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August 2024 by Shawn Fennox
Extremely nice extremely fast and the boxes don't cost that much. Amazing experience 10 out of 10.
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July 2024 by Jen Fenderson
Google search currently says hours at 303 E Battlefield E , Springfield MO 65807 are until 10pm every day and says it was updated 4 days ago. . Just drove across town after work to make some important copies and the door sign says they already closed at 7pm. The other location in town near my house also closes at 7pm but their hours are current on Google, but this location is not accurate on Google. Wasted a lot of time driving across town - and didn't get important papers copied /was relying on accurate hours on Google. . Tried to leave a voicemail with store but was not able to - just got a bot directing me to Fed Ex in general and not the specific store with no way to leave a message. Your online hours need to be updated and accurate!
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July 2024 by John Ray
Hugh is amazing!!! Great customer service, super knowledgeable!
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May 2024 by darby hurrell
I’ve been going here for the last few years and David has been great to work with these last few times I’ve gone in. He is informed on what suits the customers needs best and is helpful all around. As far as the actual jobs being done the pricing is more than local print shops but turn around is close to next day. Shipping from here is good, it also can be pricier than a few competitors but the customer service is worth it.
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May 2024 by Brookuslea
In office worker sent me to the wrong department to assist with a package that is delayed. Then the rep they transferred me to, transferred me to a usps number to track my package and kept rerouting me to the automated system that continued to hang up on me. Horrible experience. And no reconciliation for my package has been found.
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May 2024 by carri eisenhauer
Surprised at the poor customer service. A manger just kept doing his own thing with me standing their asking for assistance ?
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March 2024 by Tasha Crain
I technically wouldn't even rate this place anything. It makes no sense to me that have machines. That won't accept my credit card when machine clearly. Says it accepts Mastercard. And then I have to go up to the front desk and ask for help And they want to charge me additional $2 to print off my papers.
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March 2024 by Vlad
Wouldn’t expect to get scammed by an American company, we got a quote to ship an item with them when we sold it weighing at 7 lbs and after confirming the dimensions and the weight the item was accepted by them but then when it got delivered I got a surcharge of $29 extra dollars when we looked at the reason they put that the item was 36lbs for the surcharge. We called Fedex and they couldn’t explain anything and asked to wait 5 business days. Wait for what??
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December 2023 by Nate
Billy was fast and helpful.
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December 2023 by Shirley Ethridge
Worst service ever! Called 2x was put on hold first time 20 mins second time 14 mins!
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December 2023 by Amanda Fowler
If I could give them a 0 I would.
Shows open until 6. Doors locked at 4. I tried to say it shows open. The jerk inside waved bye to me the lady would have opened the door but he was extremely disrespectful. Worst customer service I’ve ever received.
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December 2023 by Raymond Sosa
Billy was beyond helpful! It was my first time shipping out anything and he made it very simple and walked me through what needed to be done. He was very attentive to details, made me a custom box and got me in and out. 5/5
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October 2023 by Terry Ellen
This is a great service! I brought an item (brochure for my father's funeral at Arlington National Cemetery) and "Kelly" quickly recommended the best kind of paper and format for it. It looked beautiful and it was turned out in very quick time, while I waited. This was on a Sunday, and Kelly was the only staff on hand. She helped me and another woman at the same time. We were both delighted with the service and expertise.
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August 2023 by Roger Samudio
They get the job done. People show up with lack of clerical work skills and they step up and lend a huge hand.
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August 2023 by Ryan DeVous
Very friendly and helpful!
