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January 2024 by Kayleigh Fosnow
This 5 star review is for Trish in Jewelry Department. I cannot figure out how to give her a review online. We were searching for an engagement ring in February and JCPenney was our second to last stop. Trish let us look and recommended a beautiful one but we did not immediately buy it until our last stop. We went to one more place and ultimately went back to JCPenney Sedalia to buy the beautiful ring from Trish. She was so personable and kind to us. It truly felt like we’d know her forever. Since then we have been able to see Trish again in and out of the store and let her in on memories made along our engagement and wedding. If you go to the jewelry department be sure to ask for a Trish first!
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December 2023 by Brenda Oser
Good place,! Very Clean and organized
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December 2023 by Crystal “ApacheLady2012” Lemke
Never enough staff in the fine jewelry department. I waited 15 minutes for someone to help me but it didn’t happen. Also their Sephora was sad. Not very well stocked with makeup and parfumerie. I was shocked at this the most!This store did make a star improvement since ‘22. But there still aren’t enough staff. The makeup area is with brands I haven’t heard of. Mostly lower end cosmetics and skin care for JCPenney that is. It’s no longer Sephora, I assume.
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December 2023 by Donna Morgan
I always get great service at Penny's. Sue Martin was my clerk. She's excellent and explains all promotions to me.
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December 2023 by John Holst
Love department store shopping. TRY IT. SURPRISE YOURSELF ON LOADS OF DEALS !!!!
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December 2023 by liz gutsman
Trish is the best!! Very knowledgeable in the jewelry department and has amazing energy! Great experience 10/10
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November 2023 by Ciggie Roasch
The sales associate "Trish" at the jewelry counter was very knowledgeable about the products, especially the opals. Extremely courteous and polite as she was already assisting another shopper, but had the decency to acknowledge that she was aware I was waiting and she would help me as soon as she could. She is an asset for your store. I will definitely be back for more purchases.
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November 2023 by Zachary caldwell
very overpriced especially when cheaper outlets r so close
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September 2023 by Shelia Claring
Nice employees. Easy to move around layout.
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August 2023 by John Marshall
They have what need at a fair price. Check for daily and weekly specials.
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July 2023 by Heather Patrick
Easy to find what you're looking for with friendly staff.
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May 2023 by Justina Spellmeyer
The lady behind the counter was super friendly when purchasing my items. I didn’t buy too much on this trip but good customer service is always welcome.
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April 2023 by Stephanie Yeager
What can I say about JC Penney,? I'm obsessed with this store!I. I Buy something every time I go In there, Because the customer service is wonderful they always ask if you need help with something which I greatly appreciate. I'm not one that likes to be smothered but they're just like perfect when it comes to that so I appreciate that and they meet up to. All my expectations, so I appreciate their service very much. Thank you JC Penney!
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April 2023 by Kenneth Akin
I went looking for thermals, tops specifically, couldn't find any, could be out of season,, did find other items, was given a good discount using my card,, store was clean,employees are always helpful and courteous,
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April 2023 by Farm Girl
Summer clothes are just starting to come in. I found reasonable priced dresses to fit my body style.