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January 2024 by Mark Vatt
I requested a deep cleaning. 2 cleaners came and said they were done in about an hour. I had to ask them to clean the glass tables, couch and other area in the family room that were still dusty. I was informed they had me down as a standard cleaning. I had to call their office and was told I wasn't scheduled for a deep cleaning. The regular cleaning was not still not that good. I specifically asked them to clean ceiling fan, judge for yourself. . I did give the 2 cleaners $25 tip for each one because they were very nice and understanding of my frustration. I don't get many days off during the week so it was important for me to get this done on a Monday holiday. I won't use this cleaning service company every again
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November 2023 by Elizabeth Allen
Very happy with Bess and Betsy, cleaning monthly.Service: Standard cleaning
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October 2023 by Michael C.
Not a good cleaning company, not very thorough did a poor job cleaning. Floors still dirty and sticky, windows dirty. Did a mechanical job but did not go beyond that. Definitely not a German style cleaning.
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October 2023 by Mary Jo Tillman
I've been using Scrubby Dutch since my previous cleaning service went out of business at the beginning of the COVID pandemic. Scrubby Dutch managed to keep their business open during a time when staffing had to be difficult for them, as it was for most businesses. At first, I wasn't completely satisfied, but they addressed my issues promptly. I gave them a little time and they turned things around and I commend them for that! They are reliable, professional, honest and do a good job!
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July 2023 by Joleen Johnson
No Stars but without one you cannot post. Do not use this service. I had to show them the dirt they left all over the floor after they "mopped"- most of which could have been picked up by a broom but wasn't. All they did was move dirt around the floor, not wipe down the counters, table or any of the end tables. Stay for 50 minutes and put their hand out for a check.Service: General housekeeping
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June 2023 by Diane Neff
The shower doors were left smeared..sinks not cleaned at all..floors were left with dog hair..for a move out. They didn’t do what I was told would be included. Poor quality cleaning products. I spent over an hour cleaning what should have been done.
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June 2023 by MsGoGetter Wilson
I contacted this company explaining what I needed. The workers lied and said the cleaned the floors and specifically the basement steps and floor twice which was a complete lie. I was offered a $20 reimbursement. Did not clean any appliances, did not move anything off windows in kitchen and clean. Do not recommend. Anytime your workers have to lie when clearly the job was not done it's a red flag the company is trashServices: Standard cleaning
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May 2023 by Amanda Tork
My partner, Robert, booked an appointment last week for them to do a post construction cleanup for today on our newly renovated home as we were throwing my 9 year old daughters birthday party at our new house the following day. We booked multiple workers for a minimum 4 hour clean with payment for additional time if needed. They confirmed the appointment and said they would arrive between 10:30 and 11a. Called us the day of (day before the party) at 10:40a and let Robert know they made a mistake and couldn’t come…at all. I am beyond irate! It’s too late to book another cleaning company, there’s drywall dust, sawdust, etc all over the house, and now I have to tell my 9 year old her party will have to be postponed until we can find a location that can hold her and her classmates. We had movers moving furniture in that evening which will also have to be rescheduled. Robert asked if they could please just send anyone to help out and they declined. Terrible company with terrible customer service and planning.Services: Moving-related cleaning
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May 2023 by Sachin Agarwalla
Poor communication - I was told that 2 people would be coming but 3 of them landed at my doorstep.Horrible cleaning, wash basin had dust, the shower area was dirty, the glass in showers weren't touched, bath tub had stains. They cleaned bath tub with tissue papers, incredible.
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May 2023 by Jean Caine
Eric, Charity, and Bobby are excellent workers and delightful to interact with. I am very pleased with their professionalism! Sincerely, JeanServices: Office & workplace cleaning
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April 2023 by HMA Sales
Eric and Jen cleaned our house yesterday (4/23) since we were in the process of moving to another home. We both work fulltime and have several furry pets so they really had their hands full! Both cleaners were very polite, hard working and went above and beyond.I will have the back for our new home very soon.Thanks so much!Jayne and JoeService: Standard cleaning
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March 2023 by Nilam P.
Dede was an absolute pleasure to work with. She provided a move-out cleaning on my property, was able to squeeze in my appointment last minute, and gave me detailed info as she went along (I live out of state). Having such reliable help is invaluable, especially not being right there to see what's going on. She had transparent pricing as well.
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February 2023 by Lisa Ovaitt
Since I started with Scrubby Dutch, I have found them to be quite responsive to requests and the one problem I had. The cleaning work is outstanding, and I appreciate that they try to send the same people each time so they get used to my particulars.Service: General housekeeping
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September 2022 by Ashley Adams
We hired them to clean our house before we moved in. They estimated a 4 hour clean but only stayed 1 hour. I wasn’t home and they took the entire tip I left - $80 (based on a 4 hour clean not one hour!). I could hardly tell they had been there and some things I asked for like wiping down shelves and windowsills were not done. Also we’re told over the phone they could clean the non self cleaning portion of the oven and they didn’t do that. It was very upsetting because our move in date was set - so we couldn’t get the time back to deep clean the place ourselves or find another company before all of our items were moved in the home.Services: Moving-related cleaning
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September 2022 by Ashley Bauer
We hired them to clean our house before we moved in. They estimated a 4 hour clean but only stayed 1 hour. I wasn’t home and they took the entire tip I left - $80 (based on a 4 hour clean not one hour!). I could hardly tell they had been there and some things I asked for like wiping down shelves and windowsills were not done. Also we’re told over the phone they could clean the non self cleaning portion of the oven and they didn’t do that. It was very upsetting because our move in date was set - so we couldn’t get the time back to deep clean the place ourselves or find another company before all of our items were moved in the home.Services: Deep clean
