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August 2023 by Google user
The pharmacy at this location has always been very helpful and friendly. I have the majority of my medications delivered. It is rare to have to wait for a long period of time to pickup my medication at this location. I have been very pleased with the service I have received here.
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March 2023 by A. Mark Pon
The pharmacy promptly filled my prescription for Paxlovid.
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March 2023 by Troy Oneil
Pharmacy is so under staffed, they are typically 4 to 5 days behind on filling prescriptions
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September 2022 by Jason Booth
Excellent staff. Only had two people working. CVS needs to do a better job of helping them from being understaffed. You’ll lose two very good people that are currently there if you don’t get them help.
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September 2022 by Butch Garrett
This would be a good place to put a REAL pharmacy. Horrendous customer service!! Drive up window open on a "day to day" basis. I'm quoting your staff who, by the way, couldn't give a s*** less about your customers. Worst answering machine on the planet. Over 8 minutes wait to ask a question! Two, that's right TWO employees on a Saturday morning. Customers complaining in an unnecessary line. What a joke! Walgreens is at the next light. You should know by heart the LONG list of successfull drug stores that have gone belly up. CVS is doing all they can to drive your company off the cliff into bankruptcy. Here's a revelation for you. The CUSTOMER signs your paycheck. You don't deserve to be in business. A brush ape organization like CVS won't listen. Happy trails!!
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September 2022 by Paul Cecchini
Went in for a COVID test. The ladies administering it were super sweet, professional, and informative. They even called me up several days later to check up on my condition. Greatly appreciated the treatment here! Keep up the great work.
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March 2022 by Rebecca P
Supposed to close at 8pm. Here at 7pm and already closed.
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January 2022 by Leonardo “Leo” Wright
I get photos printed here as it’s the closest option. They almost always struggle to find my order, photos often come out low-quality. Staff is friendly and helpful, however.
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September 2021 by Jana Hathaway
Have been holding for over 14 minutes for pharmacy! They have no staff but yet still want our business, Have been a customer for years but am switching to somewhere that is staffed and customer service oriented. Now going on 18 minutes. Really really bad service but CVS doesn’t care.
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April 2021 by Curtis Gilbert
If they don't agree with your Doctor, they will refuse to fill your prescription, then come up with some reason they can't fill it. If you are a terminal cancer patient on pain management take your business elsewhere.
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April 2021 by Katie Petersen
If you want your pharmacist to yell at you over the phone for their own unorganized screw ups you should definitely use this pharmacy! ?
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February 2021 by Rod Solina
The CVS on W.Republic Rd. in Springfield, Missouri was identified as a UPS Drop off point. Dropped off a UPS package around 3 in the afternoon. Waited 24 hours, tracked package only to discover they forgot to give it UPS driver. Spoke to manager. Her defense was basically “stuff happens” but promised to give it to driver that day. Same result. Cannot depend on this CVS to perform or their promises. If you have a critical..... go to Walgreens...
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January 2021 by Rod S.
This location is identified as a UPS Drop-off location. Dropped off a (labeled) UPS package at 3 in the afternoon. Noticed no change in status the next day/same time. Visited store & asked Store Manager why package hasn't been turn in to UPS driver. Her explanation was "stuff happens". Promised to give to UPS next day. Same story. Store failed to give to UPS Pickup Driver. Store is very unreliable. Staff barely competent. Seem unmotivated to meet customer expectations. Don't know how they might treat time critical prescriptions but, recommend you not overload staff with much responsibility.
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November 2020 by James Ashlock
The staff there are under a lot of stress, & I get that. Having said that they try hard to be kind & for the most part they succeed. I can't imagine how difficult it is during these times.
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July 2020 by Kat Brandon
A little more expensive than other.store across the street. But it's about half a block closer than they are.. It's much cleaner and has.things that is hard to find. Like the rewards card.