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February 2024 by Kathy Helms
Great store. Always has what I needed
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January 2024 by Jeann Roed
Fantastic new fabric, great sales!!
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January 2024 by barry bruce
We ordered some frames from their website. Took a month to get to us. When we received them the glass was shattered on them. These things happen, so I went to the store to return them. The lady at the counter returned the items minus the shipping and didn’t mention anything about it. When I asked about why they didn’t return the shipping, she immediately started a conversation about something else with someone over her headset. I tried to talk to her and she seemed annoyed. After going to my car I tried calling to speak with the manager. The person who answered the phone grilled me about why I wanted to talk to the manager then hung up on me. I called back and was again hung up on. I tried one last time several hours later at about 3:30 pm. I was then told that the manager was gone for the day. I then went on the website and requested a call for the manager. Now 3 days later, they haven’t returned my phone call. Stay away from the springfield Mo location as they clearly don’t care about customer service. Our situation occurred Thursday the 14th at around 12:40 PM
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December 2023 by Celinda Welch
Curbside customer service was an abrupt and unfriendly.
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November 2023 by Brandon Kopecky
A Great Place To Go Shopping With Your Mother As Your Father Is At His First Day Of Infusions.
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November 2023 by Meagan Neal
If you have a question when you go in, find Reece. He seems to know one of everything! =) Aside from the amazing service I received, it's always fun to see what coupons I can apply when I pay. I love seeing my balance drop.Favorite store ever! I love to spend my money here!
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August 2023 by melissa spurlock
Nice staff and good selection
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August 2023 by Scott F.
Joann fabrics is the coolest store in the Springfield region. If you are interested in just about ANY type of crafting or sewing project they have you covered. I hope more people start to give this business their money, they have great deals and a HUGE selection. It feels like a grandma haunting ground but don't let that feeling dissuade you from creating something amazing. I actually really love the low key environment, there is no smoke and mirrors. It's a place you can go and purchase the near raw materials to create whatever your imagination thinks up.
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April 2023 by SuzyQ
Just be honest when you put stuff on SALE please put a sign in front of the items i HATE going up see there a 25% off when i want to use my 50% everything is always on sale why are you sending coupons for its a weast in money on your end and you have to market up for the mailing and paper. Just marketing use your heads get it together. Everything is on sale but not listed so all coupons are worth.
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March 2023 by Amanda Savoie
Very friendly staff that helped me figure out the best fabric and colors for what I was looking for!
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February 2023 by Joshua Knapton
Great place to get DIY things.
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February 2023 by Kell P
Great place for crafty people, they have many different fabrics to choose from, a big selection of jewelry parts. Many kinds of yarn, and their prices are reasonable. Will continue to shop here.
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February 2023 by Cheri Hall
So disappointed peri remember the days when Joanne she's to have a broad selection and variety of many kinds of fabrics And trim's, etc. I went in the other day and they had absolutely nothing that would even come close to a simple fabric that I was looking for. I understand that shipping is a problem but I have been enjoying several times in the past year or 2 and it has been no different. I probably will not go back.
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January 2023 by Michael Romero
We couldn't stop picking fabrics , as soon as we found the perfect quilt material we found a perfecter one. Deep discounts on " Last Chance " fabrics led us to buy five times more than we came in for.The cutting table clerk was very knowledgeable and very patient with all our questions and all our " Oh ! And add this ! Oh wait , this too ! "We can't wait to finish these projects and go back.
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January 2023 by Cora Ridge
Waited 19 minutes for a cashier, then they took people out of order to ring up purchases. I put my items on the counter and walked out.
