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November 2023 by Christine Cornelius
Great experience, easy to swap phone lines around. He was very patience with us and my son I. Getting things swapped around. Will return again
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November 2023 by TheReal Bop888
Josh helped me change plans without any issues, pretty great guy
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November 2023 by Nathan Johnston
One of the best stores I been too. Austin did really well helping me upgrade my phone and working a deal in it too. Highly recommend this store!
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November 2023 by Tom T.
Out of all the AT&T stores in Springfield, this is the one to go to. Josh, Carson and the team are top notch! They are helpful and informative and proficient to get product in stock. We live on the south end of town and when looking to upgrade our phones again, we ended up here.This is our go to store.
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November 2023 by LeAnn Stilley
Sales associate Austin Hamilton was amazing and met all of my phone needs and helped me gain huge savings. Definitely go talk to him if you are considering a new phone or carrier.
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September 2023 by Ty Woods
Austin was awesome and helped us with every question!!! Definitely recommend this location for fast friendly service
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September 2023 by Sharon Smiith
Do NOT buy from this store. We were told we could not use the insurance from our insurance plan and had to buy a new phone. He was very sure that he was doing us a good deal. We now find out that we could have used the insurance and we are now stuck with the extra phone and all the charges that go with the additional line. AT&T told me this is not a company store. Be careful doing business you with this store!!
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August 2023 by Al Copes
I came in to the AT&T on Glenstone and Kearny looking to add an iPad to my service. I was greeted by Austin and he was very helpful and walked me through the process of adding another device effortlessly. Austin gave me a lot of great information about different devices and was able to get me up and running in no time. If you’re looking to upgrade, add a line, or just need some information before making a purchase, Austin is your guy!
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August 2023 by Don Parrett
I went in about two weeks ago because I keep getting email saying I can get the new S23 cheap with an $800 credit for my phone. I figured I'd see what the deal was. Talked to Josh, he punched in all my info and said it will raise my bill to $134 a month plus taxes. My bill is currently $67 including everything! I told him no way I was doubling my bill for a phone and left. Wednesday, I went to the corporate store on N Kansas. I got the s23 ultra and it only raised my bill to $90! The young man who helped me said he couldn't even figure out how they tried to bill me so much. Needless to say, I won't go back.
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July 2023 by Mike Ballard
After getting at n t internet I decided to go with them for my phone provider. Thought it was complete after walmarts straight talk released my phone and #. Then the nitemare began. 2 to 3 hours on the phone with at n t then straight talk people I get disconnected. I'm livid. Went to At n t store on kearney springfield mo met Joshua and he looked at my phone it hadn't been released from straight talk. I'm without a phone cuz its in between Atnt and straight talk. So no phone went the next morning after talking again to straight talk . No help. Went back to Joshua bought a new phone and had to change my #. Joshua at Atnt your are awsume . Thanks Atnt for that young man.
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July 2023 by Richard Carroll
I must have came on a bad day. The last time I used this store there was a young lady that bent over backwards to fix the problem I was having with my phone. I actually felt bad that I didn't need to get another phone just to give her the sale. The big redhead guy whatever his name is acted like I was bothering him when I asked him to move my info from the phone I had to another one because I didn't want to buy a new one. Then he told me that if I was able to read and follow directions I could do it myself. I've been a loyal att customer since '91 and I can guarantee that I will be a customer somewhere else now. I'm gonna go to the corporate store at the other end of town and see if I get any better service. If not att can say gd bye
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June 2023 by Carrie Billings
This store is absolutely amazing. Joshua the store manager was absolutely wonderful. He fixed my problem in less than 5 minutes. Definitely my new go to store!
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June 2023 by Carin Fiddyment
The customer service in this store is amazing. Carson saved me an incredible amount of money. Very courteous and professional. I cannot say enough good things about him.
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June 2023 by Bob Faulk
Extremely Rude and unprofessional both to my wife and myself on separate occasions. They stated things that were untrue. Took to a different store and they fixed the problem as expected. This store was unwilling to research what I was saying to be true. They only believe they knew everything and that was the end of the story. Won't go back to that store.
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April 2023 by CJ D.
Great experience, I was greeted as I walked in and told it would be just a minute and Mason got to me quickly. Hes a great salesperson and is great at making genuine connections with customers.
