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February 2022 by Jerry Sherwin Sr.
Do not buy from the Home Depot My sister in Oklahoma sent me a ladder through Amazon that was shipped from the Home Depot. I already have one like it. Home Depot wouldn’t take it back without a receipt. I would have even taken store credit. Was told they will take nothing back without a receipt, needless to say I’ll not be spending any more of my money at the Home Depot. Poor customer service!!!
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September 2021 by Tina Walker
Great Garden Center, usually have what I want on hand
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February 2021 by Steve Staggs
Great store for a big box you are treated like you are the only one in the store
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April 2020 by Jamie L. Watson
Don’t use the Home Depot off Mexico rd in St CHARLES. They are horribly slow at helping people. And when you do get them they are rude.
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November 2019 by Kathy King
We probably should owe stock in the company since we use it to so much. Helpful and friendly staff will help u with any project. Plus great flowers and garden center in the spring and summer.
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September 2019 by Sara Luckman
I love going anywhere that allows the furry family members to tag along. one of our favorite places.
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September 2019 by Sajay Padron
Everyone is very helpful
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September 2019 by Elisa T.
I worked with Brandi in Pro Services. She was phenomenal. She took so much time with me, and when Home Depot didn't have samples of some of the products the offered online, she even ordered full sets of the granite samples for me so I'd know my options! Brandi communicated with me every step of the way and was an ideal sales associate to work with. If you go to this location of Home Depot, be sure to ask for her!
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July 2019 by Phoebe H.
They wouldn't take back my crappy stove that burnt my counters and spoons. They also have no succulent selection.
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June 2019 by Sara S.
We ordered Ocala Oak flooring for our home and used Home Depot installers. Installers were 4 hours late the first day, they seemed rushed. They left without a walk through. They didn't level the floor in any areas, they made multiple multiple bad cuts that wouldn't be able to be covered by our thick baseboards, they left the stair nose so wobbling it pops up everytime it's stepped up, someone had tracked a purple glue on the floors I had to scrape up, instead of cutting the boards appropriately in the bathroom they sealed poorly placed boards with a shiny silicone (the floors are matte), they took a two inch gash out of doorway, even the silicone they lined the bathtub with was sloppy and irregular. We paid $10 a foot to scribe and seal our fireplace and they told us they don't do that. We called and complained and they came back. They fixed the most uneven part of the floor (the floor would visibly bend) and a handful of the bad cuts they made (using our extra flooring, outside of the 10% extra Home Depot told us to buy and they'd already used.) The stair nose is still wobbling and we still have some even parts, the door jams cuts are so wide that the door frame doesn't even cover them so we have about a quarter inch hole next to a couple door jams we aren't sure how to cover. No one from Home Depot ever called us back after we complained. They refunded us the money for the scribe and seal and sent us quarter round for it we got to put down ourselves. In fact after the installers left the second time no one from either Home Depot or the install company has ever contacted us again. The product is beautiful but the installers did a very lazy job and Home Depot didn't adequately explain anything to us about the process when we paid the thousands of dollars for the floors.
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June 2019 by Brad Carriger
Disclaimer: I am now an associate at this Home Depot.
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July 2018 by Maile M.
I was very impressed with this Home Depot. When we arrived and were looking for bathroom sinks, Brad quickly approached us and was very helpful. Unfortunately the sink we ended up wanting wasn't in store, but it wasn't the sink we initially came into the store thinking we were going to buy. We got a few other items we needed and then checked out. Renee helped us complete our purchase and she was very friendly and offered to get us assistance to help load our items into our car. I was very pleased with this Home Depot and the cleanliness of it as well.
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June 2018 by Steve Branco
Normally I'm a fan of Home Depot. But getting an undamaged refrigerator delivered is a problem. One week out they showed up with a damaged frig. We sent it back thinking they would make it right in couple of days. Now we are 18 days out from when we paid for a frig and they don't have an estimate for delivery or a sense of urgency. That is a long time without a frig...
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May 2018 by Abbi Liúsaidh Chartrand
We just got our carpet replaced and I cannot talk highly enough about the staff and everyone involved. The people who helped set everything up, measured, and installed were all phenomenal. I'd highly recommend using them for flooring!!!
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March 2018 by Carolyn Gittemeier
I was just at this store getting 20 bags of garden soil. Jeff and Dalton loaded the bags into my car (I had to make 3 trips). The kind, helpful employees and the great customer service I get here always keep me coming back for all of my home improvement projects. Thank you!