am consistently impressed by the exceptional service I receive at Hot Topic in the Springfield Battlefield Mall. The employees are always extremely friendly and helpful, creating a welcoming shopping environment. Their knowledge and willingness to assist make every visit enjoyable. A five-star experience all around!
July 2023
Good customer service from the employees but a super small store. For those with claustrophobia, this is not the location for you, especially during busy times.
June 2023
Even though it's small this company has been around for decades. I remember when it opened in the 90s. It's changed inventory since then but it's still a good place for teens and grown ups alike to shop.