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October 2023 by Wesley Jones
Corky and his guys are awesome.From getting the quote on my tires for my Jeep to doing a follow up alignment these guys went above and beyond to make it all happen.
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October 2023 by Jeff Brock
Great place to purchase tires and have them fixed. Friendly staff and very professional! Great managers. I bring my mower tires here to be serviced! They offer other services. Bring your business here!
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October 2023 by Joseph Razumich
These guys went way way beyond my expectations, searching for, locating, and bringing in a new set of specialty tires needed for my 2004 Corvette, after a big pothole gave me two flat tires. Thank you for getting me back on the road! Worth every penny.
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August 2023 by Jose Moreira
This is by far one of the best places to come and get new tires. If you have a flat tire come here and get it fixed. The people working here are great and friendly. They offer 17 point of vehicle courtesy and I think that is amazing too. I am glad I came here to fix my tires, they are well understanding of the subject and they will explain to you about your choices and even can set up a time to replace anything related to the tires, brakes and anything other.
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August 2023 by L Batemon
They must be under new management. This is no longer an ethical shop that will take care of your vehicle. I had been using them the whole time we lived here from 2014-2018. We moved away, then when we moved back in 2021 I resumed bringing our vehicles here.The last time I went was in early 2022. They told me my oil plug had been stripped and I would need my oil pan emptied, removed, re-drilled so the threads of the plug would work again, and that it would be hundreds of dollars (I think he said $300, but it was long enough ago, now I can't remember). I told them since they were the ones that stripped it, they should just make it right. He said it could've been anyone that had worked on our vehicle. Well, we had no work done except scheduled oil changes performed by this shop, and this is the first I'm hearing about the oil plug being stripped. I told them to throw on a rubber gasket and I'd take it to my regular mechanic to look at. He told me a rubber gasket would allow leaks (which it does), and that we run the risk of it falling out any minute while we drive.I told all of this to my regular mechanic and he just laughed and confirmed that their machines are powerful and has stripped my oil plug threading. But he put on a heavier duty rubber gasket and it's been fine for over a year now. I still do routine maintenance, but will never go back to this business. It's a shame because it was trustworthy and they used to stand by their work. Not anymore. It's really ran now by just greedy management and incompetent techs working on the car. A stripped oil plug is just incompetent work.
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August 2023 by TK
I've only been a regular for a short time & I'd like to report every time I go these guys are knowledgeable efficient and HONEST & the counter guy possibly the boss 5 star customer service , don't worry about this place taking advantage esp to the ladies out there that feel maybe railroaded by other places , this place will not sell you something you don't need even if you told them to because you thought the car needed it . Honest place id highly recommend.. .
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August 2023 by Kelly Goad
Fast and friendly service. Really great place for getting good deals on tires and rims. Clean air conditioned waiting room for customers and restroom.
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June 2023 by Dr.Phil Bigone
I had taken truck in last week for inspection. Crew did it in a timely manner and had given me a quote on tires that was far better on a name brand tire that the competitors trying to sell me on a generic tire. They also went out of there way to take care of a zero turn tire I brought in. So great job and I will return.A Cut Above
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June 2023 by Bonnie Francka
Great place! I needed a tire right away to get my truck home. They didn't have the tire I needed in stock but were able to locate and get the tire in less than 2 hours and installed it immediately.They are professional and friendly. I would certainly recommend them. Thank you!
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June 2023 by Vickie Stone
Stopped here to get our tire fixed as we were pulling our RV. Tire was dangerously low. Andy took great care of us!! Highly recommend this place!
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April 2023 by Tim Hood
Never fun to go out to truck and trailer and find a flat in the morning. I know that the guys at Mitchem will take care of me. Nothing but the nicest most professional staff. They have went above and beyond for me but I really just think that is how they do business everyday.
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April 2023 by Head Rush
I have been a customer of Mitchem for over 20 years... This company will NEVER get my business again. They wouldn't pass my inspection because they said I needed a new wiper blade. Sam and Andy were both rude and condescending when I expressed my frustration. DON'T WASTE YOUR TIME OR MONEY WITH THIS COMPANY.After reading the owner's response, he is LYING. I didn't cuss or throw a fit in front of his employees. He's grasping at straws trying to justify their poor service. Bottom line, something at this shop has changed and not for the better. Why would I give them my business for over 20 years and then suddenly turn into a bad customer that they don't want in their shop?Look at the OWNER'S responses in other reviews. He can't take any type of constructive criticism and refuses to apologize. I was wondering what happened at this shop and now I have my answer.
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March 2023 by Chris Martin
We were in town overnight and had and issue. These guys were amazing they took care of us on the spot, fantastic, first class service.Thanks to the whole crew, with special thanks to Andy and Jared. Great work!!!
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March 2023 by ron wolken
Technicians were fast courteous and very knowledgeable. They let me know what was wrong with my vehicle and what was needing attention without being overly pushy. Would highly recommend to friends and family.
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March 2023 by Norm Dias
Im a 20 year loyal customer and will never return again!!I have never felt like I was being taken advantage of in all my years and patronage there, UNTILL I went to get a tire patched on my wife's car.I was told they couldnt patch the tire because the tire (we purchased there) was 9 years old!? The only option was to get 4 new tires!! I have had patches on my tires that were 12+ years old there, But because I hat purchased my tires there, they decided they would use that against me!I told them I buy my tires 2 at a time and under the circumstances I wasnt going to purchase anything today but they could get me afew quotes and I may be back.THEY LET ME GO AND LEFT THE NAIL IN MY WIFE'S TIRE!!!I asked them WHY are tires rated by mileage if the shelf life is actually years? but no answer.I get home ANGRY and notice the quotes were for my daughters car that we havent had for 5 years and NOT my wife's KIA Sportage! If your gona work a quote, WHY would u not make sure its for the vehicle I actually brought in? That actually caused me to be more suspicious!Ive never had heard this 9 year rule EVER! It was clear to me I was being placed in a situation where my choices were limited and they did not care that I was leaving with and would be driving around with a leaking tire!They have went from a trusted business who I used for all my tire needs, to a company I DO NOT TRUST. Idk what changed in management in the last year. BUT Mitchem has turned in to a company that, frankly is DISHONEST!! What a shame!I went to Smartbuy tire and they patched the tire and we will be buying our tires from them in August for 2/3 The price I would have paid at Mitchem had they not tried to take advantage. For me its a win win!
