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“I came into this location today and had a unique problem with my phone. Presley was a hero and solved it within minutes. This young lady needs recognition! Outstanding service!”
“Adam was great!! He was very patient with me and made sure I had the right phone for my needs. He made sure I knew how to work it and switched the information from my old phone onto the new phone. Malik was also very sweet and helped me understand some of the new settings. Overall, it was a very pleasant experience and I tell all my friends to go to that AT&T store. Definitely a 5 star experience!!!”
“I called the S Campbell Springfield MO location prior to calling this one. The girl that was working was very impolite, seemed bothered to be answering my call, and when asked if they sell iPhones, her response to me was “well yeah, we’re a phone company…”. I then told her I’d call another location, which is when I called W Sunshine. Katie answered all of my questions and was so polite and thorough in her explanations. This will be the only Cricket location I use moving forward. Thank you, Katie!”
“Corey from CPR was outstanding. If I could give above 5 stars ? then I would. The Customer service skills were through the roof. His knowledgable and technical skills were A+. We were driving all around town trying to get this phone fixed. In no time flat Corey made our rather complicated problem look easy. He even helped us with the claim. Transparent pricing. Will be a repeat customer.”
“I am grateful for Zachary! He helped me while struggling with port over issues I was having with Consumer Cellular. I am back with Cricket! I am anxiously waiting for my iPhone 16e. I have been an android user for years so this will be a challenge, I'm sure. Looking forward to watching HBO, which is included in my plan.”
“Logan was very helpful and knew when to be serious and when to joke around. I needed some of those laughs while trying to figure out how to purchase a phone by myself and open my own phone line :)”
“This is the best cricket store in Springfield. The 3 young men that work there have been there a long time. They are friendly and helpful, even if I just can't figure out something on my phone. They were patient with my 88 yo aunt getting her first smart phone. I will not go to another cricket store.”
“Ifty was extremely helpful and went out of his way to make sure I got everything I needed. He made me feel like family. Will continue to do business with this store for sure. You won't be disappointed I assure you.”
“My boy Thaddeus, did wonders for my experience with this AT&T store. He Hooked me up with a banging deal, and he had no problems switching over to my new phone. That Guy is management material, and if you need help with anything, ask for him!”
“Super fantastic. The guys were great. They got the phones fixed quickly and one was not repairable so we had to get a new one sent. But they said once it came in they will help get everything switched over for us.”
“I was just in there and talked to Duncan. He helped me with everything I asked and was very nice. Took time to explain everything. I had questions about my bill and he broke it down and printed it out for me so I can understand it better I would highly recommend if you were an AT&T customer go in and talk to Duncan”
“Just had the best costumer service from Kailey at the n Glenstone store. She was so kind and patient. Made sure everything all data transferred to my new phone, explained new features as well as troubleshooted a pesky “phantom” old Apple id. A+ Kailey!”
“I liked the attitude of the employees at your store. I had to come back to you several times and had three different guys serve me. I am very grateful to Noah, who went to great lengths to help me and was very patient! The service was fast, I didn't have to wait long, it was high-quality and friendly!!! I only come to this AT&AT store.”
“Everyone was so nice! The gentlemen greeted me as soon as I walked in and helped me with everything he could possibly help me with. I do recommend this location.”
“Shelbie helped me out. She transferred everything from my old phone to the new one which most places will not do, or atleast haven’t done in the past. She helped me get my watch set up. And then I was able to leave my old trade in phone with her verses sending it off in the mail later. I don’t know if Verizon has changed lately or if she just went above and beyond on her own. Either way we were appreciative.”
“Corey and Jevin were great help despite me being a bad customer and coming in super close to close. They stayed late and dealt with us without any complaints! They are very knowledgeable in the products they work with and were happy to explain the details even though they were already staying late. Thank you guys!”
“I was very grateful for the help I received at the AT&T store. The staff was helpful and friendly, and answered my questions clearly. I left with everything taken care of that I needed.”
“My daughter and I were having trouble with our phones. CODY immediately helped us when we entered the store. He was great at asking the right questions and was able to solve our phone issues in just minutes. He went above and beyond by checking into our phone case replacements for us. I highly recommend the US Cellular on Glenstone because of employees like him. We will be going back to Cody when we are ready for new phones!”
“Very professional and the repair service is great with really decent prices. But beside the prices the waiting time is very minimum so I will to there again for my phone repair but I hope I won't break it again?”
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“Dexter McVay at the AT&T store on Sunshine in Springfield, Missouri truly went above and beyond. He took the time to help me understand the best upgrade options for both my iPhone and Samsung, making the process easy and stress-free. He also worked with my brother-in-law to review his plan, upgrade his iPhone, and even save him money. Dexter was incredibly relatable, knowledgeable, and genuinely invested in helping us find what worked best for our needs. His outstanding customer service turned a routine visit into a positive, confidence-boosting experience. This is the kind of service that builds trust and keeps customers coming back.”