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April 2024 by Sandy Roberts
I had a phone interview with a manager in training that went very well then I was scheduled to come into the store to meet the Big Man on campus which was the district manager. The district manager was completely inappropriate with me and expressed how he was lonely that his wife and child were back in Branson Missouri and he was looking for a friend and when he saw that I was completely disgusted the interview ended abruptly and I was never called back which was a blessing in disguise because I ended up getting a job in the same area for $6 more an hour.
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March 2024 by Stacy Brown
New balance shoes are the best and Anita was very patient and helpful with us selecting a pair of shoes! Thank you Anita
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February 2024 by Billy Young
Need to carry slipon
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January 2024 by Marty
Very helpful, great shoes
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December 2023 by Jim F
First time here and my girlfriend need better shoes for her feet as she works. One week later her feet feel 75% better.I am so glad we dropped in.
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November 2023 by Robert Hughes
Anita was very helpful she did a great job and was very kind she is my go to when I go back for more shoes ,
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August 2023 by Randy Dempsey
After trying a pair of Hokas that I didn't like for a couple months, I had to go back to old reliable New Balance and this store is the right place to go. I've been to many different stores over the years and my conclusion is you need to go to a dedicated NB store for your purchase. I've been to this store 3 times and one thing you can count on when going to a NB store is the knowledge of their staff. My salesperson got me the right size shoe of the model I wanted and the correct insole for my high instep. I left their a happy camper and will go back for my next pair.
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August 2023 by Karen Ransom
I went to get shoes for my disabled daughter, who is learning how to walk again, and the salesperson found us the right shoes. They fit her perfectly, and she loves them
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June 2023 by Jamie H.
Great selection and service. We took our grandson for birthday shopping and we all loved the store. The associate was a great help! Definitely going back.
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June 2023 by willis fortenberry
I have been buying New Balance running shoes since the 1980’s. I recently purchased a new pair and the salesman suggested I replace the insole with a “better” one which would be better for my feet. After a few weeks of suffering pain in my feet which I have never had, I took them back to the store and the assistant manager Tim was very understanding and put the original insoles back in the shoes. Now I can walk without pain and many thanks to Tim for his help.
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June 2023 by John Litvin
Great store for tennis shoes. They use technology and helpful staff to get you onto the courts.
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June 2023 by Kari Trankler
The nice gentleman, I wish I could remember his name, explained everything to me. He found the perfect shoe for me.
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April 2023 by Fuad A.
I truly do not understand how new balance brand can afford to keep the new balance stores open in St. Louis. Never once have I came here and had a good experience. I have been calling them all week and they don't seem to like answering the phone. I live New balance I can't stand the stores or who ever is in charge of running them. As a matter of fact I like the brand so much that i will offer myself to run the stores.I'll double down on this, I went to the Olive store today, and they don't sell New balance 1906, 2002rd, 9060, WXY (All shoes that attract Urban People (or the urban crowd wink wink))
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March 2023 by Sharon Little
As a franchise store, they inflate their prices, apply your coupon and total the sale. Very disappointing, very inept sales staff. Will never frequent this store again. Been wearing this brand for 20 plus years. Sketchers or someone else will get my business.
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March 2023 by Heidi Reckel
The assistant manager helped me and even honored my coupon despite it having expired a couple of days before I was able to get there.
