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September 2023 by Jeff Adams
Excellent experience even though they didn't have my tires in stock the where able to order them and have them delivered to there shop and had them installed in a timely fashion. All within 3hrs or less. I greatly appreciate the work and promptness to get me back on the road! Brian is the man to talk too.
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August 2023 by Juli Green
This store went above and beyond to get us on the road again when our alternator went out while traveling. It was a busy Saturday and they found the part and had it sent over and got us repaired and back on the road within 2 hours. Staff was great and friendly. Amazing service.Services: Transmission repair
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August 2023 by Chuiti Magar
I really to thank this auto shop for taking my Van in to clean fuel injector. Even though it didn’t completely solve the problem my van because of other connected issues but still they tried and helped and shared me lots of auto engine knowledge. I would definitely recommend this shop to everyone and especially John was very helpful to us.
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July 2023 by Michael Stafford
We had to have a lot done but they were very good at explaining what needs done and why so I was very comfortable letting them work on my vehicle. Now it rides and handles great again and stops on a dime.
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June 2023 by Hippo
I would not use this place beyond simply buying tires.I brought my vehicle in two weeks ago for new tires and a overall inspection before a road trip.First off, Firestones website/ online reservation system gave a lower price for tires than the tech quoted me once vehicle was there.Second, they were suppose to preform an inspection. They found the idler and pitman arm needed “replacing” but completely missed the ball joints that two other shops have since said need replacing, less than 400 miles later. They missed a very obvious exhaust issue and didn’t check a single fluid(brake, power steering or oil) all which have since been shown to need replacement by actual professional mechanics.Third(and back to the ball joints) both shops I have since taken the vehicle to have said they don’t know how someone preformed an alignment with out seeing the ball joints needing replacement. So not only did I waste money on the “wheel alignment” at Firestone, I now have to pay someone else to actually do it correctly.To top it all off, they advised the motor mounts needed replacing(quoted at over $700); funny enough I mentioned this to the other mechanics that have checked out the vehicle since leaving Firestone, neither sees any reason to replace the motor mounts.I definitely won’t be returning.Services: Steering & suspension repair
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May 2023 by glenn scrimsher
They got me in quickly and they did a wonderful job with my tires I'm not one to usually use Firestone for anyting but this was great experience.
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April 2023 by Google user
Wow.. 5 stars all the way!! I’ve been going to this place for about 2-3 years now and I don’t think we’ve ever had a problem in that time. They treat you like family and will ask before they do anything. Very quick and very well done. The customer service here is also phenomenal. I had an appointment right when they opened and they were cheery and ready to help! Joe greeted me and got me checked in, and then Chris showed me what was going on with my car. Can’t recommend this place enough!
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April 2023 by Max Head
Wow.. 5 stars all the way!! I’ve been going to this place for about 2-3 years now and I don’t think we’ve ever had a problem in that time. They treat you like family and will ask before they do anything. Very quick and very well done.The customer service here is also phenomenal. I had an appointment right when they opened and they were cheery and ready to help! Joe greeted me and got me checked in, and then Chris showed me what was going on with my car.Can’t recommend this place enough!Services: Auto engine diagnostic
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April 2023 by Claudia M
These guys have been absolutely wonderful in taking care of my car for several years now. Chris, the manager, is so great. I love that he honestly lets me know what repairs are needed soon on my car, and which ones can actually wait. I can tell that he really cares about his customers!Chris and his crew are always friendly and professional, and they always do an excellent job with oil changes, tires, or whatever service is needed on my car- brakes, alignment..I highly recommend them!Services: Auto engine diagnostic
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March 2023 by Nathan Hannaford
I called with short notice and needed same day repairs, they were able to get me in quick and very up-front about repairs and time for completion. They are easy to talk to and very professional.Services: Auto engine diagnostic
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March 2023 by Judah Hutchcraft
Haven't been a huge fan of Firestone in the past, but used them at the insistence of my wife to put a new set of tires on her car. They took care of us well, and didn't try to upsell me when they found out I knew exactly what I wanted.
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February 2023 by Tammy Miller Agee
Oil Change & Tires, wheels Rotation & Balance !1 Stop Shop That treated US Really good (When you get ahold of the CORRECT Person!?♀️)
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February 2023 by Belinda Jackson
I have only had the best service and customer service from this store. These guys are honest and do a great job ?
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February 2023 by Kelly Briggs
New tires and alignment for about $300 less than other shops. Fantastic customer service.
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January 2023 by Tammy Kratzer
I have been a Firestone customer for a long time. I normally buy my tires at the Sunshine location and recently had a repair at the Weaver Road location. They have both did good jobs for me. I noticed a nail in one of my tires Friday and called this Glenstone location and made an appointment for 1 pm today (Saturday) I got there 20 minutes early and the doors were locked tight. Note on door. Closed until Monday due to staffing shortage. This is very unprofessional of a business. You could have at least called me to tell me so I didn't waste my time. I will never come back to this location. PBy the way you had my phone number so why did you not call me.