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January 2024 by Mark House
Brent has always been solid for anything you need... great guy, great service, great products.
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October 2023 by Devon
not very good customer service at all, I was waiting for my gun too get to their store for a pickup order and I waited almost a week, I never got a phone call or confirmation email saying my order was there I had to call and find out that it got there the day before. When I went to go get the gun I had to do a background check that I was delayed for so now I’m waiting longer for that too go through and now I call up there and they say I have to wait until after the transfer date not the day of the transfer the day after which makes no sense at all. I give it a 1 star
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September 2023 by Brian Nichols
The dog greeted me….the two humans did not. I found some ammo I have been hunting, I put it down and left after the guy at the counter looked at me and went back to his conversation about pistol braces and the atf…the other human by the door never looked up.
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July 2023 by Sergey Ivanov
Good local shop. Friendly personnel. Wide assortment. Recommend.
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April 2023 by Todd Latzig
I have been in the store several times and always have had a good experience. Brent is very helpful and great to deal with. I’ll be back!
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January 2023 by WELHENER HBWALL
Excellent selection of mainstream and NFA items, reliable advice, and always willing to help get the item you want no matter if they have it or you want to transfer to them. Easily the best store in the area and the only one I do business with….for almost 15 yrs.
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August 2022 by Jason Deal
Visited 417guns this morning for the first time. Was greeted by a friendly shop doggo, the minute I walked in the door. I then was greeted again by an even friendlier staff behind the counter. I was needing a rear site alignment. Sadly, the shop did not have the specific tool needed to complete the task - however - the gentleman I was speaking with offered to attempt the correction using another method, and within seconds, he had successfully completed the repair. When I asked 'how much do I owe you', he smiled and said 'no charge'. There are a lot of gun shops around town, but this level of exceptional service is what's going to have me returning with future business, when I need something again. Highly reccommended. Thank you very much!
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June 2022 by Jason Howard
Apparently, hours of business is inaccurate. Stopped by on Wed @5pm. They where already closed, when door hours clearly state 5:30.Furthermore, customers can't leave a message because business doesn't check or delete their messages. Very disappointing and unfortunate.
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April 2022 by Todd Tilley
I have purchased firearms from several stores in the Springfield area and this is by far the best. If they don’t have what you want they can get it. I have purchased two special order firearms and they were in my possession within one week. Great prices and service.
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April 2022 by GENEETTA GREEN
Great place to buy a firearm if you don't know much they can help and don't make you feel inadequate. Very nice options in various prices. Support small local businesses like this one. AAA+++
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April 2022 by JOSHUA DOOLEY
These guys are true professionals at there job. I’m sure me pulling in with out of state plates makes these guys say oh great. But they were very nice and asked if there was anything special I was looking for. I grabbed couple boxes of ammo checked out and they thanked me and said come back again. I will definitely be back. Wide selection of calibers nice little place.
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November 2021 by Jeff Jones
I absolutely love this Gun shop. Brent and his wife are the nicest people. Always a smile and friendly. He never pressure sells, he greets you and lets you shop. He answers any questions and is always willing to help. My friends and I buy all our ammo, guns, accessories here. I would highly suggest shopping in this store. It's like the old time coffee shops, where you can visit and feel wanted. Anybody who says negative things about this store is definately out of their minds. Sometimes I even drop by twice a day. His prices are very reasonable as well. I'd much rather keep my money local than the big box stores. He's a patriot, and always willing to help.
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October 2021 by Gregg Wilson
Thought I would give them a try since I live close to the store. Went in looking for some ammo and couldn't get anyone to help me...as a matter of fact I was never even greeted while I shopped their ammo rack. Got the vibe that I wasn't important enough to deal with. I never asked for help so I gave them the benefit of the doubt and went back in a few weeks later. I have a friend who bought a firearm from them...so I tried it again.Was treated the same way when I decided to give them another go of it...exact same thing happened. Some one behind the counter was helping a customer but the lady behind the counter was looking at a computer screen and never even said Hello or asked me for help.Will never set another foot in their store. Left there thinking I guess you have to be a high roller to get good service.I went back to The Stockpile in Clever and was treated as if they were glad I came in. I buy all my supplies from those guys....always helpful and appreciative.
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October 2021 by 222bobafett
Stoking fear and panic buying is how they turn a profit apparently. I went in there back in January to see what their ammo prices were like and was shocked to see much higher prices than you could find online or other shops, even during these difficult times for ammo purchasing.The real kicker though was how the guy at the counter was trying to sell an AR to a couple of obviously newer shooters, telling them that the new president was about to ban the AR and they'd better buy it today cause he was going to double the price of the gun tomorrow.Unbelievable that a shop owner would admit to unnecessary price increases and use such scare tactics to make a quick buck off new shooters. I can't recommend this store and haven't gone back since this experience.
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May 2021 by Dave Dorey (OnceBittenTwiceShy)
Brent has a good selection of firearms, accessories, and even ammo! He also has an extensive firearms background and can offer valuable insight to any firearms-related purchase.
