-
November 2023 by Dave Davis
First time going to A-1 Custom Car Care. I have a 2003 Hyundai Santa-Fe. I’d taken it to a couple shops before finding these guys. I was needing a new catalytic converter. When it was brought in for A-1 to fix it. David was the gentleman that helped us. Once they did a once over David called and gave me about 4 options to go with. He told me that the two shops I had taken it to neither one did the job they were supposed to do. He apologized for the two shops and how they did a sloppy job and did not do what they said they would do. Unlike some shops who give you one option and that option is so expensive. But not these guys. David walked us through the whole process of what needed to be done.Needless to say I WOULD DEFINITELY RECOMMEND A-1The customer service was out of this world!!!Service: Exhaust
-
October 2023 by Antietam C.
Annie and Dave were great the moment I entered their shop. After checking out my car Annie provided an itemized list of areas which should be addressed. She explained each one and why which I really appreciated. Great place and people!
-
October 2023 by angela moody
It cost way to much for what was done. Almost $300 to replace battery terminals! Then when I got it home lights on the dash were on that had never been on before. After taking it back and asking about these lights I was informed they could look at it again the next day but I would have to pay again for them to do that. I will never use this company again
-
October 2023 by Alicia McKnight
We had to take in our car on a Friday because the brakes were going out. They said it was unlikely that they would be able to get to it that day, so we fully expected it to be a least Monday before we heard from them. They ended up with some time and got it done and back to us that evening. They are always so great to work with.Service: General repairs & maintenance
-
October 2023 by Brittaney Heaston
Took my car in to have it diagnosed. They did a super thorough inspection with pictures and descriptions. I was very impressed. Ended up being a head gasket issue so I opted out of fixing it. However, if I do need repairs in the future, this is where I’m going. 10/10.Service: Vehicle Inspection
-
September 2023 by David Myers
I have been taking my vehicles to A-1 Custom Car Care for a decade from simple oil changes to major repairs. They have never disappointed me in quality customer service and fixing my cars the right way the first time with honest feedback about the cost of the repairs and what my options are. Yes, there are cheaper auto repair shops but the peace of mind I receive after taking my vehicles to A-1 is well worth the difference.Service: Oil change
-
September 2023 by Carolyn Jacob
I took my car here for an intermittent misfire. They quoted me $2400 to have the coils and antifreeze intake replaced.I had this done somewhere else, and it still misfired.I took it to the other A1 on Sunset and was told that actually the engine was cracked and would have to be replaced. While I'm glad they were able to diagnose it and let me know that basically I need a new car there, I hate to think what would have happened if I had paid the $2400 first just to find out later my car was totaled.
-
August 2023 by William Lorey
I highly recommend this mechanic. When I brought my car in after experiencing issues with the electrical system, they clearly communicated the diagnostic results and quickly completed the required servicing. I was back on the road within one business day.
-
August 2023 by Jessica Evans
I was really happy with the service I received at A-1 Custom Car Care. Everyone was super friendly. They had my car done in under an hour and provided me a PDF of everything they checked on my car. I will definitely go there again!Service: Oil change
-
August 2023 by Gregory C.
Yesterday I went to A-1 to get an inspection on my car. The shop on Fort and Sunshine. Months earlier I brought my car there to be pre-inspected and fix any problems ahead on the August inspection deadline that I might encounter. I asked about a suspension problem a mechanic at another garage told me about. The A-1 guy says, thats something we just say. I didn't think more about it. I was told by the A-1 mechanic after repairs were done that my car was now inspection ready. Well Thursday, my car fails the inspection for the problem that I have brought up previously to the A-1 mechanic told me my car didn't need. So today $460 later and now it passes. The point is, I won't be coming back. I don't want to second guess the guy who is working on my car and then say one thing but the truth is another. Trust is earned. I came there because I was told they do great work and they did great work. BUT I feel like my input was ignored.
-
July 2023 by Karolen Bischoff
I have always taken my Toyota Camry to the dealer for maintenance but decided to take my business to A-1. I'm really glad I did! Service was quick and professional and there was no pressure to buy extra services that I didn't need. I will be going back!
-
July 2023 by Becca Parsons
I really loved this place when I first started coming here but recently I'm not so sure how I feel. A newer employee has given me very bad information in relation to my car which is irritating and makes me feel like they think I'm d**** I'm a girl, but not d**** most repairs I do myself on my car. And recently they wanted to charge an outrageous amount for a simple repair, I took it elsewhere and had it done for 1/4 of the price. So idk, I think you guys need to get it together.
-
June 2023 by Sherry Lincoln
I took my car in to A-1 Custom Auto “Car Whisperers” for a diagnostic look at what might be causing a knocking sound I was hearing.They identified the problem and we came up with a maintenance plan that will hopefully allow me to be able to keep driving my car for miles and miles to come.They were efficient, knowledgeable, and kind.Great place!Great people!!Great Service!!!
-
June 2023 by Jenny Bryant
ZERO STARS !!! I took my car in for an inspection and they told me it would cost $1400 to make the repairs needed to pass inspection. I took it to Midas and they told me the repairs were not required, the were all in good condition. Guess they thought this girl wouldn't get a second opinion. Good thing I did. I will never come here again!!!
-
May 2023 by Tiffany Brown
My boyfriend and I are visiting from Minnesota when we started having car trouble. They have the most amazing employees here who actually care about you and your vehicle. They sat down with us and gave us some options on what we could do. This is probably the nicest Auto Shop I have ever been to. If you want to go somewhere where they genuinely care about you and your vehicle, this is the place to do it.
