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December 2023 by Kathy Leach
Staff is very friendly and very good with my puppy. My puppy has neurological issues and struggles with walking on some of the flooring. They have patience with her and she has improved greatly.
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September 2023 by Morgan Boyd
Camp Bow Wow takes such good care of our two dogs. They are very thorough with details when we board and are always gracious of the quirks that come along with our rescue dogs. We love CBW!
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July 2023 by Clara Dillaha
my baby tuco LOVED camp bow wow. we are moving out of town and know he’ll miss camp and his camp counselors so much. thanks for everything CBW!
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June 2023 by Tom Cannon
Can’t say enough about how great their staff are at taking care of your pup in a great facility and location. We have taken two of our dogs to the east location since it opened and one dog to their west location for years before that. We love being able to check in on the pups while traveling and knowing they are being cared for very well.
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June 2023 by Google user
Can’t say enough about how great their staff are at taking care of your pup in a great facility and location. We have taken two of our dogs to the east location since it opened and one dog to their west location for years before that. We love being able to check in on the pups while traveling and knowing they are being cared for very well.
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April 2023 by Denale Willis
Camp Bow Wows provide great socialization and numerous enrichments that gives my ACD (aka Blue Heeler) a great experience which wears him out mentally and physically. Springfield East location has amazing staff, they keep me updated, take the cutest pics of my boy and Keegan enjoys spending time with them....he runs enthusiastically to their front which I can never get open for him fast enough....lol. I highly recommend Camp Bow Wow Springfield East for day care, boarding and grooming services.
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December 2022 by Maria Rusk
I take my pup here once or twice a week. They let him run around and play get a bath and his nails done and he can have someone on one time. By the time I'm ready to pick him up he is wore out and he is always happy when he comes in.
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December 2022 by Tiffany Martin
My husband and I have often chosen to not travel if we couldn’t take our dogs, but Camp Bow Wow East has helped us ease the anxiety of boarding. Both of our dogs do so great there. The camp counselors are great about following our feeding protocols and have even gone above and beyond to make sure we are comfortable with the care they receive while we are gone. What was once stressful is now an easy solution.
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December 2022 by Darlene Kendall
Nice people, they did take my dog Cody the same day I called. Honestly, as nice as these people were, Cody did not come back clean. He smelled nice, but he had a gritty texture to his fur and came back as if he was not washed. I thought it possible they did a powder bath. I called, and they said no, it was a wet bath. The lady said he was clean to their standards, did not offer to take a look at him. If this is the standard, then we will not be returning for a bath appointment. I have before and after photos to show the difference. The picture with him in a bandana is a picture we took after a home bath a month ago to show how clean he should be. (I also looked through some of these reviews to see if anyone else had a comment about the baths. I did notice they only responded to positive reviews. So, I am certain my review will go unnoticed. Probably due to neglecting accountability. So, that's a red flag for me.)
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November 2022 by Dee
The staff were helpful from the first phone call to changing a booking to our first day, and sent me updates on my dog Jed's day with pictures of him. I love that I could see him on camera and he was very happy to go back. This is the EAST location.
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November 2022 by Alison Fleming
On boarding, the Camp East looked after our 5 year old cocker spaniel as if he was their own, couldn't have asked for a better service. He had a cruciate injury at the time and when we picked him up after a couple of weeks he was so much the better for his stay there!
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October 2022 by Deb Simpson
The staff were helpful from the first phone call to changing a booking to our first day, and sent me updates on my dog Jed's day with pictures of him. I love that I could see him on camera and he was very happy to go back. This is the EAST location.
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October 2022 by Alifon Atree
On boarding, the Camp East looked after our 5 year old cocker spaniel as if he was their own, couldn't have asked for a better service. He had a cruciate injury at the time and when we picked him up after a couple of weeks he was so much the better for his stay there!
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October 2022 by Jo
I made a call for my friend today. She brings her dog to the east location. I was watching the cameras for her this morning and noticed one of the girls there was being aggressive in yard 1, shoving them down and yelling at them. The woman on the phone said her name was Lauren and was extremely rude even though I was being nice considering the circumstances. I relayed the info and she told me that I was wrong, and needed to know my dogs name. It's not my dog, so I didn't feel comfortable telling her, especially because I was worried they would treat her unfairly if they knew. So I explained that I didn't feel comfortable since the girl was doing it to other dogs, so I don't understand why it matters which dog. She got very hateful, said I was wrong and hung up on me mid sentence! I have a dog of my own, and if I ever need to board her I absolutely won't be going here!!
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September 2022 by Rochelle Wertz
NOT ALL CAMP BOW WOWS ARE THE SAME.I will never set foot in this location again. The Springfield Camp Bow Wows do not follow the standard protocol and doggy care we’ve experienced at other locations across the country. Our sweet bully breed passed the interview in Georgia with flying colors. I called Springfield East to make a reservation (we would be vacationing in the area), and they indicated she would need to have another interview. I was a little disappointed, but agreed anyway. When we brought her in for the interview, it was clear the Camp Counselor hadn’t read our dog’s intake form. Our dog was kenneled for 2 hours (stressful) before the introduction. They brought her into a yard and made her meet another dog immediately without giving her time to get used to the smells of the yard, or relax from being in the kennel, and was kept on her leash. From the video, you could tell the Camp Counselor was afraid of our 80-pound dog. We called immediately, since our dog has some leash aggression from being beaten by her previous owners and should not be introduced on a lead. They apologized for not reading the intake form, and agreed to reintroduce her off-leash. They reintroduced her to an old fragile greyhound, and again were afraid of my strong dog. They did not pass her the second time, but agreed to keep her for our full reservation (just without play time), and would re-test her the following morning when she was more relaxed. They said either way, they would text us with an update following the re-test. By 1:30 the following day, I had not received any update. I also noticed she was not in any yards, and did not get “off-time” exercise as promised. We cancelled our vacation and the reservation a day early. When we picked up our dog, they gave us the dog bed we left and the food before bringing her out. Her dog bed was not warm, which means it was never in the kennel with her. This location is a gross misrepresentation of the great franchise that is Camp Bow Wow, from experiences in Nevada, Tennessee, Ohio, and Georgia. This office should be ashamed of themselves and embarrassed to call themselves dog lovers.
