri, the store manager a man by the name of AJ was not only able to make sure what my problem was and get my problem resolved he was able to navigate multiple customers by himself until his second employee came in the building. The customer service here was impeccable.”
“I still need to get more familiar with you the phone. It appears to not have a biometric or other code to open the phone. My. Old phone had both. There are other things that I need to check.”
“I was just in there and talked to Duncan. He helped me with everything I asked and was very nice. Took time to explain everything. I had questions about my bill and he broke it down and printed it out for me so I can understand it better I would highly recommend if you were an AT&T customer go in and talk to Duncan”
“Brad and Naomi were amazing representatives! It's hard to find attentive workers at the physical stores..... but, they went above and beyond to correct the mistakes made via call center!If you need assistance their your go to team!”
“Super fantastic. The guys were great. They got the phones fixed quickly and one was not repairable so we had to get a new one sent. But they said once it came in they will help get everything switched over for us.”
“Got my new cell from Justin, Highly recommend talking to him if your looking for a new cell or service. Great costomer service and takes the time to work with you and help with your phone needs. Will be going back in fth future for my family's phones.”
“The most amazing crew to ever run a store! Tyler, Kailey and chance are so helpful and comforting, their customer service is above and beyond! They provide an exceptional experience and are all well versed in what they do for the company. I’ve seen them be helpful and warm to every single person that comes in! What other team would be willing to learn Spanish in order to help a larger customer base? You want great service? Come to the north glenstone cricket!!”
“Everyone was so nice! The gentlemen greeted me as soon as I walked in and helped me with everything he could possibly help me with. I do recommend this location.”
“Rose M. is the best sales/resource in any of the AT&T stores in Springfield!!! I put the wrong number of satisfaction shes a 5 alll day!!!! Which is why shes #1 at what she does!!❤️?❤️?❤️?”
“Corey and Jevin were great help despite me being a bad customer and coming in super close to close. They stayed late and dealt with us without any complaints! They are very knowledgeable in the products they work with and were happy to explain the details even though they were already staying late. Thank you guys!”
“I had gone to the Corporate Verizon store near National and Battlefield earlier in the day. They were very unprofessional and hateful. At that point I went to your store at Battlefield and Bypass 65. There was a representative named Rob that was so very knowledgeable and pleasant. It was a breath of fresh air. I will always do business at that location because of Rob. He is a great asset to your company.”
“I was very grateful for the help I received at the AT&T store. The staff was helpful and friendly, and answered my questions clearly. I left with everything taken care of that I needed.”
“My daughter and I were having trouble with our phones. CODY immediately helped us when we entered the store. He was great at asking the right questions and was able to solve our phone issues in just minutes. He went above and beyond by checking into our phone case replacements for us. I highly recommend the US Cellular on Glenstone because of employees like him. We will be going back to Cody when we are ready for new phones!”
“Very professional and the repair service is great with really decent prices. But beside the prices the waiting time is very minimum so I will to there again for my phone repair but I hope I won't break it again?”
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“Dexter McVay at the AT&T store on Sunshine in Springfield, Missouri truly went above and beyond. He took the time to help me understand the best upgrade options for both my iPhone and Samsung, making the process easy and stress-free. He also worked with my brother-in-law to review his plan, upgrade his iPhone, and even save him money. Dexter was incredibly relatable, knowledgeable, and genuinely invested in helping us find what worked best for our needs. His outstanding customer service turned a routine visit into a positive, confidence-boosting experience. This is the kind of service that builds trust and keeps customers coming back.”