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June 2024 by Charlie Winger
It was real good service here that even helped me try to find what I was needing for my dog.
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June 2024 by Lorenzo Fumero
Good people and good prices on everything.
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May 2024 by Crystal Ladd
Love this store! The staff are always friendly, knowledgeable, and willing to help.
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May 2024 by William Book
Cheap prices on there dog food
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May 2024 by Leonard Smith
Super friendly staff, very knowledgeable about pet supplies.
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April 2024 by Roberta Gotchie
Very friendly staff
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March 2024 by amondt1
Always a n8ce place to go and very helpful
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February 2024 by Valerie Layne
Best pet store in SpringfieldKnowledgeable staff and great groomers
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February 2024 by Stephanie Martin
Good prices on good pet food. Always friendly employees. Always neat and clean. Tons of options for toys, treats, and supplies. Cute pet clothes too.
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February 2024 by Christine
Staff went out of their way and were very dedicated to finding exactly what I was needing.
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February 2024 by Michelle Cooper
This morning when we walked in three young associates were more interested in visiting behind the counter than even attempting to greet customers. Instead of asking if we needed help we had to wait and ask ourselves for help. We were then walked to the product’s area and it was pointed to and they walked away. Not one word was said to us or if we had any questions. I know the associates are young, but come on! Then we had to return the product about a hour and half later…No refund, just that they would void the sale. We do have the credit receipt, but the sale has not been credited back to our bank account. This was not a good experience at all. In the past we have called over the phone with questions, during the week and this was of course a Saturday, and received great customer service…Just didn’t today.
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December 2023 by Bryan Lindsay
Always find what I need!
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October 2023 by Mike Hudgens
Grooming staff is awesome. Love the shop too.
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October 2023 by Michael Steckdaub
Very knowledgeable. Helped with our picky Pom. Shared their experience with us to fed our dog.
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August 2023 by The Barbarian Trucker show
My mother brought our dog into the grooming area next door and said not to cut the hair off the body and just a light trim. We did not get what we asked for. Very very bad job. The pet supply part is great but the groomers are horrible and my dog had a nick on her face...My dog is Petrified now to go near the building and whimpered all the way home... Dog has been in 3 times in the last 5 months. Sabrina did not call nor communicated with us before deciding to shave her.. The manager of the store called my mother a liar, belittled her and said "people like you shouldn't have pets" and followed her out of the store. Very dispicable behavior on a customer. Will be contacting the owner! Obviously the manager doesn't care about the grooming. Beware!
