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October 2023 by Thaddeus Yeargain
Excellent service and experience! Stephen was extremely helping in getting us an engine for an F250 Powerstroke. They even had it pulled and installed for us in a week!! And we are based out of Tulsa. Wish I could give a 10 star.
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October 2023 by Cody Buchanan
Refuse to send me the title for a front cab and front end on. They charged me an outrageous amount for it when half the parts were broken and refused to reimburse me for my products and I'm out alot of time and money. How do you sell someone a part with a vin plate on it and refuse to give the title with it. Will never do business with this company again. The
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October 2023 by D Altermatt
Absolutely thrilled with my experience working with Michelle! After two years, my new engine is finally in my truck, thanks to her incredible assistance and patience. The mechanics at Findlay Dodge were blown away by the quality of the crate engine. The engine runs so smoothly, you'd hardly know it was on! Michelle's expertise was invaluable in making this project a success. I couldn't be more grateful for her support. Highly recommend!
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October 2023 by DieselTunedRAMs
DO NOT USE THIS COMPANY , purchased close to $15,000 in products had an issue with three of the control modules ship them back like I was advised to , even paid for shipping myself they have had the control modules back for over three months and now I am fighting with PayPal to get this money back DO NOT BUY FROM HERE
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August 2023 by Allen Wheeler
Very friendly staff with a huge selection of parts at good prices. Was worth the drive.
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July 2023 by Chuck Plunkett
We purchased an engine for our super duty it was clean and shipped promptly and packaged professionaly and it is a great running engine.
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June 2023 by Matt Hidlebaugh
If I could rate lower then a 1 star I would. Drove over 5 hours for a front clip for a 2017 Chevy G2500 Express van. Paid deposit and specifically asked when I put deposit down how they accepted payment. Business check or card. Got down there and wouldn’t take my business check. No big deal. Paid by card. Go to the back to pick up parts and looked like someone drove a fork lift through the front grille and damaged the hood. Both junk. Went back inside and was told those pictures were like they on Car Part and that I knew it was damaged. Why would I drive over 5 hours and pay thousands of dollars for a front clip that I then needed to spend over 1100 more to make it complete. Thank you very much St James Auto & Truck I have not done a ton of business with you guys but when I have it’s been a high dollar item. Wasted over 11 hours of my time and diesel for nothing. Horrible communication. The rebuttal will be my fault so I will take the blame and never buy another item from these people. “Sorry” were the words and I saw the photos. Sorry folks. Not the photos I saw. Now the photos are not up anymore. Yeah right.
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June 2023 by MATT H
Horrible communication , wasted 12 hours of driving time,\n$200.00 in Diesel and now we get to explain to our customer why the job\nwill take longer. There were no pictures, The description of the parts\nwere not correct. No way I would drive 12 hours round trip to pay the\nsame money as a front clip that I could buy from a place closer but not\ntrusted. St James was a highly trusted shop by us. They have such nice\nfacilities. In the used parts business that is important to me as a\nbuyer. I have not done a ton of business with St James Auto and Truck\nbut when I have it has been a higher dollar purchase. Never again, I\nhave been in business for over 20 years and it isn't hard to tell the\ntruth. The easiest business practice and most successful.
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June 2023 by Jay Katska
I had a broken driver's door mirror on my F350, I called and spoke with Dena who was very professional and Courteous. The part I ordered was delivered the next day and after opening the box I saw it was slightly damaged. I called and spoke with Dena and she promptly found another mirror and took pictures of it so I could see it, she immediately got it shipped out and provided me a return label to ship the damaged one back. I would highly recommend this company to anyone....Thanks again Dena
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April 2023 by Edward schuenemeyer
Extremely impressed. Bought a engine from them and it had issues of high oil consumption and they went above and beyond to make sure we were happy and taken care of... I'd absolutely buy from St. James auto salvage again. I completely recommend them. Thanks for all your help
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April 2023 by Chris Gayne
Logan and Curt are top shelf. They took a ton of time out of their day to help me find a simple connector for my truck that I couldn’t find anywhere else.
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March 2023 by William Johnston
I meant to leave this review months ago but I purchased a set of tow mirrors for a ram 2500 from these guys for five hundred dollars and one mirror is absolutely perfect no complaints. However the other mirror looks like it had been dropped out of a moving vehicle, it’s super sun faded and the pivot arm is loose so it just constantly moves when you are going down the road and the clearance light is super sun faded and just looks terrible when my other mirror looks like it just came out of the box. So much for buying a matching set. Do not buy from this business I would leave zero stars if I could.
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March 2023 by Jen Johnson
The engine went out on my car so I purchased a remanufactured engine with warranty from St. James Auto. The shop that did the install threw all of my warranty paperwork away. The engine ended up going out again so I called St. James Auto and asked if there was anything I could do. Logan helped with getting all of the information and the guys at SJA filed everything for me so I was able to still use my warranty which was a blessing in itself. When I picked my car up, I had an unexpected substantial labor bill. I called SJA again and Brandon was amazing! He looked into my purchase and warranty and then reached out to the warranty company to help get $750 reimbursement for the labor. After researching, Brandon was able to get me an additional $750 so I was only out $130 instead of the original $1630. He didn’t have to look into it, most companies would have just said this is what you have and gone on, but they went above and beyond for me and the customer service there is top notch!!! So happy with them and their entire staff!
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March 2023 by Lance storm
Go anywhere else this place wanted to sell me an $80 part for $270. I called three other places found the same part for $50 a little bit of a drive but it was worth it.
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January 2023 by Ruben Guerrero
As a Mechanical Engineer (BYU University -UTAH) I enjoy rebuilding engines and working on cars. I usually buy from eBay but decided to try ST James due to their immense inventory.I experienced several issues with this company at first, from the price, to shipping the wrong item, to late delivery and finally I ended up getting a missing parts item. HOWEVER, at the end ST. JAMES AUTO & TRUCK PARTS. Really took care of me and made sure as a client, I was satisfied with the experience, even though we started a little rocky.To summarize my troubles: Life happens as it usually does. But St James’ policy on taking care of their clients with honesty was a refreshing encounter.On mid December 2023 I purchased a third-row bench for a late model CHEVY TAHOE. Instead of buying through eBay, I called directly and agreed on the shipping and price, we went over pictures and compatibility (Ray) the person I talked to was helpful. My first thought was shipping is high, but considering inflation and the current price of gas, I was ok with $400 for shipping, in the past I have paid $250 for the same thing. The Bench was about $800, which is average for a late model item.I did not receive an Email confirmation but did call and I was provided with a tracking number. The delivery came fast: within 1 week. The packaging was terrible, and the item was ripped, and it ended up being the 2nd bench instead of the third one. After receiving the wrong item, I called and made them aware. I encounter Zero problems during that process. And I was told the right item would be sent. Due to Christmas break, New years Break, a massive snowstorm in the Midwest, Etc. I ended up getting the new pallet close to 6 weeks from the initial purchase date.After receiving the 3-row bench, the packaging was just as bad as the first time, not wrapped and the head wrests were missing. I called once again to let them know.Upon me stating my complain, ST James. Acknowledged the issue, the explained that due to the large volume of parts they handle daily, these combination of things sometimes happen, and that my experience is more of an exception rather than a repeat issue. I appreciate their communication and I’m happy to report that at the end they more than took care of the missing parts and the time delay I encountered. I’m looking forward to dealing with ST. James again in the near future.
