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March 2024 by Tony G.
I believe a 3.5 star if possible would probably be more fitting. The mattress value would be five stars but the value considering the price would be two stars. For the last four years, nearly every business that sells a product or service has been taking advantage of the poor economy. The current regime in power tells us that inflation is down and the economy is great. Well that only works for the people who won't think on their own. We all know it isn't great. The small amount of our cost of living increases for this year don't usually cover the increased cost of groceries in a month, much less anything else. But the worst thing is corporations now have the freedom to use the economy as an excuse to raise prices to exorbitant levels. The only choice we have is to take it or leave it. Well we've been purchasing from Verlo since the 1990s and we have a queen setup that will be due to be replaced. But I'm thinking we will put that off. There is no way to check the honesty of the constant price increases. For the first two years we heard the excuses of the virus, supply chain problems, labor problems, transportation problems, "global" nonsense issues and all other excuses that could be applied. Now, they don't even bother with excuses. They just up the prices at will. McDonalds CEO recently admitted that their prices were creeping up while nobody complained. Well now their customers are complaining and they claim they will do something about it. And I believe this tactic is commonplace now. The retailer/seller has free rein and they know it. My wife stopped on her way home from work to order a twin mattress. I asked her when she got home because we bought the exact same mattress in October of last year. The cost now is 23.8% higher than the purchase five months ago. I called Verlo to inquire but the call was answered at their other location. I explained my concern and he stated that some mattresses "had a small increase". I kept it polite as even when angry I don't believe losing one's temper proves a point. But I do not appreciate the fact that he thought I was stupid enough to think that nearly 24% is a small increase. Every step along the way of a product or service will be profitable for the supplier until the consumer purchases it. And they most likely will be ripped off with the inflated price. I know writing this won't change the ways of retailers who are only making the economy worse and taking advantage of their customers, but it certainly doesn't hurt to let them know that we are on to their underhanded and greedy ways. Thanks Verlo!
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January 2024 by Timothy Popp
Excellent service, range of choices, and product quality. We've been on our extra firm for two nights now and are sleeping well. Let's see what the future brings!
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January 2024 by Susan Z
Like everyone else we read reviews and searched many mattress sites! Buying the correct mattress is always a tough purchase! We had read about Verlo and stopped into their store! Frank helped us. He was very informative and not pushy! We decided on the V7. The service was Great…the mattress is Great…Great night sleep!! 10 out of 10 would recommend Verlo!!
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January 2024 by Kathryn Hasenberg
I have over 31 years bought a set for each child and our own. We love our Verlo. Custom made for my bad back w lots of comfort. My daughter loved hers so much she bought her own kids Verlo.
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December 2023 by Janet Foss
Highly recommend Verlo! Fred did an excellent job solving our dissatisfaction with our folding RV mattress. New, firmer foam has resulted in a much better sleep. We have purchased other mattresses from Verlo over the years and have always been very happy.
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December 2023 by Claudia Nolfo
We are very happy with our new mattress. The salesman was very helpful. The setup and disposal of old mattress was handled in a timely and professional manor.
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October 2023 by Mark Astroth
We purchased a bed w/adjustable frame in 2023. It needed amending recently. Verlo team promptly arranged for the mattress to be picked up on Wednesday and it was returned Thursday in like new status. Very impressive and the mattress looks and feels perfect!
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October 2023 by Donna McKelvey
This is the fourth bed we have outfitted with your matresses. To be honest, we did try another brand on one bed, but it did not hold up. Your mattresses are always comfortable, and I like the fact that we can have them made to suit our needs. Your delivery and pickup service is great too!
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October 2023 by Carmen Crosier
Our salesperson Blake was super helpful in answering all of our questions and picking out the right mattress for us. The turnaround time was great as well. I would highly recommend going as looking at their mattresses. They are a little on the pricey side but you get a lifetime warranty on the mattress. If its not right for you they will fix it. It truly is a family owned business and stand behind there product.
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October 2023 by Mark Swink
We were already out mattress shopping and almost made a purchase but we decided to do a little more research. I just happened to be talking to a friend and he recommended Verlo. The next day we went and saw Fred and the rest is history. Fred didn't sell the mattress, the mattress sold the mattress. (but Fred was an extremely nice guy with no sales pressure at all.)After a week of sleep on our new mattress we couldn't be happier. With our V11 Plush we have peace of mind knowing we're set for comfort for 15 years and Verlo will stand behind their mattress.I also must add that delivery we on time, well communicated and as professional as one could expect. Verlo is a well oiled machine!
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August 2023 by Ron Rancilio
we had a wonderful experience Verlo. We were greeted upon entry and was informed that Fred would be along shortly to help us. Moments later Fred arrived and introduced himself to us and was ready to answer all our questions. he was not pushy and did not lead us to a more expensive product. The showroom had a nice selection of mattresses which allowed me to make a selection that suited my particular needs. At no time during our visit did we feel pressured. All in all it allowed me to have a great night's sleep. First time in over a year. Thanks Fred and Verlo
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August 2023 by Nance Merila
Salesman was helpful in finding the right mattresses for two different beds.Delivery staff went out of their way to help me with my allergy coverings on mattress and box springs.Everything was done efficiently and everyone was friendly.
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July 2023 by Dianne Gibbs
We love our new bed. Buying the bed was a great experience. The salesman was very knowledgeable and helpful. No high pressure.The price was very reasonable. We highly recommend Verlo Mattresses to everyone.
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July 2023 by Tanya Adams
We have purchased mattresses for our entire family at Verlo. They have always provided excellent service and they stand by their products. And as always, my last purchase was no exception, Fred at the counter was extremely helpful and the delivery crew were very polite and very swift. 10 out 10
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July 2023 by Kathleen Huber
Small showroom with no pressure sales person. I found the perfect mattress for my needs especially with my bad back. Easy sales, timely delivery and knowledgeable set up people. I would highly recommend Verlo Mattress