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August 2024 by James Vogelsang
Needed a last minute emissions test and they fit me in their schedule
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July 2024 by maureen schumacker
Always a good experience
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June 2024 by Clay Dickerson
I've been there 3 times because they are only a block away. This review is about Steve. The first time I went there he was rude. I thought maybe he was having a bad day so I let it go. The second time I went there he was also rude. I needed some work done a few months later so I brought it in because it was so convenient. Had $1300 worth of work done on the truck. I left and it was making the same noise. I called back and talked to Steve. He basically laughed at me and said "we had someone drive it", "that's hard to believe considering we put all new parts on". (Obviously its a different problem)I asked him if he thought I was lying to him and got defensive and said "I didn't say you were lying it's just hard to believe." The whole time being extremely condescending. I have never been treated this badly by anyone from any business in my entire 45 years of existence. And it wasnt just once, this was over dealing with him 3 times. It's OK to hate dealing with customers, it's not ok to make that obvious. I will drive 100 miles to another mechanic before I bring anything back to them and I will make sure I tell every single person I know to stay away. Absolutely ridiculous.
UPDATE : I took it to another shop. The mechanic went on a ride with me and immediately heard the noise I was talking about. They put it on the rack and discovered the upper control arm was loose. They charged me $50 to tighten it to specks. Problem fixed. Do yourself a favor and avoid these people.
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June 2024 by Dean Bourn
Do not recommend. Guy was so rude
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June 2024 by Devin Dickerson
unbelievable rude
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June 2024 by Michael Saguto
These people are extremely rude. It doesn’t matter if you’re a good mechanic if you treat your customers with absolute contempt.
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March 2024 by Jonathan Holt
Roy's has honest mechanics. Ik- I didn't think they existed anywhere either.
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March 2024 by Brandon C. Williams
Ask for Chris, great guys
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November 2023 by Charles Fisher
I have been here many times Chris is very friendly and always takes care of my car problems.
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October 2023 by Mattie Chamblin
My mom recently took her car here for emissions test, they got the car in quick and everything was great. Then her transmission light turned on the day after so she called to ask about it. The person on the phone with her was so rude and nasty. Laughed at her when she asked a question, and just kept saying “we didn’t make it come on” instead of just saying come on in and we will check it.She was just inquiring, and looking for some guidance and he was SO rude.She will never take her car back here.
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August 2023 by Josh Swindle
Always great service.
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August 2023 by William Voorhees
Great service and reasonably priced. And honest mechanic.
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July 2023 by Angela Keeney
Fast and honest. I was pleasantly surprised
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September 2022 by Marty crittenden
Have had issues with my truck and the codes were for the head. Called to make an appointment and they diagnosed the REAL problem over the phone. They could have easily taken me for a few thousand dollars but instead told how to fix it for less than hundred dollars. Now truck is running smooth and I know where I will go if I should need service. A number one in my book.
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July 2022 by Bruce Moeller
Very professional car repair and maintenance. Steve and Chris are reliable in their work and reasonable in their charges.