-
May 2024 by Eric Schroeder
I've gone to this store several times, only because they're the only golf store I can find in the area. Their selection is not great but more importantly the service is terrible. Every time I go in there I never feel welcome. I feel like I'm more of an inconvenience for the employees. I get friendlier service ordering online.
-
May 2024 by Colton Waldie
All the golf goods are here
-
April 2024 by Chet Posten
Zero stars and Zero customer service. I’ve been in the store multiple times and not once has it felt welcoming. Unless you’re walking in with knowledge of exactly what you want I wouldn’t suggest going. Even if you do have knowledge soon after interacting with the workers you’ll question why you’d even want to do business with them. It seems the criteria to work there is being as unfriendly and unhelpful as possible. It’s amazing any business would knowingly operate like this one. Obviously they make enough money to keep the place open but no doubt they’re leaving A LOT of money on the table by how they treat people. Go see for yourself and try to convince me this review is wrongfully founded.
-
February 2024 by C
Customer service is horrible, the older bald man seems annoyed that you’re there while talking to you. I walked in for a driver fitting fully wanting to buy and turned around and left after being in the store for 5min. Heading to their competitor, where they actually want to help you improve your golf game and want your business.
-
January 2024 by Brady Sears
GH is the worst golf store I've ever been to in my life. Horrible customer service. Employees look at you like you are stealing. Could care less to help you. I couldn't give this zero stars or I would have. Will never give them any of my money.
-
December 2023 by Mark Welch
I stopped in this store after purchasing a set of new Rogue ST Max irons from another Golf Headquarters location. I was blown away with the attention to detail on the iron purchase and wanted to get fitted for a driver. Came into the Springfield store and it was totally different. No effort to make the sale. I was going to buy one that day if I could have had the experience fitting the club in the other store. I would rate this store negative stars if I could. Really poor service and experience and I will not go back. I drove to the Rogers, AR location to make my purchase instead. BTW, the Rogers location was exceptional.
-
December 2023 by Andrew Lundgren
Stopped in on a whim between meetings. Although there were no other customers in the store, I wasn’t greeted or even acknowledged when I walked in. The three guys working weren’t even talking to each other.Just like all the other reviews- only shop here if you want rude and pretentious Customer Service. I honestly don’t know how they even stay in business!If you want great customer service from guys who know their stuff and are genuinely nice, check out Grips Golf on chestnut! They are amazing!
-
October 2023 by Austin Gutierrez
The worst golf store to go to. The old bald guy constantly has a stick up his butt and treats everyone like they are nothing. I’ve tried to give this store multiple chances and something always happen when I do. I’m a blue collar trades man and yes sometimes I go in work clothes but that should never matter because my money it just as green and as anyone else’s. I went into grips in the same clothes and felt more welcomed than I ever have at this joke of a store. I recently bought a the new paradym driver and had different grip out on. I noticed it was rolling so I pulled the grip to find there was no tape hold the grip and there was a giant cut mark down the shaft from when they took the grip off. This store is an absolute joke and hope they get a better staff don’t doesn’t judge or feel like he has to keep his eye on you the entire time because they think I’m gonna steal something.
-
September 2023 by J Deveraux
If I could give zero stars I would. To say my son and I felt un welcome would be an understatement. The bald guy is probably the least helpful and most rude salesman I have ever come across. Do not waste your time or your money here
-
September 2023 by okok okok
The employees make me feel like being there is an inconvenience to them. Very disappointed in my experience.
-
July 2023 by Finnegan Swopes
Went in wearing a t shirt and shorts. I was ignored and disrespected multiple times. Did not feel welcomed at all. I RECOMEND GRIPS GOLF INSTEAD.
-
June 2023 by Alex OBrien
Super helpful staff. If you can get past Kurts RBF, he’s actually a super nice guy! Give em a shot for your golf needs!
-
June 2023 by Tanner Wright
Agreed with every single one star comment, bald guy in the front is rude and treats me like I have never golfed before in my life. Came in with shorts and a t shirt, not sure if I need to wear khakis and my golf polo to get some respect in this store. Me and my friends have been in this store and have had the same experience every time. If you aren’t Tiger Woods, might as well go to a different store because they will treat you like a child.
-
June 2023 by Dave R.
I'm from out of town and I wish we had a store like this. I thought the shop was great. Huge selection of bags and drivers. If you're brand new to the sport they may not have a cheap set for you. Very knowledgeable on the differences in the golf balls . They regrip clubs and bend lofts and have almost every accessory available.
-
April 2023 by Jake Pokorney
I came in new to golf wanting to buy my first set of clubs, bag, accessories, ect.. I brought about 2000 dollars with me that I had saved up. Was looking at the different sets for about 15 min. Being new I was wanting opinions for new golfers so I asked one of the employees. I walked up introduced myself and explained what I was looking for, the bald guy behind the counter was the rudest person I've met In a retail store. In a nutshell told me "clubs are on the wall, I'm busy", I was the only one in the store. I'll never go back and every person I meet on a course tells me they aren't surprised. So I went to Grips and they fitted me and were absolutely incredible, even got a free 30 min lesson it felt like! I gave Grips my 2 grand.
