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June 2024 by Katie Anthony
I absolutely love this store. I shop at the Republic Road store in Springfield. The customer service is amazing! They go above and beyond. The four star rating, though, is for the website, which I know is not the store’s fault, but you must make the site searchable or at least show all the brands you offer. I bought my puppy food last week in-store and I wanted to share it from your site and the brand isn’t even listed on your website! You are doing your local shoppers a disservice!
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May 2024 by Morgan Feldt
Today I had help from Ethan and Kristen. I recently started shopping at this store because of the healthier options available. I recently took in a foster dog that I know nothing about and they both were so kind and helpful I will be back. Again so many healthy options for your pets here!!
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March 2024 by rose
I don’t like leaving negative reviews however, the manger of this store, Amanda, is the rudest person ever. she treats her employees badly and doesn’t respect anyone. >:(
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March 2024 by Sami
Came in to get my pup groomed, and the groomer called in. No one let me know. No one called me. I didn’t find out until I showed up. VERY unprofessional.
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March 2024 by Rusty Stark
We get most of our dog's food and treats from here. Great rewards program too
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February 2024 by Magical Tech
They are always friendly and helpful when I go there and ask questions.
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February 2024 by Janelle Wittmer
They have a large selection of pet food and other supplies. Workers are friendly and helpful! Holly, the groomer, does a great job and makes our cavachon feel comfortable andhappy.
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February 2024 by mona allee
We have always had very good customer service when we come in. The grooming service is also very good and not overly priced. Highly recommended!
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January 2024 by Judy Santiago-Jeffries
Staff accommodate us looking for the right size play yard for our dog.
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January 2024 by debbie hunlock
Wide variety! Love going here and so do my dogs.
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January 2024 by Mandy Sims
I love this place! Great staff, good prices, I like their punch card system and the cute fat cat they have ?
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January 2024 by Jenna Wollin
Theyv were super helpful.
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January 2024 by Brian Jacobs
Very helpful. Called & asked if they had a puppy shampoo. Asked if I would like to have it set aside for me.
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January 2024 by Doug Edens
Well stocked, excellent service, and good value what more could you ask for.
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December 2023 by Twila Pfeiffer
Ran an errand for a family member who shops her frequently. Well stocked items and friendly associates.
