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“I always drive to this store to have my packages delivered. they are the best in customer service that I have been in. I drive 25 minutes from my home to go to this store.”
“Came here the day after my wedding to mail a bunch of posters, gifts, and other misc items.Got quick service from Quill who meticulously packaged everything, went over the mailing instructions clearly, & left us leaving with smiles!Highly recommend supporting this business and bringing your packaging/mailing needs here!”
“Best UPS store ever!!! Everyone who works here (especially my girl Priya!!) is exceptional! They are kind, caring, hardworking, and so incredibly helpful. It’s always a good experience going to them & I know I am in good hands!!”
“An excellent location for full array of UPS services. Clean, bright, efficient, and very professional. Amazon Returns are super easy here. The staff is stellar and turnover seems very low. So grateful this UPS Store is in our neighborhood. Thank you!
ACCESSIBILITY PERK: If you speak ASL, so can they!! ?”
“I will NEVER shop at Home Depot or Lowe’s again unless I’m forced to for some reason. Schnars has 10/10 customer service. Let me tell you about my great experience.I needed a new weed eater so I walked into Schnars. I was immediately greeted by a gentleman who I believe is named Jacob. Not in an aggressive sales way, but more of a helpful greeting.I set my sight on what looked like a pretty good deal, but was kindly directed to an even better deal which would save me money and get me a blower, weed eater, and 2 batteries for a great price, which turned out to be an obvious choice. They threw in a free Echo hat just because they are nice . Honestly, I needed another hat, so I was happy.Turns out I forgot the second battery that came with the set. A few hours later I was SHOCKED to see that the same gentleman showed up to my door step just to personally deliver the battery to me. Who even gives such great customer service anymore?Anyway, I felt compelled to leave this review because I’ve now been there like 10 times and have had a great experience each time.”
“The Sunday crew art his store was amazing!! Dynita and Porche were extremely helpful in taking care of everything we needed to ship a few baseball bats back home. They were extremely knowledgeable, not to mention professional and very friendly. Great service at this UPS location!”
“I've been employed by USFI for 6 months now. It has been a great experience. I have had the pleasure of experiencing extreme growth within the company. Their commitment to the company's they serve is like no other. They're continually implementing productive processes to ensure they maintain a successful relationship with their clients. They've worked hard to ensure they are maintaining a positive environment for their employees. I'm very proud to be part of the USFI team.”
“I like this store, it is my regular store.
Everyone is always nice when I ship back to Amazon or if I'm picking up a print order.
I believe their print prices are the cheapest ones I've found around Fenton.
Years ago we had a small problem, but it was quickly found out and fixed.”
8AM - 6:30PM
87 Grasso Plaza Shopping Center, Affton
Shipping Centers
“Adore the crew here. My partner and I have a P.O. Box here, even tho we moved a bit farther away from it, we can’t bring ourselves to leave this location. Always helpful. Thank you!”
“Came in to print a few documents. I was in the store for a total of 4 minutes. Super fast. Rich helped me with the entire process. Thank you for your help and for the quick and helpful service!!!”
“I manage a new development property downtown, and Fast Signs has been providing our banners, window signage, and more. I'm astounded with how responsive, quick, and caring the team at fast signs is. Cleveland saw a signage issue at my property and went the extra mile to straighten it out. I called in to give him kudos and chatted with Steve (the owner) who was just as caring and enthusiastic. This is the sign shop to go to. I promise - you won't be disappointed.”
“I had great interactions with the employees. They were very helpful and friendly. They went above and beyond to address my concerns and with handling the bulky items that I was shipping.”
“Beth and Kayla were awesome. I was having a problem with the shipping label to return an item to a certain company and Beth and Kayla were most empathetic, helpful, patient, and efficient in guiding me through my situation. Please reward these ladies for their excellent service! They were most conscientious and concerned in help fixing my dilemma.”
“I was a little wary given some reviews I've seen for other UPS Stores, but I had a really pleasant experience. Went to drop off some Amazon returns and was in and out in probably no more than five minutes, and the clerk who helped me was very friendly and personable. Will definitely use this location again in the future.”
“Very pleasant and professional interaction with the employees working today. (Every time I have visited this location they have all been nice and helpful.) ..It’s hard to find good customer service these days, and these guys have it!”
