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7:30AM - 4:30PM
1723 S W Bypass, Springfield
Battery Stores
“Gary and his staff are great they got a lot of bulbs and ballast for those kind of lights that you don’t see very often I been going there for 15 years they always great you with a smile there been times I needed a weird ballast or lamp they have to order it the longest time it took to get in was a week I send who ever needs light bulbs or ballast to them now they carry LED bulbs and fixtures I work for a school district and we bye a lot of there LED fixtures and lamps”
“Very experienced and the complete opposite of the monkeys at Oriley's. The guys get you what you need quickly at the BEST price. Experiencing battery issues or needing battery cables just come here and save the headache.”
“Lo at the Chestnut store went way over the top to help me out last Saturday with my VW ignition. I would have never got it running without His help and advice. He talked me off the ledge on this project. Can't find employees like him anymore.”
“I meant to send this a few days ago... The service I received here on Sunday the 25th of August 2024 was exceptional! I had the unfortunate experience of my phone being damaged by an employee of another store in the area, I won't go into detail of that incident but suffice to say the management team of that store was exceptional at handling the situation as well.
When I came here I had tried for hours to get my phone to turn back on for several hours the night before but eventually gave up. When I arrived and entered I was greeted by Jon and Trace (I think that is how it is spelled, sorry). Trace took my phone and got it to power on, after some conversation and notifying me they didn't have any repair parts on hand, he offered to take it a part to look inside and try to figure out why it wasn't powering on prior.
While waiting for the machine to separate my case they were incredibly helpful to several customers all while tending to me. Their customer service service skills are 10/10. Once the machine had separated my case Trace carefully examined my entire device but could find no cause for the issues I was experiencing. I happily paid the minor fee for the examination and went on my way.
Several hours later my phone started going blank screen but still made the lock/unlock sounds. I called them back literally minutes before closing and Jon answered the phone. I explained what was happening and he gave exceptional service and advice once more! 10/10 service, I would recommend them to my friends and family if I wasn't from out of state. Thanks again Jon and Trace!!!”
“Aaron the manager! Can’t say enough about him. Makes the entire interstate team look good. Come here for all your battery needs if you can! He is good with people and knows his work. Thanks again, folks at interstate. Truck drivers need lots of batteries. Try the good stuff.”
“I just came in to ask for a code read on my car. The young fella who helped me was positive and outgoing, even though I didn't need to buy anything that day.Don't expect them to be certified expert mechanics or anything, you need to know your own vehicle (some reviewers/customers expect way too much). That kind of service is expensive.I've always liked O'Reilly's, and from experience, they're generally better than other auto parts stores. Plus they're headquartered here in Springfield. I do think they should try to pay the store employees a little more, but I only know about their starting pay, and maybe they give decent raises. Anyway, thanks for your services. I support this company and reccomend them!Oh oh oh OREILYYYYS”
“They had what I needed, they were pretty nice but the part I was needing was 2 times more expensive than a couple other stores of the same exact brand. Unfortunately the other stores didn't have the part on hand and I couldn't wait for it, so I had to buy it from here. All in all, will get my issue fixed but I just don't like doubled prices.”
“I went in and ordered a Chilton's manual for my new mustang. He told me it would be in tomorrow at 1:30 in the afternoon. And it was. Perfect service. No problems. But it was a rather simple one. I'm sure in the future I will have many more experiences with them.”
“The staff is very helpful for someone like me.I know nothing about cars. They can answer any questions you may have.Type of oil for example.I would send my Mom there... she knows more about cars than me”
“Very helpful employees and large selection of car and truck parts. Some parts they will even install for you. Great place for women who need a set of wipers or at times help with a light bulb. Also give a Veterans discount.”
“I have found the employees of this store (various ones) to be friendly, helpful, and honest. They have tested my battery and check-engine light for me, for example, and never tried to upsell me on anything (even though they could have). I completely trust them and always use their store.”
“Bought a new car battery. The young employee installed not only the battery but also a battery terminal for me! Such great customer service, and I get a nationwide warranty. Why would I go anywhere else? Also picked up oil and a filter to do my own oil change. Gonna save a lot of money that way. The team was great at suggesting the best oil and parts for the job. I really appreciate their real world experience.”
“Rob, an employee at this location, was immensely helpful, he quickly diagnosed my issue and broke down not just the reasons for my issue but why it's happening as well as how to mitigate the risk of it happening again. Fantastic employee!”
“Called two other O'Reilly stores and both said they couldn't help me. I spoke with Carson at the West Kearney store and he went above and beyond to find what I needed and get it shipped to the store for me. He also opened the box with me to verify its the correct product. Carson has made this O'Reilly the only store I will visit! Thank you so much!!”
“Got quick and very friendly service from Garner who had my phone patched up in no time at all. This is the only place I recommend when people ask about phone repair. Thank you so much!”
“Josh pressed pins out of my old rods and installed my new piston heads onto the rods in just 10 minutes and didn't charge a dime! Very friendly and professional staff! Josh is amazing! Will definitely bringing this place more business in the future without a doubt. Thank you so much O'Reillys!”
“There are a lot of hard working execs in most corporations, but it is young men like Blake at the O’Riely’s on S Campbell in Springfield, Mo. that really makes a company successful. His attitude and customer service was greatly received and should be a catalyst to customer service returning to the forefront. Thank you, young man.”
“Great company to evolve in with career opportunities some young people might not see it as such and some people just may find it to be different as far as retail all together, but they do set a standard for growth that you can obtain from working with a company that gives you opportunities for a career. The diversity that I have developed from being a people person is amazing; I like the positive influences that O'Reilly's culture makes possible.”
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“Ran into the Battery Outfitters location in Springfield, MO to see if I could get my daughter’s key fob repaired or replaced…and had THE BEST customer service experience I’ve had for some time! David greeted me with enthusiasm and did a fantastic job in providing me a great solution for my not so straightforward situation. Will definitely be returning for all my battery-related needs thanks to David.”