Westlake Ace Hardware is an independent Ace franchise known for its friendly and helpful staff. Customers have praised the manager and clerks for their excellent customer service, often going above and beyond to assist shoppers with their needs. The store boasts a good selection of merchandise, including a large variety of nuts and bolts, although some items are noted to be on the expensive side. While the store is small, it has a clean and well-organized appearance, making it easy for customers to find what they need. However, there have been mixed experiences regarding product knowledge, with some customers feeling that certain staff members may lack familiarity with specific items. Overall, Westlake Ace Hardware is recommended for its helpful employees and decent product selection, but customers should be aware of the store's independent return policy.
