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February 2024 by Dalton S
Clayton at this Kansas expressway store was very rude!
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January 2024 by Timothy Russell
Great experience Will was helpful
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January 2024 by James Medlock
I always have a great experience at this location on North Kansas Expressway In Springfield, MO. Ask for Clay - he’s knowledgeable and shoots straight.
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January 2024 by Wendy Wright
Will was an amazing help. He came right to us. Found out our names and what we neede. Went over and above. We had a great time laughing while we got our new phones and plan set up. 5/5!! Great experience.
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December 2023 by Jessica H
Waited 45 minutes for a SIM card, no help while all of the employees hid in the back.
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December 2023 by Joe Audas
Usually get good service here.Today the employees were more interested in themselves, than the customers. Unfortunate from a customer of 15+ years with over 8 lines. I'll be calling the competition.
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November 2023 by Truth Drops
Had a great experience here. My super old phone gave out and I needed a new one that morning before I had to clock in for work. The dude working at the time fixed me right up with the phone I needed and kept me on time for work. I highly recommend this store.
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October 2023 by Michael L.
Michael our service rep was really awesome. He was attentive and polite. Sought to fulfill our needs vise being a salesman. He interacted seamlessly with the manager to resolve some issues and got us adequately compensated. His professionalism and kindness was only exceeded by his attention to detail. I highly recommend this wonderful cell phone service store location, and make sure you ask for Mike!
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October 2023 by Stephen Tripicchio
They had issues porting my number and after 2 hours it wouldn't port no matter what they did they said 0$ down port but It took so long I got a new number and just paid the 430$ down to get out with the phone Very awesome workers tho wasn’t their fault that it wouldn’t work Josh and Brayden tried but it just wasn’t mean to be
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September 2023 by Tom Tuttle
Representative Bradyn was professional and knowledgeable. He was helpful and pleasant. He did a great job with everything we needed to take care of.
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September 2023 by Anita Alexander
Manager is rude. Said he was on. Lunch while we sat there 20 minutes. Food was delivered as we left the store. And he said for us to leave. I will never ever use AT&T. I’m sticking with Varizon.
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August 2023 by Molly Jernigan
Went in (after visiting a different Springfield location yesterday) with SIM card issues. Ty was able to get it fixed and switched to an E-SIM in no time! Phenomenal customer service! Thank you Ty!
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August 2023 by Molly Pollock
Went in (after visiting a different Springfield location yesterday) with SIM card issues. Ty was able to get it fixed and switched to an E-SIM in no time! Phenomenal customer service! Thank you Ty!
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July 2023 by chelsea street
Ty was really great to work with. We came in with alot of adjustments to be made and he handled it all like a pro!
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June 2023 by corissa locke
The staff is very professional and very kind. They helped with everything we had questions about! Highly recommend going through AT&T for you phone/ wifi service providers!