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“This is the Post Office counter inside HyVee at the front customer service area. It’s always more convenient than the actual USPS location on Barry Rd.For all you leaving bad reviews: this is inside HyVee, and they DON’T deliver your mail. Your local post office does. Check the location first before you bash them with negative reviews.”
“Cass at the up front desk is really the best I messed up on my passport one time when I was supposed to apply for a new book instead of renewing and she was there to help me re do my application she’s a 10/10 associate if you ask me if you see this you know who I am ? ”
“Seriously the best post office in the area! The employees are so kind. They are speedy to get you in and out the door quickly. I've never had an issue here which is something I can't say about any other post office that I've gone to!”
“Clean, fast, polite, professional. No large drop off bin for packages and had to stand in line to drop off, rather than drop and go. Otherwise, nice little neighborhood post office”
“One of the best post offices I have ever been too. People are nice. At the end of the day its still the USPS with all the problems that come with it. But the staff has always been very good to me here and have gone the extra mile to help. People saying they didnt get their boxes scanned in should go in and get a reciept if its that important. All my boxes have been scanned however. As for the lines. Its the post office people ... at least its not the DMV!”
“Only reason I gave 4 stars is because when our regular post man is off for any reason; the subs act like they do not care at! We constantly got each other’s mail r no mail delivered at all! Our regular post man is good & he’ll always call u on intercom for any pkgs b4 putting them in mailbox BUT WILL NOT STOP & AND GIVE U ALL UR MAIL LOL WE ALSO CK WITH U B4 HE PUTS A STRANGE NAME IN UR MAILBOX! Really like our post man & he’s been with us I know ever since I’ve moved here in Sept 2013! Give him our appreciation for all the good work he does & if he retires he’ll b surely missed????????????”
“Thankyou For Being So Curtious In Helping Me With My Pkgs. And Helping Me. Toni Morrison Took Care Of Everything For Me And I Appreaciate It Alot. Thankyou Toni Morrison. Merry Christmas And Have A Very Happy Blessed Merry Christmas And A Very Happy Blessed New Year Throughout. God Bless All Of You.”
“Julius, let me tell you about Julius. Dude is not only the most helpful post office manager/employee I’ve had the “pleasure” of dealing with… normally, for me to get anything done at a post office at my previous address, it’s similar to waiting in a DMV line to get your license renewed only to find out your having all your teeth pulled by a dentist instead.
Julius was not only helpful to more than expected and well above my usual “helpful” service received. That man is sincere and you can tell he’s generally happy that he gets to help and thats very pleasant to be real. Itll make a sore attitude turn into a smile least and that was worth more to me than the great helpful service received! I needed a mood change so thanks for the excellent service my man and keep being upbeat and happy it rubs off on people :)”
“I had an issue with my mail and didn’t want to take off work to visit the union station post office. I was greeted promptly and my issues wasn’t resolved but at least I know there is a staffing issue and this is why my mail isn’t being delivered daily. In all honesty is fine. In the future, let people know mail will be delivered once or twice a week due to staffing shortages, especially during tax season.”
“I went there for a passport renewal. They were super responsive and checked on me right away when I got in the passport line (separate from normal line). I dealt with two different people and they were super nice, helpful and engaging. I saw a third being really helpful and going out of his way to help someone who didn't speak English. They still had some stereotypical post office issues that are definitely leadership issues (passport photo not working even though the website sends you there to get one. Also out of change your address forms for someone who likely didn't want to do it online or didn't realize you could)... but overall it was pleasant experience for me and everyone else I observed. They were pretty fast too.”
“I don't go to the post office very often but had a great experience at this particular branch. The line was very short and the man working the desk was very kind. And as far as the mailing service to my home - that's always been great too! I never have any issues with my mail being delivered. When a larger item is delivered, they always put it right by my door. And whenever I have something to be sent out, it's always promptly picked up as well.I read some reviews where people were disappointed that some days their mail was delivered later in the day. I don't see any problem with that. I'm sure certain days are busier than others or maybe the delivery person has variations in their schedule. See no problem with that at all & very happy with the service. Thanks!”
“I could tell that there was going to be a wait. I think a few ppl did not grasp this because the whining and complaining from others in line frankly made the wait seem even longer. There were children in line that were quite and well behaved... Just saying if there is 10 ppl in line and only one agent well be prepared to wait for a bit.”
“Sheryl provided service for me, and she was the most friendly and helpful postal employee that I've ever encountered IN a post office. Further, the lady she helped before me was struggling with the permanent change of address process. Sheryl was gracious, patient and helped her to a level so far above what I'm accustomed to at a US Post Office...that it warmed my heart. If Sheryl provided ALL the service at this location...the aggregate rating would be about 4.8.Thank you Sheryl, your kindness and outstanding customer service was both observed and appreciated!”
“We needed to make an address change and the worker at the post office was extremely helpful. I’ve never been to a post office where the workers were pleasant and had good customer service. I’m glad I’ve finally found one.”
“Samantha if you knew your local post office, you would know that this location doesn't have a self service machine so know what you are talking about before complaining.. The guy who works there works at 2 different locations and is extremely nice even when the customers are extremely rude to him.He is awesome and friendly...I only come to this post office because of him”
“I have gone twice since 4/30. I got 2 money orders the first time and mailed a package the second time. The lady that helped me both times was nice and helpful and the building was open. I will keep coming here even though they have limited hours. Parking was not an issue either time and the Westport library is right across the street so I returned a book as well.”
“Note that this not a retail location. It is for picking up held mail. You can mail at the outside mail boxes but cannot buy stamps or packaging materials, etc.The staff was very helpful to me in obtaining the package being held for me. Easy location to get to.”
“Gotta love the reviewer of Darwin Rose Studio complaining that they bent a envelope they didn't want bent, lol. If it was that important, its your fault for not putting it in a sturdy box to protect it the product better.”
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“AMANDA was smiley, welcoming and helpful. There were three other clients before me and she was polite and helpful with each and everyone. As I was walking out the lady coming in also complemented Amanda for smiling and being friendly. From here on out I'll drive the extra minutes to drop off my packages at this location. Thank you!”