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January 2024 by Amanda C
Sales associates are to busy on their own phone to pay attention to helping you out.I was looking into getting a new phone and was doing the financed option. I got approved and as the sales associate was going over everything while still being on his phone I was asked for my last four of my social so I told him. Well all of a sudden couldn't go any further cause it was asking questions on places I've live at. Unfortunately nothing was popping up that was where I had lived at. Well now can't finish the order was told to come back in a week and was told to contact social security about the questions. So I leave and check on my own phone. This stupid associate was to busy on his phone he put in the wrong last four of my social. No wonder nothing was popping up correctly.I know you sale phones and plans but maybe have your associates pay more attention to their customers then their phone. I will not be back to this store due to this behavior.
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November 2023 by Tarra
Nice people
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February 2023 by Martina Spencer
Great service and I would recommend them to anyone looking for great family plans.
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December 2022 by Sue Davis
They were very nice and very very helpful they got me all straightened out I appreciated it very much
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June 2022 by Gracie Johnson
Worst experience I have ever had in a phone store. My phone stop connecting to the network due to there system malfunctioning . The only solutions that had for me was to come out of pocket. No matter the choice. Even with insurance they still said i would have to pay additional charges . After buying a brand new phone they didn't help me set it up or give me a phone charger ! Had to go to the one off of battlefield so they could set me up . Extremely disappointed!!!
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October 2021 by Choe Evans
Nick and Deshaun did a great job working with us to meet our every need. Make sure you go see them to he next time you excellent service with your phone experience.
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May 2021 by Rebecca Haines
Extremely great customer service. I'd also like to give a shout out to Megan on Kansas expressway. She did a fantastic job getting us our new phones
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May 2021 by Laura Franco
I was extremely impressed with Katy and Aaron's vast knowledge of all the products carried in store. The both were very fast and friendly at helping us in our smartphone experience. I would highly recommend the North Kansas Expy location.
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May 2021 by Susan Toler
Amazing service! Katy is the most awesome young women! Friendly, out going and amazing!
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May 2021 by Jerry Cohen
I went there to get an uprade and Katey was awesome. I was there for over an hr and my service was the best Ty.
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April 2021 by Debi Thieman
This place is amazing ❤ The people that work there are fabulous and very helpful. This is the best place in town to get great service & a fantastic new phone for FREE when you are a new customer. I will NEVER go ANYWHERE else for my wireless needs. ❤
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March 2021 by Chasity King
I lost my phone and had to purchase a replacement phone. Katy was amazing and so helpful in my experience
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March 2021 by Hilary Groenenboom
Metro pcs on kansas expressway sold me a phone that doesnt keep a charge that dies within 2 hours i took it back the 2nd day i got it and it was on the charger all night and it only charged to 23% metro refuses to take the phone Back they refuse to help me unless they get to keep the 150.00 i paid for service and make me pay all over again to have a new phone started they wont even work on the phone i only had 2days
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February 2021 by RJ Meyers
This is a great store been a customer for years always ? taken care of
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February 2021 by Brandee Benz-Thomas
Lydia was very rude, I came in before 8pm and she said I had to wait til tomirrow. I had cash money and her draw was still opened. The music was loud the gentlemen had to even ask her to turn down the music
