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June 2023 by Seth Zahniser
I never write reviews, but felt compelled. Owner has dogs that jumped and bit at me. There was short notice on need of a vehicle, but rented a vehicle with 200,000+ miles, check engine light on, low tire pressure light, and then overcharged upon payment. Response to my complaint was “there weren’t any other options in town” and “sorry for your displeasure”. Management wasn’t mean, but did nothing to remedy the situation. I felt I was in a forced position and taken advantage of.
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April 2023 by stubbytail
Sent an email inquiring abuot a vehicle on their lot. Two or three times. Got no responce no phone call nothing and its been at least a couple months and the vehicle is still listed on their website. With that and a lot of poor reviews how is this place even still in business??
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January 2023 by Danielle Miller
They are scammers they lie don't tell you what they are charging and they lie don't rent from them
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January 2023 by Danielle Shaw
They are scammers they lie don't tell you what they are charging and they lie don't rent from them
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November 2022 by Kara L.
DO NOT DO NOT DO NOT RENT FROM HERE! These people are crooks! I got charged an additional $1200 from a van rental that was an absolute piece of crap for mileage, which I was TOLD WOULD BE INCLUDED. $1900 for 8 days of rental. In addition, I WAS TOLD I WOULD GET A REFUND and to call the office for the overage, but NO. These people should not do business in our town. They do nothing but lie and cheat. The van they put me in had no gas cap, bluetooth didn't work, seats were stained so there were gross seat covers, headphones for the systems didn't work, so much more. It looked like someone's personal vehicle and still had food in the backseat. I was put into this POS van because the first car they tried to put me into had such terrible alignment that I nearly got into an accident within 10 minutes of leaving the lot. DO NOT let them tell you something without verifying it on the forms they fill out. Don't let the good ol boy or the fact that these people are old be the reason you put your trust in them. It's not worth what it will cost you.
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May 2022 by Pam Staus
Do not do business here. You will regret it. Not only did I not receive the correct amount of my deposit back, the owner used my debit card. It’s ridiculous a business owner treats customers this way. No one needs the extra stress of dealing with this person.
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March 2022 by John Klick
I needed a rental car, they helped me out with one at a good price.
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January 2022 by Keith Kaylor
We are a Towing company in Lebanon Mo. We towed an abandoned vehicle at the request of local PD. After getting the owner information back We found that Sedalia Automotive was the lienholder. I contacted him and negotiated the tow and storage bill down significantly to $250.00. I told him I didn't mind working with him since he was the lienholder. He then asked me how much to tow the car to Springfield to a lot they work with. I told him if he could wait a bit until I had another trip down there I would do it for $75.00 (normally $225.00) bringing the total to $325.00. He agreed and I sent an invoice..After taking the vehicle to the destination I reached out and he ignored my calls until I called with a different number. He then sends a check for $200.00 which we did not agree on so I sent it back with another copy of the invoice. I still have not received payment and after I contacted him he started yelling at me that I was a crook and everyone knows what I do.... I guess we will go to small claims court. BEWARE!
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April 2021 by John Washausen
I mean honestly, told my friend to keep the car till the 15th a day more than we wanted it..told him I had insurance and we didn't need it but still charged us...500 for 3 days in a rental...terry is a crook
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August 2020 by Chase Harden
Older guy but told me what it was and made me a deal!
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March 2020 by Nancy Bruner
If I could give negative stars I would. Very poor communication within organization both
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September 2019 by Matt Morton
The 1 star reviews should be enough of a warning.
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September 2019 by mark bergman
Nooooo
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August 2019 by Charla M.
Very poor, not worthy of 1 star. Hidden fees on rentals. Told us the fee was $399, come to find out he wants to charge $980 for 6 day rental. Car had poor tires, damaged mirror, 8 years old. DO NOt RENT FROM THIS MAN!
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June 2019 by BACKDOORSALE
Too pricey! 520+ dollars for a 2 day rental! Also, returning the car early made no difference! We were stranded at Concordia MO due to our van's mechanical failure. I really believe that Mr Arnold took full advantage of our unhappy situation. He was seemingly a nice guy, but a true ripoff artist to say the least!