“The employees are great! Very friendly and helpful. You can ship and pick up packages here. We wanted to ship something but didn't realize we needed shipping materials. They helped us locate empty boxes and bubble wrap. They put everything together and secured it with extra cardboard and tape. The employees are truly amazing! Highly recommend this place.”
“Trey was so incredibly helpful. I walked in needing a box to ship off an item and expected to just need to figure it out on my own, but he noticed me looking at the options and recommended the best packaging for my needs. What i wanted wasn't available at the front, so he went out of his way to look in the back for more boxes. Proceeded to package everything up for me, including tape, label, and all! Very friendly, very quick, very efficient.”
7:30AM - 6:30PM
101 W Argonne Dr, Kirkwood
Shipping Centers
“Absolutely the only ups store I will use in the area. They are super helpful with every single detail. Always package perfectly and I get compliments on how well my items are packaged. The best place to ship hands down. They don't over charge for everything like other places, even other ups stores charge a ridiculous price for the simplest things. This UPS store is the best and doesn't try to squeeze every penny out of you. 5+stars”
“Steve and Navis were terrific in shipping a marble statue from St. Louis to Maryland. Much appreciated. They were super easy to deal with, and made things much easier to handle following passing of our mother. The process was simple, and Steve was immediately responsive throughout the process.”
5:30AM - 9:30PM
9813 Air Cargo Rd, St. Louis
Shipping Centers
“My local branch is great, but God forbid your freight goes through Midway. I ship NFG, and get 4 shipments per week on average, and my fish shipment was missed in Midway. There were 6 flights following the flight they missed that the order did not get on before getting on one that landed after they closed. When you ship NFG, this is supposed to be guaranteed or your don't pay. I called corporate in Texas and was told to kick rocks, they are not honoring this, as they don't have as many flights. What a joke! Any excuse to not live up to your obligation. Very frustrated with the way they treat customers.”
“Can be busy at times but usually pretty quick. Self serve kiosk for pre labeled packages makes things more efficient. Friendly location. Hours online are incorrect.”
8:30AM - 5:30PM
1015 Grupp Rd, St. Louis
Shipping Centers
“There are other post offices closer to my home, but I choose to drive a little further to use the Des Peres facility. The staff there have been much more personable and helpful than other post offices. As others have shared, Dottie rocks passport renewals! She carefully reviewed our applications today, stapled our checks to the appropriate spot on the form, and told me when and how to check on the progress of our renewal. Thank you Dottie!”
8AM - 6:30PM
9051 Watson Rd, Crestwood
Shipping Centers
“Consistently Exceptional Service - A Must-Visit UPS Store
As a customer service professional, I'm blown away by this UPS store's transformation. My last two visits were outstanding, each time with different staff members. The improvement is night and day compared to before. It is clear the new ownership is not wasting time making improvements!
Key points:
• Highly competent and friendly staff across the board
• Effortlessly handle complex tasks
• Service quality far surpasses other UPS locations
• Clear investment in excellent hiring and training
I have been to this location and several others in the area and now I’m a loyal customer to this location because of their top-notch service. Whether you're a regular shipper or need a one-time solution, this store sets the gold standard. Don't hesitate - this is the UPS location you want to visit for all your shipping needs.”
“Fast, friendly service. I was going to buy some tape, but the service representative simply taped the box for me (saving me $9.00). I was in and out in less than 1 minute. Couldn't have asked for better.”
“I had a large item to ship & went to this UPS store and they were so helpful and nice! It was spacious in this location as well, I ship a lot for my business & this was one of my most pleasant experiences. Everyone was so nice. Highly recommend this location.”
“David and Terrance gave great customer service today! I had ordered some enclosure cards for work through Canva, and there was a miscommunication from Canva and although we paid for envelopes, our need for them wasn't communicated to the FedEx team. Without missing a beat, David went to the back and grabbed them for me without any issues. Thank you for the help!”
“Whoever Crystal is, she went above and beyond to help locate a package, I assumed was scattered across the cosmos. Within fifteen minutes, it was here. ? Even if it wasn’t, her kindness made my day.”
“The management and employees at this location are really awesome. Everyone is professional, pleasant to deal with, and they go above and beyond to help customers. If you ever need items packed and shipped - I would recommend coming here. I've shipped many fragile items from this location and have always received very positive feedback on the quality of packing.”
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“Attendants were very friendly. Store was clean and organized. Five different customers walked in, basically at the same time and we were all taken care of in minutes. Really impressed. Thank you”