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January 2024 by Liana Bryan
Sky Kramel was my tax preparer and she was wonderful! Sky made sure that everything ran smoothly and quickly! What I enjoyed most was her excellent customer service skills, her ability to engage in friendly conversation (which made me laugh?), all while still being professional. Thanks Sky for making my experience this year the best!
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April 2023 by David Marlow
439 dollars (It was over.500 but the manager "found" me a 75 dollar discount) to prepare a straightforward federal and state return is ridiculous. I failed as a consumer to do my homework so instead of walking out and going back to doing it online like I normally do, I paid it. Live and learn. This was after making an appointment online only to be called a couple hours prior to the appointment to be told they don't have anyone qualified to do returns on the day I was scheduled. I will never use this service again.
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April 2023 by Brittani Seals
Reggie was awesome and did everything possible to help me fix my taxes. Unfortunately someone had stolen my identity and already claimed one of my children. She went through everything with a fine toothed comb and not only got everything filled out to fix my identity situation but also got me back more money. Will absolutely be returning next year.
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April 2023 by Google user
Reggie was awesome and did everything possible to help me fix my taxes. Unfortunately someone had stolen my identity and already claimed one of my children. She went through everything with a fine toothed comb and not only got everything filled out to fix my identity situation but also got me back more money. Will absolutely be returning next year.
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March 2023 by Jerl Huling
MaryAnn Angus was very professional, courteous and patient.
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March 2023 by Jennifer Holdren
Rachel and James did a great job. Very nice and perfessional. My husband and I had another happy year with Jackson Hewitt. So far this is 9 yrs of happy service.
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March 2023 by Shamekii Designs
James and Rachel both are super sweet, friendly, helpful made my tax process simple and easy while even having some good laughs while there. Definitely recommend going to them!
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February 2023 by Crystal Rice
Was given a same day appointment, lady was nice but not sanitary. The lady who was helping us was coughing all over my husband, daughter and I. She could not get a word out of her mouth without coughing out a lung. I understand sometimes you want to tough it out but she should have at least worn a mask if she was going to be coughing like that. Lady was coughing in her hand and then touching our things, my husband and I decided to ask for our papers and head over to H&R. Again lady was nice but just not sanitary.
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February 2023 by Katrina Foxworth
Tj and savannah was very helpful and did a wonderful job. I will back next year.
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March 2022 by Justin Reed
Great customer service. We were out shopping and stopped by to see if there we're able to assist us and they gave us an appointment same day. Help us out. Had us out within the hour of our appointment. Highly recommend visiting. Thank you Maryanne for your help and time. Different will be back next year
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February 2022 by Lizzi Merle
I've been coming to Jackson Hewitt for 10 years if not more and I've always had a pleasent experience. Maryann is the person that helped me today and she was so wonderful. She's very nice and had all the answers to my questions. My taxes were done in a timely manner. I always refer people to Jackson Hewitt and I will continue to do so. Thank you for the pleasent experience Maryann!
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February 2022 by Jennifer Daniels
The girl that did .y taxes was amazing she did a great job
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January 2022 by Elizabeth Kramer
Our state taxes were done wrong which incurred a hefty bill. Our return was rejected multiple times and needed an amended return to correct their error. We delivered the correction to the tax office at the capital and worked at getting things done right. Didn't seem to care when I called and told to speak w/owner of location, but no return call after three weeks. From Mar to Dec 2020 we did the leg work and should get our fee refunded as it wasn't earned. That is what I explained to the office worker in Dec who claimed the phones were manned when they weren't. I called another office and the one who helped on our return answered and said the office was closed but for one day a week. I don't know why I went there; I have been doing them correctly for over ten years and before that H&R. Don't bother with JH unless you have simple returns. Apparently ours (no itemizing) was too difficult.
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March 2021 by Stephen Fritz
Dear Jackson Hewitt St Robert, Mo: Marry, Cricket, and the other lady(shame on me I can't remember her name) were so wonderful and helpful/ we had a great experience and will definitely return for years to come!
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March 2021 by Michael Davis
Amanda I think her what was her name who took care of me and my wife on Friday at the St Robert Walmart she did a very good job and we're very much appreciated for it
