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October 2024 by Boyd Kleen
Jody took great care of us. Even found a way to get us a discount we were not aware of.
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June 2024 by Carlin Jefferson
I miss going to the galleria at the shop and walk to the mall and eating the mall restaurants and you said restroom facility excellent
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April 2024 by Aaron B
gray sweat pants, joggers, the inside of pockets form holes very quick, cheap thin material
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January 2024 by James “SHANKS” Shanks
Good atmosphere. Great selection.
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January 2024 by desmand jackson
Great customer service
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November 2023 by Na Than
Nice staff. Apparel focused, so only a small camping section. I imagine the small sleeping bag area was to give some legitimacy to the rest of the gear.
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November 2023 by John Brumit
Best staff service
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November 2023 by Priyanka Gupta
Superb
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November 2023 by Cate Lewis
I stopped by yesterday and staff was so friendly, knowledgeable, and helpful! Good customer service just makes my day.
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July 2023 by Zack J.
while I was in North Face I had an amazing experience and wanted to give a amazing shoutout to Kaden for helping me get the summer fit right. He was an absolute charm. Thank you for all you do! Stay blessed!
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February 2023 by Kyle Koelling
Staff was friendly and helpful. I have called and they never have the one item I want in stock. Not the employees fault or even the manager as be stated they hadn't seen one in months. Sounds like a north face sourcing problem. Overall, store is nice and staff is helpful in getting you what you need.
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February 2023 by Hui Li
We purchased two coats from this store. The information plates on the coats were too small to read, so we asked the seller how to wash them. We were told they were machine washable with cold water. But that caused lumps inside the coats. Not happy about their irresponsible service .
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January 2023 by Rebecca Davis
I had to make a return on a defective product. The first employee was really sweet, but (I’m assuming) the manager was really rude about it. She said, “well, I’ve never had any returns or problems with this before..” (trust me, there’s reviews online stating it leaked - why would I lie about this?) She was very dismissive, and seemed to take it personally that I was stern about making the return.North Face products are high quality, and good products. I’ll keep buying North Face, but I don’t understand why staff is so rude and dismissive (this was both over the phone with NF customer service, and multiple times in person).
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January 2023 by Court M
Awful customer service online and I store. I called to exchange or to see what they had in the store and she couldn’t tell me because it was on sale. I don’t understand stand that at all.
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January 2023 by James Campbell
Had 30 Percent off Christmas sale.Items seemed to be marked up first.I bought a pair of gloves for $50.00 they look good but fail to keep my hands warm.
