Total Cycle Care (TCC) in Smithville is highly regarded for its honest and straightforward approach to vehicle sales and service. Customers praise the team for being knowledgeable, friendly, and passionate about helping them find the right vehicle. The buying process is described as smooth, transparent, and no-pressure, making customers feel comfortable and confident throughout. Many appreciate the owner’s personal involvement, noting that he is always available to answer questions and ensure everything meets their expectations. The business offers dependable vehicles, with customers often mentioning great deals and warranties that add value. For example, one customer bought a used truck and was impressed by the quality of the tires and the honesty when brake issues arose, with the owner even writing a check to cover repair costs. Others commend the staff for their patience, especially when holding vehicles for out-of-town buyers or allowing thorough inspections. Overall, TCC is seen as a local gem that goes above and beyond for its customers, providing excellent service before, during, and after the sale. Customers leave feeling satisfied, trusting the team’s integrity, and willing to return for future vehicle needs.
Jared was truly awesome. I'm not social and talking to him was easy for me. He knew I've been burnt before by a dealer. And he rest assured and let me check everything out before I traded and answered any questions I had.
June 2024
This guy is awesome. Very honest. Quick and easy process. I recommend him for anyone looking for a vehicle.
May 2024
Not only did I get the best price but a down home family owned business where you feel like you're doing business with family. They were easy to talk to . I knew I could trust these guys to do business with them.in the first 5 minutes. They were no pressure.
