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August 2024 by Susan Howerton
This practice is very shady and bills you for things that should be included in your annual physical. My insurance covers an annual physical. I repeatedly told them to not do anything during the physical if it would entail extra charges. My free annual physical ends up costing close to $400. I went through a year of cancer treatments at KU, and never had the problems I have had at this practice with extra charges. I have had to appeal it with insurance. My insurance company said they have never seen a practice charge for a referral during an annual physical. I have sent letters and talked to a billing person, and they just tell me to pay the bill. Please save yourself time and money and go to another practice for your medical needs. I would give them negative stars if allowed.
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August 2024 by P Cruise
Front staff greats you with a smile. You will not wait long to see the medical team. Waiting room is quiet and comfortable.
Meeting with your Nurse Practitioner was brief, 10 minutes.
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August 2024 by Dennis Akins
Very caring and perceptive care provided by Dr. Minnis.
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August 2024 by Judy Dewey
I just love Dr. Cater, she's a great listener and seemed really concerned.
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July 2024 by Mary Alice Roberts
Dr. Cater is one of the most caring and competent physicians I have had.
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July 2024 by Gerald Foster
Erin Robidoux and her staff are simply the best.
A pleasure to see and interact with.
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July 2024 by Jason ORourke
The appointment was easy and convenient. Everything from the online check-in to the wait time.
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July 2024 by Susan Moore
It was a great visit with Dr. Cater.
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June 2024 by Donna Hamilton
I have been going to this St Luke’s Primary Care-Smithville for a few years. I have to say I have always had an excellent experience from the time I walked in and checked in. To being called back with the nurse. Who is always very thorough with her tasks of BP, weight, temp, patient medical updates. She is also fast at getting me any answers to emails I send.
My Primary doctor is very thorough as we go over my medications. She is on top of lab work. She will send me for x-rays and physical therapy if needed.
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June 2024 by maxine fultz
Everyone is is always very good about answering any questions I might have
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June 2024 by Tammy Mangosing
Listened to my concerns, professional, didn’t have to wait long
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June 2024 by Richard Huston
I HAD A VERY NICE EXPERIANCE AT ST. LUKES NORTH,I WAS TREATED AWESOME BY EVERYONE.MY ONLY NEGITIVE COMENT WOULD BE THE PARKING SITUATION.
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May 2024 by John Foulk
Precise
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February 2024 by F ST
Here's a long rant.There really is a need for an overhaul at this facility. I sure hope my family and I never have to go there again.I decided to run to St Luke's for me and my daughter on a Saturday. I gave the nurse who also is the front desk person all of the info I could give her to make sure nothing was missed. My daughter had strep and was on antibiotics but developed some rash. I had been running a fever at home for two days with temp taken by mouth and ear so I thought I might also have strep.When the nurse took my temp there, I asked her how the ear temp was properly taken to get accurate reading (because it felt like it was sitting on my cartilage when she did it). She said it didn't have to go inside the ear canal, which I knew... but I'm pretty sure it should sit at the entrance of your earhole. My cartilage was at 98.5... I was running 100.1 - 100.4 at home. Her comment was "I'm not saying you don't feel bad, but you're not running a fever..." Or something along those lines. I let it go because she said it had been a very crazy busy day... Besides, I was truly feeling like crap and wasn't in the mood for argument.The practitioner came in with her phone in her hand, I assumed is Google Lens as she pointed it to my daughter's rash. I explained to her we've been dealing with molluscum for 4 years and she only had one or two more of it that we could see, until this rash showed up. She used her phone and said, "Oh, yes, that's definitely molluscum." She proceeded to tell me how it could be taken care of after I just told her we've dealt with it for 4 years and is now almost done with it for another 5 minutes. Then she proceeded to tell me things as if I just didn't tell the nurse anything... and all I could think of is get me some meds! (Which I don't usually ask for, but when your body aches so much that even your teeth hurt and you can't breathe, I wanted some!)I just don't know what to think about a medical professional pointing her phone at my daughter's rash and my ear cartilage being checked for fever. I myself wasn't running a fever according to them so no test for flu was done. They did check for strep since my daughter had it. That was negative. Sooooo we went back home still feeling like crap with nothing to really go with.4 days later, I went to my actual doctor still running a fever. Come to find out, I had the FLU B but they couldn't give me anything because of the delay in diagnosis. It's infuriating to say the least because it could have been caught on Saturday and I might had a chance to shorten its duration. I'm now dealing with the aftermath of this going on for too long.It's been almost 3 weeks and I'm still upset over it! I almost don't even want to pay the $337 but doesn't do me any good, does it?
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November 2023 by K M
Hands down the worst hospital in the KC metro! The nurses are hateful, spiteful, and never trust them to care for anyone! No way management knows how they treat their patients!
