-
May 2023 by Shelley Gowen
I left a bad review. You requesting me to call you and I did between your business hours. I left you a message on your answering machine. However I have not received any return phone call???
-
May 2023 by daniel kohl
You want it done right, you with the right people
-
March 2023 by Kevin Brusca (Kevin B.)
June Schmidt was very helpful! Someone needs to come fix her printers though.
-
May 2022 by frederick young
I met Jackson H one day looking to get my taxes done and just when I thought I was out of luck stopped at a red light and to my left was Jackson H. I went in to the front desk and the person there asked me what brings there and I told her and 7min I was getting my taxes done easy peasy.
-
May 2022 by Rebecca Loyd
June was very un professional and rude because choose not to do my taxes there even threaten me will never go back to this location will stick to the JH in troy with sandy
-
April 2022 by Karen Romig
First (and LAST) time using JW. We have always used our CPA before we moved here as we owned our own business. We paid LESS to a CPA! We are W2 wage earners now and had some investments but basically a simple return. JW starts at $114 but let me say VERY few will pay that amount. Ours was over double even tho I was told the starting amount. (Preparer even told me mine took VERY little time)Live and learn.June helped us and while she was nice she had NO idea had to download attachments I sent her via e mail and had to call IT, which took close to an hour even tho I had appointment, had e mailed everything she needed and was told they were ready.Will not use again or recommended and please get the price BEFORE you have taxes done.
-
March 2022 by Gregory Bohler
Very professional and experience that in the last 15 years cannot be topped
-
February 2022 by Nicole Thompson
June is so pleasant to work with. She explains everything to you in detail! She is awesome. I will be back next year!!!
-
March 2021 by j mitch
Single with no dependents, and it still cost me $282 to have them file for me. The lady was quick and professional but this place is a rip-off
-
March 2021 by Paul Humphries
Once I arrived at my scheduled appointment, I was told that they made 3 appointments for the same time and I would have to wait 2 hrs
-
January 2020 by Lindsay Smith
I enjoy coming to this Jackson Hewitt location during tax season, primarily due to Kemper's expert preparation of my taxes. The refund advance is a close second, which is the main reason I don't do my taxes myself. I'm confident and have peace of mind that my taxes will be done correctly and securely with JH and I recommend to everyone who's okay with spending a couple hundred for a refund advance with top notch service.
-
March 2019 by ceirra gibson
I have always had great service here. But this time when I got my taxes don't the lady I guess didn't know what she was doing. Didn't sign me up for refund advance (which is the reason I come here) so I payed 500+ dollars to get my taxes done and didn't get my advance. I know how to do taxes, so if I wanted to wait for them like normal, I would have done them myself. I should have saved my 500 dollars and did them myself. I am giving a five star review because I have learned to not let one bad experience that happened to you ruin the outlook on that place. I do think they should be more picky about who they let work there. Not every job is for everyone.
-
June 2018 by Stacie Welch
My husband and I have a new LLC so tax time is a very intimidating time. Kemper Sears is very knowledgeable and personable. We have come here for three years now, and always leave feeling confident and satisfied. We are happy to have found this place because we've had bad experiences with H&R Block.
-
April 2017 by Ray Cowan
Friendly and always answered qurstion