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June 2024 by Bertram Sharp
Horrible customer service at this location. Employee was playing on his laptop in an empty store, and he seemed annoyed that someone came into the store. In addition, he was so unhelpful that I am likely changing phone service.
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April 2024 by Juanita Erway
I was greeted rudely. immediately after asking about t-mobile Tuesday the women in there scoffed and said well you have to show me your code and let me see you click redeem before I will give it to you. ( Free sunglasses)Childish Energy.
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March 2024 by Teresa Warren
It works well for me
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March 2024 by Steven Castaldo
Terrible customer service also this place just looks for ways to milk money out of people. Broke my phone and tried putting my sims card into a older phone I bought from THIS LOCATION and they tell me that it cost to switch my sims card even though again the phone I tried switching it to was one bought from this location. Do not recommend.
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February 2024 by Timothy Russell
Horrible phone service. Employees are not trained well in customer service. Zero product knowledge.
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December 2023 by Kyra Fjell
Ella, the manager, is so uneducated that she put the sim card into my family members phone INCORRECTLY, then tried to say it was a STOLEN phone because it didnt work, rather than double check to see if it was her incompetence that caused the phone to not work. Her behavior was absolutely unprofessional and disgusting. How this person is a MANAGER at a CELLPHONE STORE is beyond me, considering she can't even put in a sim card properly. What a JOKE!
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November 2023 by Nevaeh Bishop
Asked if they would switch out my SIM card and help put in my new one and the employee told me no. I tried explain I wasn’t familiar with the area and really needed my gps on my phone that’s why I came up to the nearest phone store to get help.She insisted she wasn’t touching my phone or going to help me. So I said ok and went to T Mobile a block away and they put my SIM card and sold me a new charger and case for my phone.
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November 2023 by Jim Casada
Staff short and not customer friendly. Needed information and all I got is there not affiliated with Tmobile and was just very unhelpful.
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September 2023 by international technology solutions
Ella was amazing. She made it seamlessly quick and very helpful and fixing the issues. Thank you, Ella.
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August 2023 by Mr-Slayer-Sir
Ella August 23rd 2023 I Went Into The Store And She Provided Over The Top Service. She Was Very Professional, Kind Hearted, Understanding And Had Solid Patience. She Knew Her Stuff Exceptionally Well Also. She Made Sure My Phone Was Set Up And Helped Make Sure I Had WiFi For My Bus Bus.
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August 2023 by Scott Killman
Thanks to Corey and the rest of the crew for being professional and handling a billing issue with class and style. You guys rock!
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August 2023 by Tammy Kisley
I've had some issues with the ACP & the call center people....so I went into this store location on CampbellWONDERFUL !!!I want to give a BIG THANK YOU to:The guy with the cool long hair/beard: the best & thank you so much.The gal with the dark hair & the best confident personality: you are the bomb. Always so nice, knowledgeable & helpful.Much respect to both of youThank you
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July 2023 by Carlos Martinez
excellent attention
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June 2023 by Samantha Heart
My sister was able to get a new phone that was on the ACP plan.
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June 2023 by Gregg Mackie
When you call for technical assistance you end up in a noisy chat room in the Philippines..
