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December 2023 by Jay Caudy
Just a typical oil change place. Have been twice both times I have been let down.
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December 2023 by jeffery cope
Great service at an affordable price.
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October 2023 by Jace Headrick
Took them A MONTH to diagnose my bmw 335i. Then they told me they can’t even fix it cause it has mods! Lady at the front desk was extremely rude and told me she would call me back and never did. It even got to the point she was ignoring my mom’s phone calls. Highly do not recommend this place. If your looking for a good mechanic go to exclusive auto out in ozark they won’t disappoint
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May 2023 by Emily Aldridge
For background, I am 9 months pregnant, literally can go into labor at any time and have a one year old son. The car in the shop? Our only car.We (my son and I) were going to go do grocery shopping when my car overheated and I was completely unable to get it to cool down. My 1 year old was also fed up and upset with the situation. So I had my car towed to this mechanic. It was about 4 in the afternoon, we were all hot and unhappy so I didn't get to call to give them my info or anything. We call first thing the next morning to make sure they have our information and the woman at the front almost immediately was snapping at us for not giving her our information earlier. Which was literally what we were calling to do. We were told our car could get looked at that day or early the next morning.Awesome! So we call later the next day and they still haven't looked at our car, which is fine. But the lady is still short and kind of rude to us. We're told the car would be looked at that day, or AT THE LATEST, would be looked at next Monday. So we think, oh the car could still be looked at tomorrow! (It was Thursday at the time)So Friday we call, and see what's going on with the car. We are welcomed with a long, rude lecture about how mechanics work and how we were told that no mechanic would be in today(which never happened) and we're completely unreasonable for calling. She was yelling at us over the phone when we had been nothing but polite.We were constantly met with rude, snarky comebacks, and never once were given a straight answer about our car. Then yelled at when we tried to get information.We went to pick up our car and now are working on fixing it ourselves. This place is not worth the bullying or extra work.You better make sure you have an extra running car and ample time where you won't need the vehicle you take in. Also be prepared to be berated and bullied by the front office staff.
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May 2023 by Isaac Aldridge
Lady at the front desk yelled at me every time I called in to see how my car was doing. Said they'd "Look at it today" for 5 days in a row and never did. She lied. She yelled at customers. It's not worth it to do business with them at all because of her.
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February 2023 by David Mills
Honest and helpful; highly recommend!They didn’t know what was wrong with my 2019 GMC Acadia locking system so they help me research it some vs just trying to sell me on them doing long diagnostic testing. The local GM and Ozark Chevy shops wanted my suv for few days and were over a week out.
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December 2022 by John Kesterson
Excellent mom and pop shop, always treats me right. I recommend them to everyone
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December 2022 by Marshall Dickerson
Tremendous service. Best price, and willing to work with you.
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November 2022 by John Martino
We moved to the Springfield area in 1990 and these folks are an amazing family that care about their customers. They have serviced our entire family’s autos of every make and model for 30+ years. Trustworthy and honest folks and highly recommend them!Services: Transmission repair
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June 2022 by Joe Bryant
Very reliable honest people you will not be disappointed if you use their service I've known them since 1977 good people honest people which you cannot find these days in the mechanical field ???
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June 2022 by Deryk Schudy
I have had 2 good experiences with them with 2 vehicles in the last 6 months.
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June 2022 by doug meyer
Tim is great! He'll take care of you!
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May 2022 by Jonny Diaz
I have been using GM & Sons for years and they have always treated me right. Only mechanic shop i trust to touch my vehicles!
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April 2022 by Isabelle Brooks
I would not recommend having your car looked at here they are unprofessional and not trust worthy. They took a month to look at my car fully and they left my car unlocked after I specifically told them to keep it locked. When I came to pick up my car it was unlocked and my stereo was gone. I feel like they could of stole it because they have a camera pointing directly towards my car it was token out very clean and I had other valuables in there but was not touched. But either way they left my door unlocked sitting right by the road for who knows how long very unprofessional.
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March 2022 by Krys Lytton
The guys at GM & SONS are amazing. I cannot say enough good things about this place. 5 out of 5 stars, definitely recommend.