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November 2023 by Donna Adams
I want to give a huge shout out to Darren, Brad, and the technicians in the service department! Darren was extremely helpful in helping me troubleshoot an alarm that was going off in my car. He even called me back to offer other suggestions after researching more after we got off of the phone. We had the car scheduled for maintenance and repairs yesterday and Brad was thorough in going over each repair and process. He gave us suggestions on other issues that they found while working on the car. He was extremely courteous and helpful. When we went to check out, the cashier was very pleasant too. What a great couple of experiences that we had with the service department! It is getting harder and harder to find that level of customer service anymore. Kudos to Pinegar Honda of Springfield MO!
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November 2023 by Bayli Duran
Wonderful experience. I've been leasing cars for over 10 years now and this was by far the smoothest and painless the process has ever been. Cathy was my salesperson - not enough good things to say about her - and Paul was our finance guy... great people - great at their jobs. Thank you for your part in getting my 2024 Odyssey!
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November 2023 by Micaela G.
I had to get a different vehicle and was nervous about going to car dealerships. Most places I’ve visited in the past have been bad experiences, but Pinegar was wonderful! Baylor in sales and Doug in finance were very friendly and eager to help. The process was smooth, and everyone involved was knowledgeable and made the experience good. I will definitely be going back if needed in the future!
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November 2023 by Keeva Hartzell
I recently worked with Josh at Pinegar Honda and I couldn't be more pleased with the experience. Josh's knowledge and professionalism were top-notch, and he made the maintenance process easy and enjoyable.He answered my questions, handled my concerns, and kept the communication lines open throughout. Josh's approach was friendly and welcoming, which added to the overall positive experience.If you need service on your vehicle and want a hassle-free experience, I highly recommend reaching out to Josh at Pinegar Honda. Thanks, Josh, for your outstanding service!
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October 2023 by Jenise Lewis
I recently purchased a 2024 Honda Civic sport and it was the best experience. I’ve never bought brand new before, so I was nervous for a variety of reasons. Cathy was my salesperson and Doug did my financing. Both of them made the process seamless. I highly recommend them.
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October 2023 by Katherine Blackwell
Justin H at Pinegar was great!! No pushy sales, kept me updated & aware of any changes in delivery dates ( I knew to expect up to 6 months because I ordered brand new with customizing). Great, smooth, seamless process! Ask for Justin!!
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September 2023 by 1UAC1
Good, friendly sales. Easy to work with. No high pressure on used car buy. 100 day 5k miles bumper to bumper warranty
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September 2023 by bndivn
Had Josh L as my service advisor this time. Excellent and fast service. When I called to schedule, I had some questions and received excellent explanations and advice. Have been very pleased with my service experience at Pinegar Honda.
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September 2023 by Jackie Ruiz-Esparza
Pinegar Honda has been wonderful to our family. This is our 3rd vehicle we get from them and it’s always an easy process. Cathy Jones was amazing with the entire process of getting our new Pilot. From the time that I was asking questions and ordering the vehicle, Cathy was in constant contact with me, which reassured that I was getting the right vehicle for our family. Cathy made the entire process seamless. She is friendly, understanding and knowledgeable. It shows that she truly cares about her customers and that is the reason we keep going back to Pinegar Honda and Cathy.
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August 2023 by Penny Russell
This is by far the best experience I have ever had with making a new car purchase. From the beginning when we met Loura our salesperson, who was so helpful and knowledgeable though not pushy. She was able to explain the different features of the CR-V in a very detailed and helpful manner. The entire process went smoothly and in a timely fashion from looking to buying! There is a great financial department and even a person dedicated to helping the new owners understand the technology in their new purchase.It was a WIN WIN EXPERIENCE!
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August 2023 by amber simmons
I was very pleased with the service here. Also, Aftyn is simply AMAZING!!! She was always so helpful & answered all of my questions & was constantly sending updates on my vehicle status. Thank you for keeping the whole process at ease!!!
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August 2023 by Shelley Ebbrecht
We love our new Honda Pilot! Justin was great to work with, answering all of my questions (sometimes multiple times) and putting up with me stalking all the demo vehicles. My new wheels were definitely worth the wait. Thank you Justin and the rest of the Pinegar team!
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July 2023 by Sherry Tracy
From the time we pulled onto the lot, until the time my grandson drove off in his new car, our experience was A+. Jennifer and the staff were very friendly and accommodating. This was our grandson’s first experience with car dealerships and everything went smoothly. Thank you for your patience and expertise!
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July 2023 by Crystal Scott
I received the best customer service when I visited Pinegar Honda recently! Wes Oldham helped not only with the routine services I received, but also to diagnose a specific problem I was experiencing with my vehicle. He was able to communicate the problem and resolution in a way I could understand as well. I am so thankful to have such reliable professionals that make me confident that I will drive away safely, knowing they have thoroughly inspected, diagnosed, and fixed any issues experienced. The staff is smart, kind, and extremely knowledgeable and helpful. Thanks again for your service!
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July 2023 by Ivy Garcia
We purchased a 2023 Honda CR-V. Baylee was so helpful through the entire process. We never felt like she was pushy or inconvenienced by our questions. I loved working with her! Highly recommend her and Honda Pinegar if you are in the market for a new vehicle! We love our CR-V!Update: We had a small cosmetic issue with the vehicle. Devon was quick to get us in and get the part replaced. It looks perfect! So far, everything about this experience has been amazing!
