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June 2024 by janet howard
I get my neighbors mail alot also their packages
I then have to walk them down there. Please ask your delivery people to look at the names and Addresses of the mail they deliver. Thank you
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March 2024 by Jeffery Tice
Need new employees that care to help people and stop lying!
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March 2024 by Jordon Tice
Very rude employees!
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March 2024 by Amanda Tice
First & Foremost they definitely need to hire some more people & hire people who aren't lazy & rude!! Each time my husband & I have came in to pick up our mail in the mornings we wait forever to be helped, we've said hello anyone here, usually we don't get a response and continue to wait. Today after receiving a response, the girl kept me waiting for another 10 mins before helping me. I asked her if I could pick up my mail because I needed to get to the bank before the mail ran because our driver doesn't drop our mail off until 4/5 in the evening. She proceeds to get an attitude and tells me my mail gets dropped off between 130/2 I have proof on my ring camera that's a lie. Trys to basically tell me I am lying. Tells me to come back around noon, so I did. This time I show up she lies straight to my face and tells me I had absolutely no mail when they fingered through it. However, I have proof in my email each day I receive that I had several pieces of mail. I walk out because I am literally about to go off on this lazy disrespectful girl!! No wonder they have low ratings!! They need new employees who are kind and helpful and not sitting around in the back making people wait for when they're ready to do their job. I will be going over her head! I will be talking to other people about this. It's time for a change with this post office!
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October 2023 by Dylan No Heart
Probably the worst postal service I’ve experienced. The staff at the post are rarely able to help or find your packages. And if they do it’s usually on the wrong route due to their mistakes. They’ll say you have a package they attempted to deliver and is available for pickup. But if you check your cameras the carrier clearly doesn’t attempt delivery and when you show up for pickup they usually have it out for delivery without notifying you. Wasting your time. not to mention they always have an attitude if you have any questions like it’s an inconvenience
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September 2023 by Tommy Bowman
Mailed out a letter here
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June 2023 by Mya Saladrigas
Truly the worst post office I’ve ever dealt with. They have lost two of my packages now both were given to someone else and now we don’t know if we’ll get it back. The phone rings and no one answers it. The only helpful person there is a sweet girl named Kianna who needs a raise because she does too much for what little I’m sure they pay her.
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December 2022 by Frank Jabs
Sent a item second day delivery from this PO, nearly 10 days later the recipient still has not received the package. The call center is a joke & nobody at this location was of any help.I simply asked for a refund & was told by the clerk here she would have to check with the local post master to see if that was possible as I might have to wait for the package to be delivered! Wait What?? The problem is IT WAS NEVER DELIVERED!!she took down my phone number but of course nobody ever called. She was kind of condescending and patronizing to boot! She said I’d have to fill out a claim form online for a refund, come to find out, through the website, one of your options is to go to the local post office for a refund, in fact I was curious about this answer because I had gotten refunds at the local post office before for the exact same problem. Obviously I don’t expect them to do anything about this my post is simply to inform other people, you may pay a couple of extra bucks at FedEx but you’re definitely better off!
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September 2022 by Jessie Gee
Our mail always getting put in other people's boxes. When you call to talk to them about it, there' are a couple people who are very rude that work there.
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July 2022 by Stir of Beauty
The best people ever! Super sweet and nice always takes care of us when we come in. Love the employees especially Chanel, penny and Tina
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June 2022 by Adam Nguyen
Paradise route lady with the white jeep is lazy and won’t deliver packages. Called the post office to ask why our package’s aren’t getting delivered. They said she’s afraid to get attacked by a dog. We don’t even have a dog.. She will sit in her car and honk for 10 minutes for us to come out. If we don’t come out, she leaves with the package. She can’t walk 5 feet to put the package at the front porch because I guess it’s too far? Sometimes she’ll leave the package at the end of the driveway that’s right by the highway. I don’t usually complain but I’m tired of not getting our package’s delivered.
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September 2021 by Scott Pearson
I went in on Aug 26th with a large package and asked Clerk 15 ( I failed to get her name) for some options after she weighed and measured the package. She was extremely helpful and with her suggestions I saved over 40% of my original shipping cost. Excellent customer service. Thank you!
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June 2021 by Morgan Ragain
I created a google account just to complain about this post office. Ever sense we moved to Smithville they put our mail on hold. They won’t give us an explanation on why. We moved into the house with the mailbox already where it’s at. We have called multiple times asking why we need to move it and still no explanation except them saying “yah that is weird. We’re not sure why it’s on hold.” Or “ the mailman claims he can’t reach the mailbox.” Even though I just saw the mailman pull up to our mailbox just fine, almost put our mail in then just drove off. I watched her drive back around, look at me and laugh with a cigarette hanging from her mouth. I just hate having to drag my baby out everyday just to go get the mail. Just trash service.
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June 2020 by Amy Maloney
Love this post office! Fast and friendly!
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April 2020 by Ca b
I love this post office. Always get friendly & efficient service. Never had a unpleasant experience. Very helpful.They are the best around.
