The bank has helpful and friendly customer service. People have sometimes a wait time but it is not the fault of their. The branch in Sedalia is the only location but it is the best bank. Long time customers have always been nice at any time of day and never had any issues with getting help. They have amazing customer service, the nicest tell. They are knowledgeable about all aspects with loans and accounts. Your money is in good hands.
Friendly staff. And the Customer Appreciation Lunch was a really nice touch.
July 2025
After a horrible experience with the fraud department specifically Darcy Woods!!! Tonja the branch manager went above and beyond to help me and file a complaint
October 2023
Always helpful and friendly customer service. Sometimes there has been a wait time but to no fault of their own. People dont want to work these days.
