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February 2024 by Ryan Garrett
We’ve had a terrific experience here with all our animals.
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February 2024 by Dawn
Our cat had to have emergency surgery, they worked her in quickly! I am so thankful and grateful!
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February 2024 by Samantha Farver
I used Tender Heart when I lived in Rogersville previously and was so thankful when they look me back with my return. Shortly after our annual wellness visit my dog experienced an injury that I am still unsure how to move forward with. The office and Dr Kim have been the most helpful, caring, and understanding staff during the hardest time for my family. They love my dog like she’s part of the family… but I know we will be for life. Can’t recommend the staff or care enough and you’ll truly walk out of there feeling like you’re friends with everyone!
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February 2024 by Frankie Cash
Just sad
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November 2023 by Geroge Thompson
Tenderheart has been my Vet for years. The staff and Vets have taken care of my pets -all rescue critters-with great care and quality service. They have always been there thru thick and thin and actually get to know both the pets and their owners-my animals love them and I'm right there with them. Sound odd? It is however the truth.
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November 2023 by Melody redhatw e
They are so great with Little Miss Amy. Thank you for all the caring hearted people you have there.
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November 2023 by Alison Emerick
This is where I take my cats and they’re all so friendly and knowledgeable there. I know I can call and get them in quickly if it’s an emergency and they’ll keep me updated with anything to do with my cats. Definitely recommend them.
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November 2023 by Hali
The staff at Tender Heart Animal Clinic have all been amazing each time I call or take a fur baby in for an appointment! Thank you for taking great care of my animals and for being so kind.
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September 2023 by Carla Steckdaub
Awesome. Dr. Z is always so kind and very awesome to what we need and what our little furry baby needs. She love animals like her own her tech that works with Dr. Z is super. Front desk ladies were very sweet and checked us in quickly. Great team.
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September 2023 by Lori P
Tender Heart Animal Clinic is the ONLY place I’ll go! They have lovingly cared for my pets since 2008. Dr. Retchloff is so caring and treats my dogs and cat as if they were her own. I trust her 110%! An added bonus is the staff there are second to none! They are so knowledgeable and answer all my crazy questions! I rely on them so much. I moved here from Texas 15 years ago and a veterinarian was one of my #1 priorities. I’m so thankful I found Tender Heart Animal Clinic. Second to none and HIGHLY recommended!
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September 2023 by Amy Smith
Quick and knowledgeable staff. Everyone was very friendly and they even pilled my kitten for me. ?
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September 2023 by Krystle Hanks
I have put my trust in Tender Heart for years with my dogs. They are always incredible and I’m forever grateful to them for that. I have one highly temperamental dog that they always show kindness and patience with. They always work with her to make sure she’s the most comfortable that she can be.
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September 2023 by LaVerne Cantrell
We moved to Rogersville last year and was so happy to find such a caring veterinarian and staff. So friendly and helpful, would highly recommend them. Callie Jo loves to go there and says it's the place to go for treatment
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September 2023 by Chris Holland
Called a few weeks ago when got a new puppy that had loose stools. They made a new puppy appt for 2 weeks later and said to come in for some probiotics in the interim. Now we have pup AND ME with enteric issues, and what about our other animals? Do we now need to treat them? If my gut doesn't settle soon, do I need physician care?Delay for a new pup visit - then losing initial stool sample without notifying us - has put us in position of deep cleaning everything and worrying about our other animals. All due to lack of prompt and professional care from Tender Heart. No, they didn't cause the worms and giardia, but they could have done something about it weeks ago and didn't.
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September 2023 by Scarlett Crawford
My dog loves going to the vet because of the atmosphere here. Very knowledgeable and helpful. They get down to your dogs level instead of putting them on a table for checkups.
