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September 2024 by Patricia Garcia
Sofiya Koren was very helpful and patient with us , showed us all the possible options and made all the buying process very smooth and easy for us.
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September 2024 by Todd Spiegel
Recently had my first service experience with Audi Springfield, and they were excellent! Highly recommend!
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September 2024 by Katherine S. Franks
Gary Franks was attentive and professional.
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September 2024 by swetha samala
I really appreciate the service provided by Gary Frank, he provided all the information and really helped us to pick the car, I am glad I had stopped by to have one more look.will not forget to thank Perry and Adam also to give us the best possible experience we got.
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September 2024 by Matthew Hollis
I’ve been working with Sophia for a year to find me a car im really picky I wanted something I really liked and wanted and that’s exactly what she did she stayed consistent showing me the new cars coming in (for over a year) she made the car buying experience enjoyable she didn’t make everything about the cars and making a sell she actually took interest in me as a person. she did excellent making sure she stayed within what my finances would allow and and what I was comfortable with. The tremendous amount of help and support I got from this dealership was like no other and the amount of patience and time Sophia took with me over the year was unbelievable. They got me approved in 20 minutes and helped me make sure my car was covered in every way possible and not make it outrageously pricey most warranty’s are detrimental to wallets, This is a solid dealership I won’t go anywhere else.
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August 2024 by Megan Angus
Gary Frank's helped take cause of us in one afternoon! Had great service, and wasn't pushy at all with having to buy. He let us take a pre-owned Audi for a test drive right away!!
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August 2024 by Nate Angus
Gary Franks helped us tremendously on our purchase of our Audi Q5.
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August 2024 by Brandon Hofmann
I was apprehensive when I learned Mr. Blake Ferguson left Audi Service as he was excellent and trustworthy to work with. But I was greatly relieved when Mrs. Sara Burkhamer took initiative honoring discounts and keeping me informed. Also Mr. Kyle Fowler was an excellent technician who gained my trust working on my A8L.
Although Audi Service kept my car about a week due to ordering wrong parts, Mr. Corey let me drive your loaner to minimize my inconvenience. But the greatest outcome from this delay was Corey's honesty when he called me saying they ordered the wrong parts which I paid thousands of dollars for. He said what I needed was hundreds of dollars and was refunding the difference. The honesty and trust earned was he could have told me they needed an additional part and I would have paid never knowing.
I'm thankful this happened because solidifying trust in a business relationship is paramount in keeping a loyal customer. My A8L is the 5th vehicle my family has purchased from this dealership.
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August 2024 by Katheryn Barnes
Jonathan Crosby was amazing… took his time during the test drive to be sure I experienced all the features & when asked a question, he made sure I got the right answer. He & Perry took excellent care of me! The sales manager could use some more training, but in the end he made up for some frustrations. HIGHLY RECOMMEND JONATHAN WHEN YOU BUY YOUR NEXT LUXURY VEHICLE!!
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August 2024 by LAST_SA1NT
I had a very good experience he helped me out and spent his time helping me and not rushing me I appreciate these guys and thank you Gary Franks especially!
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August 2024 by Amy Jo Plummer
This dealership-people and service-were amazing! We were traveling from TX to St. Louis when our AC went out a couple hours in. Imagine our dismay at our new to us Q8 needing AC fixed in the middle of summer! They were so helpful, got is in, out and fixed same day. Really amazing folks and were incredible to work with!
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August 2024 by Mohit Pannalal
I recently got my Q7 services and it simply great. Jacob was very good and helped in every way possible. Time given by Jacob was exactly what I needed, and vehicle was ready for the pickup. Overall, it was smooth and nice very experience. I may continue to get my vehicle serviced here regularly.
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August 2024 by Amy Winkle
Jonathan was great to work with! He’s the guy you want to buy a car from at Springfield Audi. He made the it a wonderful experience!
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August 2024 by Harsh
I have been trying to get hold of someone to finance my car or get a new one but it’s very hard to find a right person over a phone. Every-time I called, had to repeat the same information also got reply saying that we will call back but it’s been 3 weeks no one called yet.
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August 2024 by D Welch
Even though I didn’t purchase my Audi at this location, I was traveling from out of state and needed my Audi A5 flat fixed. I was presented with the best experience. I had multiple check ins and provided periodic status updates. I haven’t ever been treated this well at any of my Dallas Audi or Acura dealerships. I’d be tempted to purchase my next Audi there even though 500 miles away.
