-
January 2024 by Murray
I trust this business. More than just tires, done well. Highly satisfied with the service
-
January 2024 by Amber Dougan
The team is great to work with, friendly and professional. Plus close to my work making it very convenient!
-
September 2023 by Not P.
So disappointed. Have had a good experience in the past but this time it happened, they scratched my wheels (and did not say anything). Obviously the tech had to see he did it and said nothing and no one checked up on the tech. I expect incorrect lug nut torque, and possibly rim damage, sadly, just about everywhere now. The torque was close on all four but the scratches are terrible on two wheels and some on all four wheels. Add GL Moore to the list of places to check very closely what was done.
-
September 2023 by Henry Hankel
G. L. MOORE has done it again, top notch service. G. L. MOORE is the only service shop I trust. Friendly and affordable. They’ll take care of you and your vehicle! Thanks guys!
-
August 2023 by Jennifer Hawkins
I was in town for a teacher conference in July 2023. I ended up with a flat tire and needed help, as I was over two hours from home. G.L. Moore Tires was compassionate, kind, caring, more than helpful when they didn’t have to be in this situation. They got my vehicle in, fixed the tire and gave my car a look over before I left with it. This is the place to go in the Springfield area if you are looking for a locally run, family owned business that is also Christ-centered. Highly highly recommend them!
-
August 2023 by Jordan Ball
Great service! In and out and had the exact tires I wanted! Super professional and good customer service. They offer a bunch of payment plans. Highly recommend. My new stop for tires.
-
July 2023 by Jessica Rink
We've needed our tires replaced for awhile but haven't had the money to do so until last week. I called Friday Sept 1st & G.L. didn't have anything left for the day, so I scheduled for next Friday which worked best for my husband & I's schedule. Over the weekend, one of our front tires went out for good - beyond a patch fix...knowing GL was closed on the weekend, I tried to call Monday, but as I had expected, they were closed for the holiday. We commute 100+ miles a day from Ava to Springfield M-F for work, so driving on a donut isn't really an option for us...I left a message hoping we might be able to get in Tuesday or at least Thursday. Within a couple of hours, I received a text from Mark at GL! Wanted to let me know he got my message & they could get us in Tuesday, offering a ride to work if we needed it! My husband dropped me off at work, dropped our van off to them & they gave him a ride to the college he attends. From my first phone call to these guys to when my husband drove our van home with new tires & an oil change, it has been some of the best customer service I've seen in years, particularly in the automotive industry. I have no doubt that we've found our go to for our automotive needs in the future. Being a local, family owned business always ranks high with us, as well! Keep up the good work, guys, it's a breath of fresh air in today's world, thank you!!ETA: 5 years later, we love GL Moore just as much as we did the first time we took our van there. They take excellent care of both of our vehicles for us!
-
July 2023 by Christine Holdren
I brought the car in for an oil change & was charged $160. It was not explained to me before the oil change that it would cost that much. I brought the car in 2 months later for a leak & due to the oil dip stick indicating the it was a quart low, plus the check engine light was off & on. In the past if they needed to do anything to my vehicle, they called first to discuss the issue & the price. I was called about 20 minutes after I dropped the car off & was informed that the work could cost anywhere between $1500 to $5000. I changed my mind & went in 6 days later & the car was still in the same position I had left it. As I was walking to the car, I asked if I owed anything & was told that the bill was $159.11 for diagnostic that was run without my knowledge or permission. The leak was never looked at. I have since taken the car to someone else & paid $64.95 for an oil change, oil filter & tires rotated. I now have no leak & the car is running great.
-
May 2023 by Rex Hansen
Mark and his team always do right by us! Great tire buying experience. They found tire wear problems I didn’t know existed. Thx guys!
-
May 2023 by Kristy Newbrough
I went here because of the ratings on line and was no disappointed at al. Highly recommend them, prompt, friendly, affordable! Excellent customer service!
-
May 2023 by Erin Proffitt
G. L. Moore is the best! They are always so kind and helpful, even when busy! I’ve always felt taken care of, and never upsold.
-
May 2023 by Michael Yohn
G.L. Moore great atmosphere, very polite staff, great work, done in a timely manner, and excellent service. They offer a great prices. I recommend them.
-
April 2023 by Kym Brockes
Springfield MO, I hope you know what a rare gem you have here in your fine city. I make appt. and drive from St. Louis to have GL Moore work on my car whenever possible. They have given me expert advice on tires for years and have given me great service on other car related issues.Thanks to the mechanics and the quality people in the office!Kym-De Soto, MO
-
April 2023 by Tammy Eaton
GL Moore Tire Pros are fantastic! The work is extraordinary and the customer service was the best. They kept in contact with us every step of the way. They are our new go to shop for all our automotive needs. I highly recommend them.
-
April 2023 by Darrin Davenport
Great service always a they will go out of there way to get your vehicle taken care of. Been going here 30 years an won’t change.
