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September 2024 by Josiah Rodgers
Had my hair cut and beard trimmed by Christina and she was amazing. I recommend her to everyone! Not only is she great at cutting hair but she is always so nice and makes it a great experience.
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September 2024 by Christina Smith
Amazing experience and wonderful staff!
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August 2024 by Kelley Runge
Kristi took several hours, to fix a badly botched color service that I received from another salon.
She is professional, competent and a delightful person to be around.
My hair was looking absolutely awful, and she knew exactly what to do, and took the time to do it.
If you’re not happy with your color, I would highly recommend that you make an appointment with Kristi to talk to her about it.
My color and cut are the best services I’ve ever had, my hair looks and feels ? percent better, thank goodness we have people who know how to correct bad color jobs. ?
Requested style: Casual shoulder length cut
Specialities: Color correction
Hair type: Thick, course colored hair
Stylist: Kristi Crow
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June 2024 by Jack Lampron
Rosie did a great on my haircut. She's a professional with over 40 years experience and I would recommend her to anyone who needs or want a professional stylist. Very happy with service!
Stylist: Rosie
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June 2024 by Alice Horne
Also 3 or 4 permanent a year.
Stylist: Sherri Horne
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June 2024 by Karen Janssen
I highly recommend JC Penny stylist Sherri. I was impressed with her from the get go as someone who was knowledgeable, skilled, and would take the time to learn about me and my preferences. I am a regular with Sherri now and I have never been dissatisfied with my color or cut. She offers suggestions and recommendations for styles, cuts, and products which I very much appreciate. I have also found the receptionist and manager to both be extremely professional, friendly and helpful. Five stars from me for the Springfield JC Penny Salon and stylist, Sherri!
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March 2024 by Emilie Dodge (Happy Cow Chair)
I was a walk-in and I was welcomed warmly and Martha ended up cutting my hair! She did AMAZING! I feel so much more confident and my hair looks so good! I had really long hair but lots of dead ends! She only cut what I was comfortable with. I am definitely making an appointment and going back!
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March 2024 by Josie McDonald
I have been here several times and this weekend I was super pleased with my new hairdo. Ebbie was my hair dresser, he was a little unorthodox but my style came our great
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March 2024 by Sandy Richardson
Ebbie Casey done an amazing job on my problem hair. I get so many compliments now. I highly recommend him. Very kind and listened to me. Will be visiting this salon from now on
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March 2024 by Brenda DeClue
My son got his haircut from Ebbie, who did an amazing job. My son was very happy with his haircut and doesn't want anyone else to cuthis hair. Thank you, Ebbie for the wonderful job.
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February 2024 by Kathy Rutledge
Had a great stylist who left and took a chance on a new one a couple of months ago. She was awesome and the cut was perfect. I wanted her yesterday but couldn't remember her name. JCP records show who works on whom so I asked for the same designer. The person on the phone assured me she was making the appointment with that designer. When I arrived, it was a stranger but I had to have a haircut. No time to make another appointment, so I gave her a chance. Big mistake. It's not horrible but not what I wanted or described so I am disappointed but too paranoid to go back for a cut touch-up. EDIT! Changed my opinion. It was a bad haircut. Once I actually touched it all over, it is HORRIBLE, jagged and uneven. It will have to grow for 2 or 3 months before I can even try to get it corrected. I'm very disappointed and frankly furious.
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February 2024 by Bob Ross
Not the salon but the pick up items place. Very fast and helpful.
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January 2024 by Justine Justice
I went here for a new hair color. My sister and I booked an appointment slot for 2 people but wound up being seated around the corner from each other so we could not even talk. I had asked my stylist if she could tint my eyebrows to match my hair color, and she said we could just use the hair dye. She started with the hair color, she dyed my roots first, then roughly brushed it through the rest of my hair. She made a comment about getting rougher the longer she is a stylist. Then she did my brows using a hair dye brush. After she left the red hair dye on my nearly blonde eyebrows for 20 minutes, I asked her how much longer it needed to stay on. She said we could take it off now and instead of washing them she used hand sanitizer. Since she had used a hair dye brush to put the color on, the skin behind my brows was stained red along with my now very red eyebrows. This also caused patchy uneven coloring of my actual eyebrows since there was no precision in the application. I feel like as a stylist, especially of her age, she should have known that that was too long to leave the color on and that it was an inappropriate application process. However, I was happy with the color of my hair. She also straightened it for me and did some minor trimming. The next morning I went to put my hair in a pony tail and realized I had a section of hair on the top of my head that was only 3-4 inches long. This was not like this before her pulling the dye through my hair the way she did. I called the store manager to let her know about both my eyebrows and the short hair. She did offer for me to come in and fix my brows but in response to my hair being ripped out she said, "Well I can't give you your hair back. That's wild, that's never happened to anybody else". So due to her dismissive and uncaring attitude, I called to file a complaint with corporate. Their response to me after a few days was that the manager reported that she had reached out to me and I declined their services. This was absolutely false. Never did I get a call or an apology. So, at the end of the day, their manager is unsympathetic to someone who called, literally in tears, to her store due to a service received there, and also is a liar. I hope anyone thinking of going here for service reads these reviews beforehand because there are plenty of bad ones. I wish I would have.
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December 2023 by Patricia Liermann
All of the staff are very helpful and kind. I have gone there three times over the last six months and been very pleased with the stylists taking time to listen and always give me a professional haircut. Karrie Ann has cut my hair twice. She takes the time to listen, offer input and discusses in great detail the cut. Karrie Ann is very polite and brings a smile to my face as well. I have left the salon always feeling great. It is a breath of fresh air to be treated very kindly and given a professional hair style as well. The staff always works very hard to work me in their schedule on weekends. Thank you Karrie Ann!
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November 2023 by Kristen Mc-Grubb
This is the first salon I've been to in the area that was able to do my hair exactly as I wanted. Kari Anne takes great care of me!
