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August 2024 by Tammara Stratton
Just want to say Dakota, ,Cole and Miles are the best. Fast , accurate and always solve the problem.Thanks
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August 2024 by Jim Howard
Cole and Miles are friendly and generally do good work. My only issue with them is forgetting to turn off outside spigot, which I didn't notice until several hours later.
Beyond that, I wasn't happy with the pricing. I bought the new water heater from their supplier, brought it home, had it unboxed in the house, ready to go. I told them the other would be drained, unhooked, and out of the house, ready for the new install. I told them they wouldn't need to haul the old one off, I would take care of that. That said, I agreed to $300 because I am currently working 12 hour nights and told myself it would be better to just let them do it.
While there, they cut out the existing cold water shut off to raise lines to accommodate the slightly taller heater. With the install of a new valve, a $10 part that takes 2 minutes to install adds $100 to the cost. Ouch. (They also had to leave to get that shut off. This is a common part, seems it should be a stocked item in the truck every day)
Am I glad to have hot water again? Sure! But I can't see myself paying that kind of money for a little over an hour of work again.
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July 2024 by Derek Prothero
Incredibly pleased with the work Ryan did in removing the roots blocking my sewer line. He was very professional and friendly. Him and Dakota came out last year to take care of the same issue, both were professional and friendly then as well. Despite what the people that leave negative reviews say, if you need a plumbing issue taken care of, you can't do any better than Craig Plumbing!
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June 2024 by Wade Frieling
Doesn't have a full crew so thier not going to Tipton lmao.
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May 2024 by Sarah Yung
Incredible service, very respectful and very knowledgeable of the questions, concerns I had. THANK YOU, RYAN!!!!
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March 2024 by Doreen Pace
Very impressed with Craig plumbing. We called Friday and the lady who answered was so nice and friendly. Told her our issues and if they could send someone Monday before noon. Ryan showed up by 11:30 and was amazing. He really listened to the issues we were having and came up with a plan of action. He made sure before he left that everything was working as it should. I was amazed when I got home from work(my husband was home at the time) how clean everything was, the last plumber from a different company left my bathroom a total disaster. So glad we went with Craig plumbing and he sent Ryan. Would definitely recommend them and Ryan.
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March 2024 by Tammy Morgan
Called back almost immediately! Excellent customer service!
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March 2024 by Brian Smith
Fast an friendly service. Made sure everything was fixed before leaving. Explained everything that needed to be fixed with a reasonable price. Will definitely be calling again when I need a plumber again.
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February 2024 by Rick
Absolutely the best, I will never use anyone else!!
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February 2024 by Sondra Gray
Always friendly and acknowledgable
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January 2024 by obezana
Crooks. Installed a new water heater. Never worked from day one. Called multiple times. Was told someone would be out the next day. No one showed. No one called to say oh we can't make it but we'll be there on X day. This occurred several times. After the 3rd separate instance of them no show/no call, me calling the office, the office saying they'd be there the next day, I gave up.
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October 2023 by Brian Lee Chamniss
Wow. Show up at after 330 to be told by the technician that oh I could pull the toilet but I have to pick my kid up at five and to use the clean out valve requires a second technician so we need to reschedule for sometime in the morning. This after two days with no functioning sewer service. Why did you even show up if you knew you weren't going to do the job? Ummm, I'm a substitute teacher, I know what time schools let out. I also know that yalls operating hours are until 5. Was this coincidence?
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October 2023 by David Gerken
Showed up on time, saved me a lot of money, and did an awesome job. Would highly recommend.Services: Drain cleaning
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September 2023 by scott turney
I wasnt going to post anything after my experience with Craig back in May. The plumber sent out was not capable of diagnosing my issue and did not resolve the squeal coming from my main water line. He was here for almost an hour and as mentioned did not resolve the issue. The next day I called a different plumber and they resolved the issue within 15 minutes. What has now prompted me to write this review, I paid my invoice back in June and today, Sept 7 I get a call stating I did not pay my invoice. I have located my bank statement that shows my FULL payment in June this year. Not sure whats going on, but clearly this company is struggling
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August 2023 by Brenda Raetz
Our plumbing has been backed up for bearly 3 days.Craig's Plumbing came as soon as possible! Dakota & Lucas did not settle for, "we think it is fixed." They went back to the shop for another tool which worked like they thought it would! Not sure it has ever worked this good! A huge thanks to Craig's Plumbing, Dakota & Lucas! These guys were respectful, kind, understand plumbing and committed to excellence!Service: Drain cleaning
