-
June 2024 by Krista Wheless
The lady that night was very helpful!
She got me hooked on the women’s steel blue work boots! She actually ended up giving me a pair that she got from their other store that’s in a different city. She got them sent to her so that she could get them for herself but because they were the size I needed she got them out and sold them to me. That definitely left an impression for me at least because she old have just said they didn’t have the size I needed!
I told her I was terrible at doing reviews but if I loved the boots, I would do one.
So here it is.
I get so many comments and questions about my steel toe boots at work, I love them! They are comfortable and durable.
I even came in right before closing yet she didn’t seem mad and was showing me all kinds of things around the store that I might need.
Was very happy I googled work boots on my way through town and was able to go here!
-
March 2024 by Ash Albers
Awesome quality boots. Service is quick and friendly, the lady that helped me definitely had an eye for the right fit. Saved time and no complaints.
The material is tough, needed. Though easy on your feet so not much to worry when breaking them in.
I give a 5 star ?
Definitely looking out for the work force crew.
-
November 2023 by James Hill
Great service. I will definitely come back. Ericka was very helpful in the purchase of my boots.
-
October 2023 by Mia
Amazing service, friendly employees & great prices on all items. I frequently purchase my work gloves here and they are a great value. I purchased my winter hi visibility gear here, their rip stop gear is a MUST HAVE for industries where you’ve gotta work hard. 10/10 recommend this location. They have work boots and clothing as well as other accessories like hard hats, protective glasses and more. All sizes are always in stock.
-
October 2023 by Bob Gray
great selection of boots and staff was very friendly and helpful will be a return cutomer
-
September 2023 by Jesse Hernandez
Jennifer was very helpful and knowledgeable! I needed rain gear and she suggested rip stop for the wear and tear, which is exactly what I need! Jennifer even went out her way to show me weather proof boot options that I’ll be purchasing from there in the future:)
-
August 2023 by Will Montgomery
I went in to buy new work boots. I was immediately helped. I was directed to the boots I was looking for. My size wasn't out front. The employee looked in the back, but no luck. She then offered to check the Ozark store, which did have my size. Most times looking for shoes I am ignored and left to fend for myself. It was refreshing to be helped. I will be back to this store again.
-
May 2023 by Tiffany Phares
I stopped by May 2023 looking for women's work boots. Jennifer, the sales associate was super helpful and helped me pick a boot based on what I need them for. I would definitely shop here again.
-
May 2023 by J.R. Perkins
I've stopped here a few times, but it had been awhile. Like the merino wool socks and Thorogood boots I get here. I finally wore out my inventory I keep at home and decided to stop here today. I get to the store and closed, right in the middle of the day. Guess my boots will have to go awhile more, might even have to pull out my backup pair of Redwings (gasp). And I'll just try a new brand of wool socks I found elsewhere.
-
March 2023 by Hazel Orantes
Last year our employer started forcing us to get shoes for here. The $200 pair I got was worn out and putting blisters on my feet 3 months after I got them. Everyone at work who got shoes here had to toss them within 2 to 3 months. They have a very limited selection for women at well. I had a choice of one pair of boots. Don't frequent this store and buy all means demand your employer change to a company that vets the products they sell better.Edit to reply: Since you can look up my purchase you know those shoes are past 60 days as I said 3 months. Never reply to a complaint to a review without reading it. It just looks like a ploy to save face and not actually address the issue. Plus why exactly are you saving my purchase info with my name? Are you tracking my data without prior consent or knowledge? Selling it to advertising agencies?You haven't done yourself many favors here.
-
January 2023 by mike maguire
First time shopping here, and I will be back anytime I need gear for work. I bought a pair of Thorogood boots. Their selection of boots alone is mind blowing. Truly the biggest selection of work boots I've ever seen. Top quality products. What sold me was their customer service. I wish every shop had half the customer service of this place! Very friendly and knowledgeable. They even brought the size boots I needed from Ozark to Springfield. Saving me a trip. That was very appreciated! Honestly I can't say enough good things about this wonderful shop. Thank you for being all about your customers! Appreciate you all!
-
July 2022 by Nicholas B.
Great place and great selection of safety gear. I know where I'm going when I need any PPE.
-
July 2021 by Gene S.
Great selection of hats , shirts, gear. Love the choices. Easy shopping and just off interstate
-
April 2021 by Jacob Wesley
Nice store with a good selection of work boots. Very good customer service.
-
March 2021 by Jonathan
Dear Google, can you please grant us local guides a few extra stars for those extremely rare experiences deserving more than 5 stars? (I don't think it's absurd to believe that if we've got the local guides badge next to our name, we've provided you all a good service and have earned some measure of trust, correct?). I'd certainly be using every extra star you gave me to describe the one of a kind experience I just had with Donald and Dan down at HardHatGear on South Campbell.I bet there may be somebody who reads this and thinks I was paid to write this review but I assure you I wasn't. I went to HardHatGear to see what they had in the way of gloves. I was in between jobs and the person working there, Donald, began to show me around the store, telling about some of the items they had. Donald wasn't trying to sell me anything, he was just making sure to be there if I had any questions and to offer recommendations. That man is like an encyclopedia on the items carried by the store by the way. After walking into so many places and taking care of everything with no help from the staff, one may find it disorienting at first. I urge you, if you feel this feeling, to pay it no mind and to try to remember that that's how things used to be done in America, at locally owned stores with a mostly local clientele, back before the information age.A lot of people who are reading this review may not even know what good customer service feels like to identify it, so for those people, I say: this is called customer service; it could also be called neighborliness. You, as the customer, are entitled to this "customer service" because it is a complimentary service, gladly being offered to you by the grateful proprietor of said business, in exchange for your decision to support his establishment by spending your dollars there.Dan, the store manager was speaking to me about the philosophy of customer service and the culture of it which is proudly held high by the staff and owners of hard hat gear. Repeat customers are the reason why locally owned businesses can stay open. Customer se 00rvice like this guarantees that people are going to come back and if you haven't ever had it, you should definitely try it because it just doesn't feel good to go to a place and spend your hard-earned dollars there and get nothing more than an suspicious glare from the loss prevention staff, who hate their jobs and who have never met the owner of the mega corporation they work for. Another great reason to shop at local business is that you're going to get high quality goods rather than some garbage made out of plastic that lasts you 4 days. If you work out in construction, if you need PPE (gosh if you don't know what PPE is I don't know what to tell you but it stands for personal protective equipment), or if you like amazing, american-made boots of the highest quality, you should definitely check this place out they stock brands like Thorogood Chippewa, and Carolina. Red wings? What is this Detroit? all joking aside this place is so well stocked, they've got everything you could ever need for work and they know all about it if you're new at the job you can just go in there and ask them about which PPE you'll need for what type of job. hell if you don't even work in construction, like boots, or know what PPE is and you're just curious about what customer service feels like, go in there and get you some customer service. It'll make you hate Walmart, sorry Walmart no offense but I'm sure you know what I'm talking about.
